Reviews
This profile includes reviews for M@C Discount's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
2.95/5 stars
Average of 290 Customer Reviews
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Review fromJoe F
Date: 05/10/2024
2 starsJoe F
Date: 05/10/2024
So I used to buy a lot of stuff off this place when it first opened and then it got a little bit shoddy and the stuff was not very well taken care of in the warehouse so I stopped lately I decided to start up again and I won five items last night only to find out that I'm being charged now $3 per item for a lot fee so even as I did and win something for a dollar I'm now up to $5 on that item for the bid fee the lot fee the taxes their percentage they take so it's no longer what it used to be and I'm extremely disappointed and will no longer be a part of this now because now I'm paying a lot fee on every single piece not okay so be prepared to pay way more than what you bid always My dollar bid win cost me $5 and change.M@C Discount
Date: 05/13/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' condition code here.2.10.2 Open Box Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. A review can be done at any location. Reviews are at the complete discretion of the manager. Fees come standard in many auction formats, including ours. We make these fees known to our bidders before they bid on an item. It is stated we charge fees in our terms and conditions and we even break the fees down on each auction page. Customers are also able to reach out to our *************************** if they ever have any questions. Thank you.Review fromMarcy S
Date: 05/09/2024
2 starsMarcy S
Date: 05/09/2024
MAC Bid can be very fraudulent. I will say in the beginning I was surprisingly pleased. As I began to bid on things I start getting a bunch of junk. Before I go on I understand as is, but it should be unlawful to sell things that are not operational or functional. I purchased a twin stroller and all the front wheels were missing. I purchased some containers when I picked them up it was not the item presented when bidding. I would have not bid on the item received. On several occasions I bought the acrylic storage/organizers only to find they were cracked. This MAC bid thing is a shop at your own risk type of deal. So with that being said if you dont have money to waste, dont do it dont play around with MAC bid. Also I too have been charge the 7.00 dollar fee on a few occasions when I know in fact I did not select to have the insurance. Ive checked and triple checked to be sure I didnt select that. Because they charge too many fees as it is. If Im auctioning to buy something I want the item to be as cheap as possible why would I want to add an extra fee. Thats why I know they are being fraudulent.M@C Discount
Date: 05/10/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' condition code here.2.10.2 Open Box Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. A review can be done at any location. Reviews are at the complete discretion of the manager. We reject the notion that our fees makes our auctions "fraudulent." We do not, in any way, try to hide the fact fees are charged with our auctions. We state in our terms and conditions that fees will be added. We also state the same thing on each item's auction page. Fees come standard in many auction formats. Thank you.Review fromRhonda M
Date: 05/07/2024
5 starsRhonda M
Date: 05/07/2024
Great service, great staff! No complaints with products or location! Easy to use the mobile app as well!M@C Discount
Date: 05/08/2024
We appreciate the 5-star review and the kind words! We will pass this along!Review fromMarie F
Date: 05/01/2024
1 starMarie F
Date: 05/01/2024
TOTAL CROOKS You think youre buying an 8x10 area rug that is actually a 2x4 rug.Big ticket items are wrapped in 3+layers of cardboard so that it is impossible to inspect and to assure that you leave with it KNOWING that it is broken and useless.They take deceiving pictures of just a portion of an unusable item just so you buy it and they get your money.Horrible business etiquette.M@C Discount
Date: 05/02/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' condition code here.2.10.2 Open Box Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.Review fromEffie H
Date: 04/30/2024
2 starsEffie H
Date: 04/30/2024
I recently bid on an item and won the bid. When I saw the bill the next day, I saw that they added a $7 charge for buyers assurance insurance which is typically a voluntary charge. I didnt add this insurance. When I went to the warehouse, I spoke with the manager about this mistake prior to picking up the item. He told me that he couldnt do anything and to call customer service. I picked up the item and not long after, I called customer service. I was told that they couldnt do anything since I didnt call before picking up the item. I explained that I wasnt told to call before picking up the item but this accomplished nothing. I wasnt refunded the fee that was incorrectly added to my bill. Their customer service is abysmal and their billing practices need an audit.M@C Discount
Date: 05/02/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ************************************* a customer is billed for the ****************** that is our signal that the customer added the assurance to their item. The customer is correct that the assurance is optional, but everything we have indicated this customer opted to add the assurance. It is possible that the customer did not realize they were adding, but customers are ultimately responsible for actions taken on their own accounts. I will cite the policy point for reference.2.2. User Accounts - Users are assigned an account name and password on registration. Users are responsible for all actions taken under their account name and password and shall only use the Site using their own account name and password. Users must keep their password safe and shall not disclose it to any other person and shall not permit any other person to utilize their account details. Users are required to complete those transactions that occur using their account name and password, whether such transactions are authorized or not.It is true that **************** may have been able to done something before the item was picked. Once the customer picks up the item, there is nothing that could be done at that point. This is because the 5 business days from close of auction to use the ***************** for a return goes into effect. Thank you.Review fromDeWayne C
Date: 04/17/2024
1 starDeWayne C
Date: 04/17/2024
employees are actively bidding on auctions while in the warehouse.....my concern is they are padding auctions to increase the price.....employee was shocked as i was just standing there watching her surf listings and bidding....they sell items that are listed in the wrong conditions and dont back up their own policiesM@C Discount
Date: 04/19/2024
What our employees do on the lunches or breaks, is completely up to them. Our employees are allowed to participate in our auctions just the same as our customers. Our employees are also subject to the same rules that our customers are if they win an auction. Our employees do not run up bid price in our auctions.Here is some more information about our listings. As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to ***********, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' condition code here.2.10.2 Open Box Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.Review fromMadeline P
Date: 04/09/2024
5 starsMadeline P
Date: 04/09/2024
Before *ou put a bid down on something, consider visiting the warehouse location so *ou can look at the actual object so *ou are aware of what it is missing, if it is damaged or if it's in good condition. Keep this in mind as this compan* resells returned items, so things can be missing batteries or screws etc. The * ********* are all the stuff that is left over that nobod* bid on. Overall I'm ver* happ* with this business model and had good customer service while at the warehouse. All these bad reviews are just people that simpl* didn't do the research first before putting mone* down. Make sure *ou bu* the insurance for each item in case *ou do need to return it within 5 da*s for whatever reason. This place is great if *ou want to take a small risk and get something for a heav* discountM@C Discount
Date: 04/10/2024
We greatly appreciate the 5-star review and the kind and insightful words! We are kindly requesting that you provide us with more information on your account with us. This will help us identify your account. Please send that information to *************Review fromDonna R
Date: 03/06/2024
1 starDonna R
Date: 03/06/2024
I would give it a "zero" if I could. Picture showed NEW item. We got it home, totally USED! Bought it for a baby. Think we're going to use something this USED on our granddbaby?? Very misleading, and lied! I will not bid on this site ever again and item is going into the dump! And don't bother posting your terms and conditions. You knew this was unacceptable, nasty and extremely used!!! The BBB should shut you down for this!!!! Money totally wasted!!M@C Discount
Date: 03/07/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' and "Like New" condition codes here.2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. MAC makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.2.10.1 Like New - These are items that appear to be in a new condition or have never been used previously. These items are not tested for functionality or completeness. For items that are marked Like New a bidder must examine the item thoroughly when claiming (pick-up) the item. If the item does not appear new or unused or if there is an issue, the bidder MUST report this to MAC prior to leaving the premises. Once the bidder has left the premises with the item, MAC cannot issue any refund for issues arising with the item. MAC may offer credit on future purchases for all Like New items with discovered defects, not including buyer remorse.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bis placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the close of the auction. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the delivery to the pick-up location.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.Review fromMM U
Date: 03/06/2024
1 starMM U
Date: 03/06/2024
I purchased a microwave oven in condition of open box. The item was used, dirty and did not heat up as well as missing turntable. This is the third time Ive tried m@c bid, mind you after saying Id never buy from again, every time has been a rip off. How is this allowed? This business is fraudulent!!!M@C Discount
Date: 03/07/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' condition code here.2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. MAC makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bis placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the close of the auction. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the delivery to the pick-up location.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.Review fromTravis C
Date: 03/06/2024
1 starTravis C
Date: 03/06/2024
Bought ** open box headphones expecting them to be in like new returned headphones. Open box is a term generally used to describe an item in working condition just open box like Best Buy for instance. However M@C Discount sneaks in this term and defines it differently than virtually every other vendor and says that these items could be broken or missing parts. Was not informed that I could inspect prior to purchase and this was my first time purchase with this company. After picking up items I realized they had electronic recycling stickers on them which was the first sign they were someones trash. Then upon opening the boxes, both pairs, the earmuff portion plastic was completely snapped off the headband portion which makes them completely unusable. M@c declined any refunds and pointed my at their terms of service even after explaining I was unaware as a first time customer.$70 dollars for 2 pieces of electronic recycling trash. Thanks for the shady business M@c DiscountM@C Discount
Date: 03/07/2024
As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box' condition code here.2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. MAC makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bis placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the close of the auction. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the delivery to the pick-up location.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.
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