Reviews

This profile includes reviews for M@C Discount's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  M@C Discount

  Butler, PA 16001

  
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  M@C Discount

  590 Pittsburgh Mills Cir Tarentum, PA 15084-3853

  
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  M@C Discount

  800 Vista Park Dr Crafton, PA 15205

  
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  M@C Discount

  1335 Isley Dr Gastonia, NC 28052

  
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  M@C Discount

  630 Edgefield Rd Cowpens, SC 29330

  

Review Details

• Review fromStacy D

  Date: 02/08/2023

  2 stars

  Stacy D

  Date: 02/08/2023

  I am new at this but learning. I won 3 matress toppers, all of which were in good shape and unopened. Also won a sound bar of which we were pleased. We won gas logs yet to install. Were hoping they work. We were unhappy a no scratch skillet we won was not only scratched up but filthy. Im thinking whoever returned it was assuming it would get pitched. We paid for it then pitched it. It was not usable. We won a broken fireplace set. Fortunately we had a friend who fixed it. We were bidding on a billard table and a tennis top table for the billard table. As suggested, since the billard table was an expensive item, we went to the warehouse to see it before bidding. Yes, it was an open box as it mentioned but it was on the bottom of other boxes of which we could not get into this box to inspect it. HUGE MISTAKE to bid on this. We won both the billard table and the table tennis top for it. The top seems ok. However, even after making a trip to the warehouse, we won a billard table for $227.63 that we had to put right in the dumpster from the warehouse. Calling to complain is useless. That crushed table should never have been auctioned. Dented, missing pieces, broken are expected, but when somethings at the point of no return, especially expensive items, they should pitch it immediately. Weve been leery to bid anymore since getting bit . Beware when you see a lot of the same items for auction. Ask yourself why are so many returned.

  M@C Discount

  Date: 02/09/2023

  As an auction liquidator, M@C Discount runs auctions runs auctions on items that were returned to big box retailers for any reason. When a customer registers to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at https://www.**************************.
  The items that the customer mentioned were condition code "Open Box." I will paste the Open Box condition code for reference.
  2.10.2 Open Box – Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.
  With all of this being said, the customer did have some options available, Many of our items are available for inspection before a bid is placed. A lot of our items do qualify for the Buyer's Assurance. I will paste the Buyer's Assurance policy point for reference.
  2.16. Buyers Assurance - A User may elect to purchase “Buyers Assurance” for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The Buyers Assurance product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a Buyers Assurance return, and a reason is not required to process the refund. The Buyers Assurance fee will not be refunded.
  Auction liquidation can be a learning curve for many people. This process also isn't for everyone, but we are sorry the customer feels this way. If our terms and conditions are followed, this process can be a great thing for many people. Thank you.

• Review fromSamantha S

  Date: 02/01/2023

  5 stars

  Samantha S

  Date: 02/01/2023

  I absolutely love Mac discount in ********** **!! Everyone is always so nice and very helpful!! Definitely would recommend!!

  M@C Discount

  Date: 02/02/2023

  We thank the customer for the kind words and the ****** review! We hope to keep seeing them around!

• Review fromJame Y

  Date: 01/31/2023

  1 star

  Jame Y

  Date: 01/31/2023

  False advertisement! Then once pointed out they wont refund! Pathetic!!

  M@C Discount

  Date: 02/10/2023

  As an auction liquidator, M@C Discount runs auctions on items that were returned to big box retailers for any reason. When customers register to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can be referenced at https://www.**************************. This customer is not shedding a fair light on auction liquidation and how M@C Discount operates. Many of our items are readily available to be inspected before a customer places their bid. If a customer is not able to inspect an item, they can look into adding the Buyer's Assurance to that item. I will paste the Buyer's Assurance policy for reference. 2.16. Buyers Assurance - A User may elect to purchase “Buyers Assurance” for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The Buyers Assurance product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a Buyers Assurance return, and a reason is not required to process the refund. The Buyers Assurance fee will not be refunded. Majority of out items are under the condition code "Open Box." I will paste that policy point for reference as well. 2.10.2 Open Box – Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site. We are sorry the customer feels this way, but we do try to accommodate customers as best we can per our policy. Auction liquidation is a learning curve for everyone starting out. If the terms and conditions are followed though, it can be a great thing for many people. Thank you.

• Review fromLatoya R

  Date: 01/26/2023

  1 star

  Latoya R

  Date: 01/26/2023

  I have bought my fair share of things. Most have been okay. I expect if an item is going to be damaged to the point it can’t even be put together for it to be listed as DAMAGED as seen on some items. I also expect it it is missing parts that you can’t even put it together to be listed as MISSING PARTS as seen on some items as well. Disappointed in the last couple of big ticket items I purchased that I paid a decent price for and can’t even use them. Definitely changed my mind on going there any more for items.

  M@C Discount

  Date: 01/26/2023

  M@C Discount is an auction liquidator that runs auctions on items there were returned to big box retailers for any reason. When customers register to ***********, they are agreeing to our terms and conditions. Those terms can easily be found at ***************************************** an auction liquidator we do allow and encourage our customers to come in and inspect many of our items before they place their bid. Customers can also inquire into adding the ***************** on many of our items as well. I will paste the ***************** terms for reference.2.16. ****************** A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.We are very sorry the customer feels this way, but auction liquidation isn't always for everyone. If a customer follows our terms and conditions, it can be a great ting for them. Thank you.

• Review fromBrian K

  Date: 01/25/2023

  2 stars

  Brian K

  Date: 01/25/2023

  Not worth the savings as the items are **** with issues or are already broken.

  M@C Discount

  Date: 01/27/2023

  This customer is not painting a fair light on auction liquidation. M@C Discount auctions off items that were returned to big box retailers for any reason. When customers register to ***********, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ******************************************* customer is failing to mention a few things. First, many of the auction items we sell are available for inspection before a customer places their bid. Second, a customer can always look into adding the ***************** before the auction closes. I will paste the ***************** policy here for reference.2.16. ****************** A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.This customer has also won about 30 items form us, saving a lot of the money in the process. With this being said, auction liquidation isn't always for everyone. If one follows our terms and conditions, it can be a great thing for them and many others. Thank you.

• Review fromTerra K.

  Date: 01/10/2023

  1 star

  Terra K.

  Date: 01/10/2023

  FALSE ADVERTISING !!!!! BUYER BEWARE !! Bpt Ohio location , I depended on the information given on the app to make my purchase for a Heat press . They attach an Amazon link to see what you will be purchasing . The link stated a 15x15 heat press , yada yada . I DID buy assurance thank goodness and I had to pay $5 for transport upon pickup I seen the box was small !!! No way it was a 15x15 !! Went home and it was a 9x12 BIG DIFFERENCE ! Go to return and they explain to not look at the Amazon link …… huh what !? Then why post a link !!????? It’s like buying a 8 cylinder car promised on an add and receive a 4 cylinder ! FALSE ADVERTISEMENT !!!!! The kicker they wouldn’t refund my assurance money or Transport fee $13 . This company is a joke !!! If I ran a Scam business Like this I would have been shut down yesterday !!!! Shame on this company ….. ripping ppl off !!! And let’s not get started on the additional stupid rip off fees !!!!! I hope you all get shut down !!!! The attorney general needs to know because you’re stealing peoples money and I CAN’T WAIT FOR A RESPONSE because I am ready . I all ready shared my issues on fb to my friends and family to not support Your business and that is the best I can do !!! Spread the word !!!!!! STAY CLEAR EVERYONE !!!!!’ And p.s …. Your 1-800 customer service was rude !!!
  
  
  
  
  

  M@C Discount

  Date: 01/10/2023

  As an auction liquidator, M@C Discount runs auctions on items that were returned to big box retailers for any reason. When customers register to *********** they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at **************************************. This customer is leaving out or is confused about a lot of key details here. First, we allow customers to inspect many of our items before they ever place their bid. They are always more than welcome to come in to any warehouse and inspect items and if they don't think it is worth bidding on, then they do not have to bid. They did elude to the ****************** which we do offer on many of our items. Also, I am not 100% sure on what they mean by "transport" fee? If they mean our partner company PorchShip, then they are complete separate entity from us. Any type of refund for that delivery would be completely up to them. If we could get the name on this customer's account, I can maybe investigate some of these claims further. We are truly sorry the customer feels this way. Auction liquidation isn't always for everyone, but if the terms and conditions are followed, it can be a great thing for many people.

• Review fromDawn S

  Date: 01/06/2023

  4 stars

  Dawn S

  Date: 01/06/2023

  I am a frequent M@c and maintain a monthly membership. I have purchased many, many items and only had to return 2 in all my purchases and neither were the fault of M@C. The staff is very nice at our pick up center. That being said, I recently won a child's play tool bench through turbo auction. I paid for shipping from the location. I received a Laptop table NOT the tool bench. I reached out to customer service and ****** advised to take it to a manager, which I did. The manager said they couldn't prove it came from M@C and would not accept it. (Plain shipping label which is exactly the same as the one on the previous play mat I won and had shipped.) I reached back out to ****** because I want the tool.bench I won for my grandson. I was advised there was nothing further that could be done. I would recommend being cautious about having items shipped for this reason.

  M@C Discount

  Date: 01/10/2023

  As an auction liquidator, M@C Discount runs auction on items that were returned to big box retailers for any reason. When customers register to ***********, they are agreeing to abide by our terms and conditions. Those terms and conditions can easily be referenced at ***************************************** regards to the specific item in question, the TOOKYLAND WOODEN WORKBENCH FOR KIDS BOYS TOOL BENCH WORKSHOP, I am showing a refund completed on 1/10/23 for this item. It was returned as a bad listing. We do issue refunds right away on our end, but it can take anywhere from **** business days to reflect on the customers bank account. Thank you.

• Review fromRichard O

  Date: 01/05/2023

  1 star

  Richard O

  Date: 01/05/2023

  Absolutely horrible, items stated as open box are severely damaged and/or have pieces missing. If it is an open box they should be able to look at the item and describe it correctly. Out of 5 item I bought today, 4 of them are completely unusable due to damage or major parts missing. I am afraid to open the 5th item. I will NEVER go there again. My bids are OVER!!!

  M@C Discount

  Date: 01/06/2023

  As an auction liquidator, M@C Discount runs auctions on items that were returned to big box retailers for any reason. When customers register to *********** they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ******************************************* customer is leaving out a lot of key details here. First, we allow customers to inspect many of our items before they ever place their bid. They are always more than welcome to come in to any warehouse and inspect items and if they don't think it is worth bidding on, then they do not have to bid.Second, if someone is unable to inspect, then they can inquire about purchasing the ***************** on an item. I will paste the ***************** policy for reference.2.16. ****************** A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.Third, this customer has been bidding with us since October of 2022. In this time frame hey have won many items. This signals two things to us. First, this customer has saved a substantial amount of money as compared to regular retail. Second, given the time frame, the customer should have been well aware of policy,We are sorry the customer feels this way, but auction liquidation isn't always for everyone. We always stress to read and follow our terms and conditions. If those terms and conditions are followed, auction liquidation can be a great thing for many people. Thank you.

• Review fromDan M

  Date: 01/03/2023

  1 star

  Dan M

  Date: 01/03/2023

  Buyer beware. I purchased furnace air filters from M@C Bid. The photos that were posted on the M@C site said that they were the Filtrete brand. My bid was the winning bid. When I went to pick them up, I opened the boxes and discovered they were Amazon ******************. Amazon ****************** are 1/2 inch smaller in height and width and depth. I told the person at M@C warehouse that this was false advertising. His response was the the buyer is informed to come look at any product before bidding on it. He said they use stock photos since these were not Filtrete brand, as their photo had shown. As stated in other reviews, they kept my insurance money and will now put the filters back up for sale using the wrong stock photo. Scam!

  M@C Discount

  Date: 01/04/2023

  As an auction liquidator, M@C Discount runs auctions on items that were returned to big box retailers for any reason. When customers register to bid with they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at https://www.mac.bid/conditions-of-sale.This customer is not being 100% accurate with his claims. When we pull stock photos from Amazon they are for reference purposes only. We never suggest customers make assumption on the item based on the stock photo. We do encourage item inspection before bidding, and getting the ****************** which they did in this case.The item was specifically listed as " AC Furnace Air Filters" with no brand name given. Also, in the photos that our scan line took, you can see where they are labeled as **************. Even with this information, the customer still had the opportunity to come in and inspect before a bid was placed. We are sorry the customer feels this way. Auction liquidation can be a learning process and it isn't always for everyone. If one follows our terms and conditions, it can be a great thing for them and many others. Thank you.

• Review fromWilliam k.

  Date: 12/22/2022

  1 star

  William k.

  Date: 12/22/2022

  Scam you buy insurance so you don't get beat. They keep the insurance money and sell the damage product again over and over what a rack!

  M@C Discount

  Date: 12/23/2022

  What this customer is claiming is totally and categorically false. M@C Discount is an auction liquidation company that runs auctions on items returned to big box retailers for any reason. When customers register to ***********, they are agreeing to our terms and conditions. Those terms and conditions can be easily referenced at https://www.mac.bid/conditions-of-sale.If this customer was unhappy with getting the assurance, then they were more than welcome to come in and inspect their item before bidding. The assurance is very much a perk to return an item for any reason, but it is completely optional. M@C Discount, a vast majority of the time, will just write off items returned to us as damaged and throw them away. On occasion, we will re-list returns if we believe them to be viable to re-list. Anything wrong with the returned item though is noted in the new auction. Those items are also available for inspection before bidding and a customer can always inquire about adding the assurance as well.We are very sorry the customer feels this way. The pressure of the Holidays does tend to get to people. Auction liquidation isn't always for everyone. If customers follow the terms and conditions, auction liquidation can be a great thing for many people. Thank you.

  William k.

  Date: 12/26/2022

  BBB must have notified m@c of my comments they now have me blocked because I pointed out the obvious that even when they know something is damaged it doesn't get marked just keep reselling it!