Reviews

This profile includes reviews for M@C Discount's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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M@C Discount has 19 locations, listed below.

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  M@C Discount

  Butler, PA 16001

  
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  M@C Discount

  360 Greater Butler Mart Butler, PA 16001-3284

  
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  M@C Discount

  1368 Mall Run Rd Oliphant Furnace, PA 15401-7512

  
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  M@C Discount

  1960 Langston St Rock Hill, SC 29730

  
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  M@C Discount

  1335 Isley Dr Gastonia, NC 28052

  

Review Details

• Review fromKhalil D

  Date: 11/27/2024

  1 star

  Khalil D

  Date: 11/27/2024

  The worst customer service that I have ever seen anywhere on this plant, and I have been to many states and countries. No one trained them on customer service, and I dont think they even care about it. They look down at you because you are buying form a discounted and a returned items store, so you must be poor and in need, so you dont worth their respect. The one in ****** is the worst. twice that I walked to an employees desk, and she was setting with her feet on the chair which I was shocked to see. They have a bad attitude and its not just one of them, but so many of them. Its the culture of that place and how its run, they look down at their customers, very rude, very ignorant and verry unhelpful. The ones at ********** mile are much nicer and more helpful. I have been to *********** once and I could tell the lady that scanned my barcode had an attitude and she didnt even look at me while talking to me.They made me wonder why on earth I subject myself to this treatment and buy anything form this place. I have decided to stop buying anything from Mac. Bid. Nothing worth it.

  M@C Discount

  Date: 11/29/2024

  We soundly reject the criticism levied at our employees in this review. All of our employees do try and provide the best customer service possible, within the bounds of our terms of use. Those terms and conditions can easily be referenced at ************************************ employees, just like our customers, are all human beings. We do try our very best to be as professional as possible and we only ask the same in return.If a customer ever has any questions or concerns, they are always able to reach out to our customer service department. **************** is available Monday through Friday 10am-6pm EST. The email address is ************ and the phone number is ************. Thank you.

• Review fromDanielle W

  Date: 11/26/2024

  1 star

  Danielle W

  Date: 11/26/2024

  Although there is information on the site you may lose your item if not picked up in time it does state it is under the discretion of the location. If isnt ok to keep your money and not receive your items. It truly is theft. Especially when you are also charged a fee to purchase. Not good business practices. If anything a holding fee should be charged automatically.

  M@C Discount

  Date: 11/27/2024

  As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite our item removal policy as it relates to abandonment.2.8. Item Removal - The User is required to pick-up all items purchased by the removal time set forth in the specific auction. All removal shall be at the expense, liability and risk of the User. If the User does not pick-up an item within the removal period for the specific auction, MAC may, at their sole discretion, deem the item to have been Abandoned by the User and the User will have no further rights with respect to the item. If items are not removed by the removal deadline, User is liable for all removal and disposal costs associated with disposing of the assets that were not removed.Customers are made aware of the deadline for removal on each item either via their account or the courtesy emails we send out.We are very sorry the customer feels this way, but we do give ample notification for item removal deadlines. Thank you.

• Review fromDianna J

  Date: 11/25/2024

  1 star

  Dianna J

  Date: 11/25/2024

  I think the bidding is fixed. I video-recorded the auction and also took screenshots of my winning bid. This happened twice and each time I won the auction. After winning the auctions time was placed back on the clock for re-bidding. It's totally fixed. Don't waste your time.

  M@C Discount

  Date: 11/29/2024

  We soundly reject the notion that we "fix bids." First, that is very illegal to partake in an action like that. Second, the customers always set the price of the bidding.Our data processor has thousands of bids to process all day and especially toward the end of auctions. If there is even the slightest break in a customer's data of WIFI, it can throw communication off with our server. We also always recommend that our customers to a clear data cache to free up and data storage and to also make sure they have the most current version of our app.If a customer ever has any questions or concerns, they are always able to reach out to our customer service department. **************** is available Monday through Friday 10am-6pm EST. The email address is ************ and the phone number is ************. Thank you.

• Review fromTim G

  Date: 11/13/2024

  1 star

  Tim G

  Date: 11/13/2024

  NO REFUNDS!!!! Terrible damaged goods from an unsupervised warehouse. I went crazy and bought 14 items at once. 1 item was completely the wrong item, was supposed to be a lighted aquarium hood, but I got a cheap aquarium screen cover instead and 11 other items of the 14 were severely damaged. The items were fine before the auction ended because I went and looked at most of them. People go to grab their stuff and everything is totally unorganized there with no supervision. People just toss other peoples stuff around trying to get to their stuff. COMPLETE DISASTER!!! AND THERE IS NO REFUNDS!!!

  M@C Discount

  Date: 11/15/2024

  As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box condition code here.2.10.2 Open Box Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, you should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the Buyer to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.If a customer ever believes their item is not congruent to the listing, they are always more than welcome to bring it back in for a Manager Review. Customers have ********************************************************* for review. Returns via a review are at the sole discretion of the manager on duty.Customers are also always more than welcome to call into customer service with any questions or concerns they may ************ liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.

• Review fromKara H

  Date: 11/04/2024

  1 star

  Kara H

  Date: 11/04/2024

  So gross. I cant believe they sell such nasty used stuff as open box. I wouldnt advise buying anything that isnt like new and always purchase the right to return. Over half the things I got didnt have the parts to make it work and the carpet cleaner was absolutely disgusting. Nasty, nasty, nasty

  M@C Discount

  Date: 11/05/2024

  As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box condition code here.2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions other than the item may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. *** makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bid is placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the pickup of the item. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the pickup of item from the new pick-up location.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. A review can be done at any location. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. It is our goal to give these items a second life by keeping them out of landfills while saving our customers up to 80% off of retail prices. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.

• Review fromJudy K

  Date: 10/30/2024

  1 star

  Judy K

  Date: 10/30/2024

  Junk and they pile it on top of each other can't even get the junk out

  M@C Discount

  Date: 10/31/2024

  As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box condition code here.2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions other than the item may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. *** makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bid is placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the pickup of the item. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the pickup of item from the new pick-up location.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. A review can be done at any location. Reviews are at the complete discretion of the manager. Auction liquidation is very much a learning experience and it isn't always for everyone. It is our goal to give these items a second life by keeping them out of landfills while saving our customers up to 80% off of retail prices. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.

• Review fromBrett V

  Date: 10/26/2024

  5 stars

  Brett V

  Date: 10/26/2024

  Bidding on open box returns from ****** is always risky but if you inspect the items as the *** state or purchase ***************** as the *** suggest you'll be covered 99 times out of 100. Stock images are not always accurate representations of whats in the box... they're STOCK images, meaning its what the manufacturer or retailer use to showcase the item on their website and because these are OPEN BOX RETURNS, stuff might be used, missing pieces, damaged, etc. Its also important to note that the employees who list these items list several hundred EACH every week...some locations see thousands of items hit the shelves every day so when people ask "why didnt they list it as damaged?" the answer is simply because they only take representational images...its up to the customer to do their due diligence. Mac Bid isn't a retailer....they aren't ******* and don't offer returns with a receipt "just because"...they are an auction liquidator listing previously owned items so they dont want to see it come back. Customers dont have a right to be angry because they chose not to look before they leap.

  M@C Discount

  Date: 10/28/2024

  We appreciate this review. This is some very good insight into the operations of *******. We are striving to give the items we receive a second chance at life. Thank you!

• Review fromJacquelyin H L

  Date: 10/23/2024

  5 stars

  Jacquelyin H L

  Date: 10/23/2024

  Lots of awesome deals, I absolutely love them and hope it never changes!!!

  M@C Discount

  Date: 10/24/2024

  We thank you for the 5-star review and the kind words! We do appreciate your business and we will pass this along!

• Review fromJames C

  Date: 10/23/2024

  2 stars

  James C

  Date: 10/23/2024

  The quality of the merchandise has dropped the fees and prices have risen I got the membership to get in at 10 am I got there and there were only a few people there and we were all waiting to get a cart there were only 2 available because the others were all full of stuff to be put on the shelves surely with all the income this place generated they could buy some more carts or do like Aldi and make them pay a quarter for a cart so they return it a shopping cart would work for a lot of customers

  M@C Discount

  Date: 10/24/2024

  As an auction liquidator, ******* runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at ********************************** will cite the "Open Box condition code here.2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions other than the item may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. *** makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. 2.16. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bid is placed. The price will not change as the bid increases. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the pickup of the item. This return is treated as a ********************* return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the pickup of item from the new pick-up location.If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. A review can be done at any location. Reviews are at the complete discretion of the manager. If a customer ever has any questions or concerns, they are always able to reach out to our customer service department. **************** is available Monday through Friday 10am-6pm EST. The email address is ************ and the phone number is ************. Thank you.

• Review fromLaura B

  Date: 10/17/2024

  1 star

  Laura B

  Date: 10/17/2024

  BUYER BEWARE!! These guys are scammers and do not care what they sell. I bought three items for the first time and two are useless because missing main parts. They can attach their policy all they want to but all we are asking is that you do minimal customer service and look to see if all parts are there. This policy is to cover your a** for the c*** you knowingly sell. If not complete, put that in listing and don't hide behind Internet pictures when everything isn't there. This was a terrible experience for me and recommend everyone open packages at warehouse. You can hide behind your policy all you want but you guys know you are in the wrong. Also, you pay sight unseen and have many hidden fees. Stay away from this company unless you just like to burn money. I have cancelled my account as I want no credit from them to purchase more c*** They would have banned me anyway because they don't want the truth known. Very unethical guys. Do better!!!

  M@C Discount

  Date: 10/18/2024

  As an auction liquidator, MAC.BID runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at https://www.mac.bid/terms-of-use.
  I will cite the "Open Box” condition code here.
  2.10.2 Open Box - Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions other than the item may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. MAC makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.
  Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the Buyer’s Assurance for many of our items as well. I will paste the Buyer's Assurance terms for reference.
  2.16. Buyers Assurance - A User may elect to purchase “Buyers Assurance” for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost for this product is specified at the time a bid is placed. The price will not change as the bid increases. The Buyers Assurance product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the pickup of the item. This return is treated as a Preferred Buyers Club return, and a reason is not required to process the refund. If an item is transferred from another location, the User is allowed to return the item within 5 Business Days following the pickup of item from the new pick-up location.
  If customers ever believe an item is not congruent to the listing, they can bring it in for a Manager Review. A manager would review the item and then compare it to the listing to see if a refund would be warranted. Customers always have 30 days from the close of the auction to ask for a review. A review can be done at any location. Reviews are at the complete discretion of the manager.
  Auction liquidation is very much a learning experience and it isn't always for everyone. It is our goal to give these items a second life by keeping them out of landfills while saving our customers up to 80% off of retail prices. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.

  Laura B

  Date: 10/23/2024

  I told you didn't have to post policy. I'm very aware that you have your policy worded by lawyers to let you escape all responsibility for your actions whether non-ethical or not. I'm just saying EVERYONE should open packages before leaving warehouse. Also, take a picture of contents of box and post rather than brand new Internet pictures and a list of parts missing. Your business practices are you unethical and disrespectful to hard working folks. Be honest!!!! My friend just bought a box of trash rather than the trim set expected. Is it your employees? All I'm saying is do better and warning everyone not to leave warehouse without checking the contents. Y'all run a dirty business and it will catch up with you. I'm on a page on ******** with hundreds of complaints because I'm not the only one. We as a people are tired of being used and abused by scammers like you. Customers pay your bills and deserve the best service possible.