Reviews
This profile includes reviews for Parts Geek LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,100 Customer Reviews
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Review fromLuis D
Date: 11/04/2022
1 starLuis D
Date: 11/04/2022
So I ordered a clutch master cylinder like it was on the picture on the website and they send me just a clutch master cylinder with no hoses reservoir tank I paid $181.03 for just a clutch master cylinder and I will not get this thing I will do my very best to send it back to them I called Parts Geek they told me that they have their hands clear and free because it was an **** part and **** is saying that I need to go ahead and contact Parts Geek they got me doing the runaround ******** I will never ever ever again order from Parts Geek nor ****
Parts Geek LLC
Date: 11/11/2022
Please accept our sincere apologies for failing to provide you with the excellent service you expected from us.
Since the part was purchased through eBay and not through PartsGeek.com, you would need to reach out to the eBay Seller to arrange a return of the part.
Due to eBay's policy, all correspondence regarding order issues, returns and refunds must be coursed through their platform.
Again, please accept our apologies for any inconvenience we may have caused and for the delay in receiving a resolution from our establishment.Review fromDonald A
Date: 11/03/2022
5 starsDonald A
Date: 11/03/2022
quick shipping, treat me very well..
I will order more parts.Parts Geek LLC
Date: 11/11/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromRoderick P
Date: 11/03/2022
5 starsRoderick P
Date: 11/03/2022
I really liked it it saves money and quality partsParts Geek LLC
Date: 11/11/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromCrystal C
Date: 11/02/2022
5 starsCrystal C
Date: 11/02/2022
I love Parts Geek, their parts are more than half off the regular price. Parts Geek has good quality partsParts Geek LLC
Date: 11/03/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromPaige W
Date: 11/02/2022
1 starPaige W
Date: 11/02/2022
Parts Geek sent me the wrong parts and then refused to sent me a full refund for the entire purchase once the items were returned and inspected. They also blamed me for the incorrect parts when I know the correct parts were ordered. Their customer service team is unprofessional and honestly I would recommend immediately pursuing a fraud claim with your bank if this happens to you. Avoid this company at all costs, there’s plenty others out there for you to shop from.Parts Geek LLC
Date: 11/03/2022
Please accept our sincere apologies for failing to provide you with the excellent service you expected from us. We apologize for you receiving the incorrect part. We have processed a return authorization number and also provided a free prepaid shipping label for your convenience.
Unfortunately, we are unable to refund an order unless the part has been returned to us.
Again, please accept our apologies for any inconvenience we may have caused and for the delay in receiving a resolution from our establishment.Review fromMatt B
Date: 11/01/2022
5 starsMatt B
Date: 11/01/2022
I swear i ordered my tail light replacement and with and they said it would be a week before i got it. lol i had it with in 2 days these guys are amazing with shipping and the prices i honestly cant find cheaper with most things. i trust them nuff said.Parts Geek LLC
Date: 11/03/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromDavid D
Date: 10/31/2022
5 starsDavid D
Date: 10/31/2022
Over the years I have been making up grades to all my vehicles and most of my parts have come from Parts Geek n they have been good quality parts!Parts Geek LLC
Date: 11/03/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromKurt K
Date: 10/31/2022
5 starsKurt K
Date: 10/31/2022
Good parts, good price. I would order from here again.Parts Geek LLC
Date: 11/03/2022
Thank you for the feedback and your patronage. Please keep us in mind for any future automotive needs.Review fromKevin C.
Date: 10/31/2022
3 starsKevin C.
Date: 10/31/2022
I Recieved The wrong part. For a 2002 Toyota Camry. I'm stuck with Because of a 30 Day Return policy. Not a very Accurate Part Description. Not sure if I will Return Again.Parts Geek LLC
Date: 11/03/2022
We have a 30 day return policy. We must be contacted within 30 days of receipt for an RMA number. We will not accept any returns after 30 days, no exceptions. All returns including cores require an RMA number. You MUST fill out a support ticket on our website for an RMA number. DO NOT send back any parts without first obtaining an RMA number via e-mail, or else your credit will be delayed significantly. Please visit our website and click on Customer Service for further details.Review fromNancy S
Date: 10/27/2022
1 starNancy S
Date: 10/27/2022
They ship wrong parts and will not honor return shipping for their mistake. Supervisor's know no more info than sale people.Parts Geek LLC
Date: 10/28/2022
Please accept our sincere apologies for failing to provide you with the excellent service you expected from us. We apologize for you receiving the incorrect part. We have processed a return authorization number and also provided a free prepaid shipping label for your convenience. Once the merchandise shows in route to our warehouse, a full refund will be issued. Again, please accept our apologies for any inconvenience that we may have caused and for the delay in receiving a resolution from our establishment.
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