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Business Profile

Internet Providers

Comcast Corporation

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Comcast Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Comcast Corporation has 926 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 3,679 Customer Reviews

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    Review Details

    • Tonia K.

      Date: 08/03/2022

      If you could give a negative zero I would they offered my to extend my due date. Then turn around didn't take the payment so they can come back and ask for the whole entire balance. I have been with Comcast since 1997 I thought that they had tried everything to get me to pay a month in advance and couldn't. So they tried and now they tell me that I have to pay 689.93 to have my services restored. All because I took them for there word. There isn't a more shady,sneaky,underhanded company in the world I see why Obama put restrictions on them then Trump came and undid everything giving them free Rian to make there on rules. I HATE COMCAST WITH A PASSION.

    • Juan M

      Date: 08/02/2022

      Today it happened again another lightning strike and Comcast failed our business! Ww solely rely on wifi because our business is remote and Comcast didn't show up to replace our modem. Their emergent appointment scheduling is the biggest joke! Last time this happened took them 5 days to show up, meanwhile we had no phone or wifi to run our business. If you have other options DO NOT GO WITH COMCAST they will let you down when you need them the most!

    • Kimberly Y

      Date: 08/02/2022

      The worst customer service ever!
      I’ve contacted them about billing issues 5 times, and it’s still not resolved! Being overcharged each month. No one calls me back, and when I’m chatting, the representative quits responding, or I’m transferred 5+ times.
      Terrible company!

    • Meesha M

      Date: 08/02/2022

      It is so hard to speak to someone regarding service. Unprofessional always transferring to someone that will never get on the line. Worst company money hungry? Tech was sent out did do anything. THIS COMPANY DOES NOT HELP

    • DOROTHY and VERNELL D

      Date: 08/02/2022

      Comcast/Xfinity is robbing elderly citizens by taking their money and delivering poor lousy service!! As a provider of a service, they have to be the worse or close to it!!! During our most recent encounter over last 72 hrs, 3 different techs have come to our home and the problems are still unresolved. The supposedly 'senior tech' who himself stated he'd just been with Xfinity 8 months, geesh, asked how long we've had the one TV set he saw as though to imply perhaps it was the age of the set??? REALLY?? What kind of company show is Comcast/Xfinity running here??? We've tried to tell them over and over again it's a connectivity issue OUTSIDE of our home and not on the inside but they refuse to admit nor do anything about it. The billing dept informed me today they can't reduce or discount our monthly statement. At one point, he offered me a free phone?? I guess to appease me. Seriously??? They're the worst!

    • Chavon B

      Date: 08/01/2022

      I'm leaving this review because everytime I try to call to speak to an agent the stupid Artificial intelligence computer answers she doesn't let u speak to a real live agent no matter what u push to speak to a real live person. 1 star and get y'all stuff together Xfinity!! I got hung up on 10 times by a stupid computer, not cool!

    • Sullyman

      Date: 08/01/2022

      I have been without service (TV, internet, WiFi) for over a week. They told me they need to put a line underground and it can take 7-14 days for this to be accomplished. What a horrible company and experience! Unfortunately I am in an area that only has Comcast Xfinity for a service provider. I’m stuck with this company and have had no luck rectifying this situation. I’ve been lied to by almost every customer tech, service tech and supervisor I have had the displeasure of talking to. I’ve been a customer for over 20 years and this is the worst customer service and technical support I have ever experienced from ANY company. I have opened a complaint with the FCC and Consumer Division of the department of consumer telecommunications and cable. I’ve read on the Comcast forums this company can take up to 3 months to rectify these issues I am experiencing, a few customers explained they had to wait 6 months. Please, something needs to be done about this. I’ve lost wages from work being home for a tech to show up when scheduled and never showing up, I’ve had to pay extra on my phone bill because My entire household is going over on data usage. I must go out of my way to the local library to fill out work documents. This is beyond stressful and I hope this helps whoever else has these issues.

    • shundra N

      Date: 08/01/2022

      Xfinity sucks with customer service and tell lies. I have bee out of internet cable tv for 2 days and this company refuses to provide customer service…… they will take your money !!!!!! I have been a dedicated customer customer for years!!!! N

    • Alexandrea P

      Date: 08/01/2022

      Totally outrageous everything. From sales to technicians. Waited all day for a tech,,total flashback 1980s. No one even let me know. I rwachrd out numerous times.

    • Tabi M

      Date: 08/01/2022

      I am being charged $100 installation fee for them to run a 500ft wire across my property without burying it. The technician said he would be back in 7-10 business day.
      On the 10th day, I called Comcast. Their robot recording just wanted to check my internet health. I just want the wire buried and off the landscape before it does get run over or cut.
      I also tried their online agent chat. After being transferred to three people, I was asked if I could be transferred again. I replied, "Nope. I refuse to be dragged around on a leash like a dog". He transferred me anyway.
      Today is day 10. How do I get this corrected? How to I speak to a human? How is no one on chat able to complete a simple task?
      Where is the completed installation that is actually worth $100? Should I bury this wire myself? If I do, will they then cancel my services?
      What can I do?

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