Reviews

This profile includes reviews for Rite Aid Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Rite Aid Corporation has 773 locations, listed below.

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  Rite Aid Corporation

  1200 Intrepid Ave Ste 2 Philadelphia, PA 19112-1230

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  Rite Aid Corporation

  1631 Elm St Manchester, NH 03101-1207

• 

  Rite Aid Pharmacy

  92 South St Concord, NH 03301-2826

• 

  Rite Aid Pharmacy

  72 Lafayette Rd North Hampton, NH 03862-2490

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  Rite Aid Corporation

  3 Freetown Rd Raymond, NH 03077-2394

Review Details

• Review fromJames G

  Date: 10/14/2023

  2 stars
  They advertise Free Flu shots for anyone over 60. When I go to get the shot I am told it will be 37.50. I said what about the sign that states Free? She points to asterisk and down below in small print it states with insurance. Dosnt make sense to me if I had insurance. I would not need a free shot. Insurance would pay for it. Highly deception advertising.

• Review fromJoseph B

  Date: 09/21/2023

  1 star
  Rite Aid shut down a pharmacy, and I was never notified . Which is not a big deal except my wife's and my perscriptions were there. Went to get a perscription and the doors were locked up and a sign said they were out of business. Nice, you would have thought they would have notified people that depended on them for perscriptions. Not pleased with Rite Aid, to say the least.
  

• Review fromKristy K

  Date: 08/30/2023

  1 star
  The pharmacy never answers their phones, keep going in and being told by store manager making excuses on why they don't answer. Planning on changing pharmacy's . Very disappointed

• Review fromKaren O

  Date: 08/29/2023

  1 star
  I placed an order online for a product that was advertised buy one, get one 50% off, so I placed an order. I was charged full price - no discount- and when I contacted customer service was told there was no such offer. Companies should honor what they advertise. The rating really should be 0 out of 5.

• Review fromMichael S

  Date: 08/23/2023

  1 star
  Recently 8/22/23 Rite Aid Aid Corp has decided to close their Grandview Ave store in Ridgewood ,NY
  I would like to address two points, I think the very short notice given to loyal long time employed was nothing short of inhuman and despicable affording no consideration not empathy.
  Secondly, the closing of this much needed store and the manner of the way they have handled this matter has left a deep scar with the community in Ridgewood especially with the senior citizens. I have left a Messg with your corporate office and they said them would call me back and that never happened. We are in the process of addressing this matter in the highest levels in our community including all respective media
  TM

• Review fromPatricia H

  Date: 08/16/2023

  5 stars
  Recently I was denied my blood sugar strips by medicare because of a glitch in the system. This went on for over 6 weeks from talking to medicare and other pharmacists at Rite Aid. Then a pharmacist called Gail took over and worked diligently for two weeks and was able to rectify the problem. She must have made hundreds of calls and went out of her way to get this straightened out. I definitely will use Rite Aid and this particular store because of Gail and her diligence. They need to hire more like her or put her in charge of hiring them because she knows what she is doing and is dedicated to giving good service.

• Review fromJazzy J

  Date: 07/10/2023

  1 star
  No response or resolve from damaged order. Very poor customer service.
  
  I have reached out to Rite Aid more than 13 times and have not yet had a response in the form of an email, phone call, USPS letter. Please see below for full correspondence. The order was damaged in transit due to laundry liquid spilling and leaking and smashing all of the contents in the order. Items that were not discarding were returned via the Rite Aid return label and we have still not received our refund of $39.90 or a replacement of items from order placed on 5/20/2023.
  
  Order was placed on 5/20/23
  Package received 5/26/23
  Attempted to reach customer service via Chat, but it was unavailable. 5/26/23
  Email sent to customer service immediately after package was opened 5/26/23
  Called customer service 5/30/23
  Email from Rite-Aid requesting photos on 5/30/23
  I responded and sent photos 5/30/23
  Email from Rite-Aid confirming photos were received 6/1/23
  Email with Return shipping label NO Explanation or anything from Rite-Aid 6/2/23
  Email sent to customer service indicating I had already discharged multiple items due to them being ruined. 6/2/23
  Email sent to customer service following up 6/6/23
  Email with another Return shipping label NO Explanation or anything from Rite-Aid 6/12/23
  Package returned to Rite-Aid June 2023
  USPS Letter with all supporting documents mailed to Rite-Aid June 2023
  Email sent to Rite-Aid 6/28/23
  Chat with Rite-Aid 6/28/23
  Email 7/10/23
  
  Still waiting and hoping to resolve this issue several months later.

• Review fromChris C

  Date: 06/26/2023

  1 star
  My cashier was too busy to ring me up at the register because he was too busy eating his cotton candy ice cream while working. WTH is wrong with people??

• Review fromAbm F

  Date: 05/23/2023

  1 star
  These mental midgets can't get it together enough to do the one job they are supposed to have. A pharmacy. I have been told twice that what I was waiting for was being worked on and it would take 20 mins. That was a hour ago. They were supposed to have it ready yesterday, but these tools are too stupid to get it done. Still waiting for these mentally challenged morons. This is clear proof that even with College, these idiots have proven that they can go to school, but still be dumb as fuck. I will NEVER buy anything from the store, and if I could I would transfer my meds to a different pharmacy. But with all the free choice given by bro gov. I'm stuck with these fucktards!

• Review fromHoward S

  Date: 05/22/2023

  5 stars
  Honesty Is The Best Policy And Rite Aid At: **** ***** ****** *********, Los Angeles, California ***** Showed It!
  I had gone to this Rite Aid location earlier on today and when I paid for some of the items with my coupons which were in my binder, I must have accidentally left it on the front counter.
  Thankfully after I had arrived home, I called the store and fortunately for ME, their front counter staff had taken care of it so that nobody stole it and I was successfully able to pick it up!
  I want to personally Thank the staff that were working at the store at that time for Doing The Right Thing For Their Customer back on Sunday, May 21st, 2023.
  Now that is what I call Top Class Rite Aid Service which is Why Customers Keep Coming Back!
  Sincerely yours,
  Howard **** S****
  Executive, Volunteer Writer And Promoter For ****** **** And *********** Websites
  Rite Aid Loyal Customer For Many, Many Years
  /HPS
  PS: Please Subscribe To My ******* Channel Under:
  Howard **** S****