Complaints

This profile includes complaints for Levin Furniture, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Levin Furniture, LLC

  301 Fitz Henry Rd Smithton, PA 15479-8715

  
• 

  Levin Furniture & Mattress

  3664 Washington Rd Mcmurray, PA 15317-2905

  
• 

  Levin Furniture & Mattress

  124 Levin Way Monroeville, PA 15146

  
• 

  Levin Mattress

  620 Butler Crossing, Suite 5 Butler, PA 16001

  
• 

  Levin Furniture & Mattress

  138 Valley Vista Dr State College, PA 16803

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/23/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Levin furniture delivered a damaged power recliner part#7003913 encore. on 11-9-2022 and it's 4 months later and I have to call 2=3 times a week to see when and IF it will be replaced?? Kind of hard to believe a furniture store that advertises big sales on TV is "out of stock" on what they have on the floor for sale?

  Business Response

  Date: 02/24/2023

  Spoke to customer, explained we have been waiting on the
  parts from the manufacturer. Customer is set up for an exchange next week.
  Customer was satisfied that resolution.

  Customer Answer

  Date: 02/24/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  Regards,     Compensation for storage of damaged furniture for the last 3 months??  
  
  
  
  **** ********

• Initial Complaint

  Date:02/20/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a couch from Levin Furniture for approximately $1800 in October 2023. Upon receiving the couch, there was a piece of wood that runs the width of the seat that is sticking out across the bottom. It is some kind of manufacturing defect. There are also two cushions where the fabric on the undersides is splitting in half. I have included pictures of both.
  
  I contacted Levin to have repairs made under warranty. After someone came out and looked my couch, he told me they would reschedule me for a time when someone would pick up my couch and take it somewhere else to be repaired.
  
  A few days later I received a phone call that my couch would not be repaired and these defects were caused in my home. They told me because I own a dog he must have caused the damage and it was also due to someone sleeping on the couch. First of all, nobody sleeps on the couch, I don't know how they came to that conclusion. Maybe because there was a blanket nearby? Secondly, my dog is not allowed on the couch. When the technician arrived, my dog got excited and jumped up to greet him and was promptly removed as he's not ever supposed to be on the furniture.
  
  In any case, the couch has been in this state since I received it. The fabric that is coming apart on the cushions is on the underside, where nobody even touches it.
  
  I'm extremely frustrated that I spent almost $2,000 on a piece of furniture and I'm being told it's not covered under warranty. To any normal person, these damages are very clearly manufacturing defects. For someone to cause the piece of wood that's sticking out under the couch, I would have to flip the couch completely over, and take a hammer to the base to knock it so far out of alignment with where it's supposed to be. The fabric that's coming apart is also very obviously a manufacturing defect. There are no rips or tear marks, it's simply splitting apart. Again, it's also on the undersides of the cushions where nobody is touching it anyways.

  Business Response

  Date: 02/21/2023

  The furniture was delivered on Oct 20,2023. Any damages must
  be reported within 3 days of delivery. Nothing was reported until Friday Jan
  27, 2023 stating that a piece of wood was sticking out from the bottom and
  fabric splitting. Our service technician was scheduled Feb 14, 2023 for an in
  home repair. After inspection, issues are not defects but from heavy use.
  Customer was given an out of warrantee contractor for the repairs.

  Business Response

  Date: 03/02/2023

  We do service the warranties of the manufacturer for defects in the materials and
  workmanship. The damage to the furniture was preventable and caused rather than
  a defect in the product. Front spring rail was pulled apart, many stains with
  food crumbs on deck. Large dog was jumping on furniture when the technician
  came to home to inspect. Issues are from heavy use not manufacturer defects.
  

• Initial Complaint

  Date:02/18/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My one year warranty should end tomorrow. I received a power reclining couch and a power recliner chair Feb 19, 2022. (Actual purchase date was 11/18/2021). The couch has been broken the majority of the time I have had it. And the recliner is also sitting here broken as well. The repairman for the couch came July 13th, 2022 to look and it, and ordered the repair parts(s). The part(s) were "on order" and the couch wasn't repaired until September 23rd, 2022. The metal frame/mechanism that engages in order for the couch to power recline was bent. If you look inside the back, there is also a piece of wood broken, but he said that didn't affect it. After metal part being replaced, the SAME part was determined to be broken/bent on the SAME couch when the same gentleman was here December 28th, 2022. As well as the same part on the recliner. The metal frame/mechanism is not strong enough to support my weight! But parts, for both couch and recliner, are still "on order" again. I am concerned, because after next time, they are very likely to say the units are out of warranty now, when I highly expect it will break again. When it is a manufacturer defect! I have other couches/chairs I currently use and also used in the past and the metal frame is not broken. Thank you for listening.

  Business Response

  Date: 02/21/2023

  We have a service in our system, the parts are in. We have called
  several times to schedule service, waiting for a call back. We service the
  manufacturer’s warranty, which is for repair. A manufacturer defect would be
  something we could not restore; the parts are available for the repair. Once we
  restore, it will be at manufacturer’s specifications.

  Customer Answer

  Date: 02/22/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
   
  
  Regards,
  
  
  
  ******** *****

• Initial Complaint

  Date:02/17/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Complaint taken over phone by BBB representative BA.
  
  Consumer is blind. He has also has PTSD and problems with sleep. He purchased a Sealy mattress in 2022 from the Mentor Ohio location. He paid $3000 for the mattress. He also purchased an extended warranty for $200 for mattress replacement. Two months after the purchase he called Levin because the mattress was too hard and he was told to wait and it was too soon to file a warranty claim. He was told he needed to give the mattress a chance to break in.
  The mattress is still too hard and also has a large dent. He filed an claim, and Levin agrees it has a deformity. On 2/16/2023 he received a denial letter from Levin that told him he will have to wait 6 months to file another claim if the mattress gets worse..

  Business Response

  Date: 02/20/2023

  The mattress warranty is for manufacturer defects. If the mattress
  is too hard, that is not considered a defect, it is a comfort issue.  The comfort guarantee was for 120 days from
  the date of delivery. The mattress was delivered in Feb of 2022. He is out of
  that warranty.
  

  We sent a technician,
  per the measurements, it measured at .5 inch. To be considered defective it
  must measure at 1.5 inch. We recommend rotating his mattress for even wear. If
  the mattress gets worse over the next six months, please reach out to us and we
  can initiate a new warranty claim.
  

  The $200 warranty is for his 10-year adjustable base
  reimbursement warranty. If he needs repairs to the adjustable base, the
  customer pays for the repairs and submits the receipts to us for reimbursement.

  Customer Answer

  Date: 02/22/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  Regards,
  
  
  
  ****** *****

• Initial Complaint

  Date:02/14/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 2/22/22, I purchased & paid $876.63 cash for a Luxury Resort, Medium Queen mattress. The Model number is 781-2074. The brand is 2SSB. The mattress has a 10 year manufacture warranty. The mattress was delivered on 3/1/22. After a few months, the mattress started to sink in the middle. I am not a large person, I called Levin’s Furniture in Mount Pleasant & I explained the mattress defect problem. They told me to “put a string across the top of the mattress over the “sink hole” to measure it & take a photo”. I did what they requested & sent the photos to Levins. They would not send someone to my house to look at the mattress. They denied replacing my mattress. They did not give me a reason why it was denied.
  After the sinkhole issue, I noticed on the mattress tags that it is not the mattress I ordered. The mattress tag was a Beautyrest Harmony Coastal medium firm mattress. The model number is 700811207–1050, which is not the same model number from the purchase invoice from Levins. I had to buy cushions to place on top of the mattress where it is sinking. I paid too much money to have to do that on this new mattress.
  I would really appreciate getting a new mattress from Levin Furniture, since there is a defect in the mattress they delivered.

  Business Response

  Date: 02/15/2023

  Our policy for bedding claims changed back in 2020 due to
  the pandemic. We no longer send technicians to measure mattresses to avoid unnecessary
  contact for the customer as well as our technicians. We send a packet with
  instructions on how to measure and send back in for review. When a bedding
  claim is denied, we send a letter explaining the denial. This letter was sent
  on November 18, 2022 stating mattress impression must measure 1.5 inch depth.
  Your mattress is currently measuring 1 inch. If the mattress gets worse over
  the next 6 months, please reach out to us and we can initiate a new warranty
  claim.
   The mattress tag names
  do not always match the name on your sales receipt. However, the model numbers
  will match. Your model number is 700811207-1050.
  If you feel that your mattress is measuring at 1.5 inch
  depth. Please initiate another bedding claim as stated on the denial letter.

  Customer Answer

  Date: 02/17/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  

  I did NOT receive a packet with instructions on how to measure the sinking mattress. I called Levin’s Furniture, and talked to someone who advised to use a string to measure the sinking area. Also, a letter was sent to me on November 18, 2022 I did NOT receive a letter from Levin’s. I also did NOT receive a Denial letter for a claim.

  The sinking area on my mattress is 1.5 inches, as shown in the photos. I should not have to wait another 6 months for the mattress to sink more. 

  I am wondering if I purchased a better quality made mattress, but Levins delivered a less quality made mattress and that is why it developed a sinking area within a few months. I have never had problems with mattresses I purchased before. I would expect a mattress to last more than a few months. 

  The Model number on the mattress I purchased is 7812074, which is indicated on the purchase invoice. 

  The model number on the mattress delivered to me is 700811207–1050.

   The model number on the mattress I purchased and the mattress delivered to me are NOT the same Model numbers. 

  I purchased and paid for a Luxury Resort, Medium Queen mattress.

  The mattress which was delivered to me, was a Beautyrest Harmony Coastal medium firm mattress. I paid alot of money for this mattress. I should not have to go through all this to get this defective mattress replaced. 

  
  
  
  Regards,
  
  
  
  ****** ********

  
  

• Initial Complaint

  Date:02/08/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Per our warranty, a chair and ottoman we purchased at Levin Furniture in Middleburg Heights Ohio had stains that couldn't be removed, and the fabric was no longer available, so they said to re-select another chair and ottoman. We waited 9 months before they told us the fabric was no longer available. They said reselection letter we received said the old chair was to be returned, but when we picked out the new chair, I paid an extra $10 for the difference, a receipt was given to me, and the salesman Jon B****** said we didn't need to return the old one, and he knew of someone who donates used furniture. I brought the letter to Levin and I believe they kept it. We took him on his word and gave the chair away, but when they brought the new chair, they said they were to pick up the old one. They took the new chair back. We cannot locate the old chair. We called the store and were told the salesman, Jon Bakeman, was out that day. We left messages but no one from the store called us back. They avoided all contact with us. Corporate said there was nothing they could do. My husband and I went to the store the next day. The manager, Steve, and salesman Jon B******, both denied saying the chair didn't need to be returned, but the salesman did admit he could have said that and offered the information about donating the chair. He did say he was sorry. They said they could do nothing for us, so we left. We purchased a chair and ottoman from them for $1200.00 and now have no chair. They did not give me back the $10.00.

  Business Response

  Date: 02/09/2023

  Per the warranty, if we cannot restore merchandise, we will
  replace it. Unfortunately, the fabric is no longer available, so we offered a
  reselection. The reselection letter was issued on Dec. 16, 2022 and sent to the
  customer. On the reselect letter it states the credit due before taxes, the
  above items must be returned, reselections are subject to Delivery Fees, and the
  reselection fulfills the service plan. I am attaching a copy of the letter
  sent. In order to fulfill the warranty, we need the defective chair and ottoman
  returned when we deliver the new merchandise.

  Customer Answer

  Date: 02/21/2023

  Hi ******
  
  My husband spoke to you this morning regarding our complaint with ID #********, and you advised us to add more information.  I tried to add it where my messages were in the BBB website, but could not find anywhere to enter it, so I am sending it to you.
  
  There was an error with the new chair and ottoman they delivered.  It was supposed to be a swivel glider but it was just a chair with 4 legs.  The salespeople never acknowledged the error.
  
  Also, the original letter they sent us in the mail for the reselection did not have anything highlighted on it.  As soon as we got that letter in the mail, we immediately took it to Levine and gave it to the salesman.  He did not give the letter back and he did not, nor did anyone that helped us with the transaction, mention we needed to return the old chair. In fact, the salesman told us we didn’t need to return the chair.
  
  We had issues with other furniture we bought from Levine and they had to bring us new pillows and cushions for a couch and chair.  When they brought the new pillows and cushions, they did not take the old ones, they told us we could keep them, since they would only be throwing them in the trash. 
  
  My husband called and spoke to the Levine District Manager regarding the chair and ottoman, and he said he would call the store. My husband also called the Attorney General to file a complaint.  When my husband spoke to Levine’s Corporate office regarding the warranty, they told him it’s up to the salesman and manager at the store to resolve it.  We never heard anything from the salesmen at the store.  They did not return my calls, and when my husband and I went to the store to talk to them, they just said there’s nothing they can do about it.  We never received a statement from the salesman or the store manager. My husband also called 2 other Levine locations and spoke to salesmen and managers who said they would have handled it at the store level and would have been resolved without a problem.
  
  Thank you for your time and attention to this matter; it is greatly appreciated.
  
  Sincerely,
  
  ***** *******

  Customer Answer

  Date: 03/02/2023

  
  The issue with our chair from Levine Furniture has been resolved and we are 100% satisfied.  #********
  
  Thank you so much for your time in this matter.
  
  ***** *** *** *******

• Initial Complaint

  Date:02/08/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We picked up new bedroom furniture from Levin Furniture and Mattress on 11/30. Due to remodeling, it has been in our warehouse since. Upon opening a dresser and nightstand, both have significant damage. There was no external damage to any boxes. We still have one more nightstand, another dresser, and bed to open. I was sent their 3-day return policy, and nothing could be done. We spent over $6,000 to receive ruined furniture, and will most likely have to buy an entire new suite. We request that those two pieces, as well as any others that are damaged beyond repair are replaced. Policy or no policy, it is the right thing for Levins to do. If the items aren't replaced, I plan on filing suit with the magistrate.

  Business Response

  Date: 02/09/2023

  We have reviewed complaint and spoken to the customer. At
  this time, we have come to an agreed upon resolution for the issue at hand.

• Initial Complaint

  Date:02/04/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Wolf Furniture went bankrupt. I bought insurance on my Furniture. My Furniture needs to be repaired. I contacted Levin Furniture (who is to be responsible for insuring the repairs) . I spent over 7k and I just want it repaired or a refund to buy new.

  Business Response

  Date: 02/06/2023

        The customer
  purchased furniture from Wolf Furniture. The owner of Wolf Furniture filed for bankruptcy
  and any extended warranties or protection plans purchased from Wolf Furniture would
  have been part of the bankruptcy and no longer valid.                                                                                                                                                                                      
         In
  error a claim was entered, and as a courtesy, we would do a one-time courtesy
  repair if qualified. Customer filled out claim form and returned. Per the
  warranty, customers must report all claims within 5 days of the accidental
  staining or damage and have knowledge of how it happened. The customer reported
  that they did not know when the accident happened, but didn’t notice until Oct.
  1, but thought it happened a few days of each other. She also stated she could
  not be certain of what caused the damage but it looked like maybe a shoe rubbed
  up against the bottom of the loveseat and she did not know how the issues
  occurred on the sofa. Her claim was denied due to not reporting the claim
  within 5 days and not knowing how the damage occurred.

  Customer Answer

  Date: 02/08/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  Regards,
  
  
  
  ******* *****

• Initial Complaint

  Date:02/01/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought a kitchen set from Levin's on line. First problem was one chair had a dent. So they came t6o fix it. I have new carpeting and flooring and told the repair guy not to get any dust on it. I told him I would run a sweeper to get the dust when he was finished with the chair. He said no. So he blew the crap, which made me made. Then when they put my table together they ruined a spot on my floor. So now I was sitting at a chair and heard metal falling on the floor. One of the washers fell off. I turned the chair over and there were several bolts loose, which could cause an injury. I PAID $200 FOR DELIVERY AND INSTALLATION AND THIS IS WHAT I GET -- A HALF PUT TOGETHER CHAIR. i have not checked the others. I called your warranty and asked for an allen wrench so i could it myselft. (because I do not want your repair people in my house since the instances above. I talked to ******* on Tuesday. She said she would get back to me. I have not heard a word. I SHOULD NOT HAVE TO PUT UP WITH THIS. is This the type of quality and workmanship Levin now has???? I want an allen wrench so I can do it myself!

  Business Response

  Date: 02/02/2023

  We have offered to send a service technician, customer refused
  service. Sending Allen wrench to customer per their request.

  Customer Answer

  Date: 02/02/2023

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  
  
  Regards,
  
  
  
  ****** *****

• Initial Complaint

  Date:01/27/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In January of 2020 my wife and I went to a Levin Furniture store in Greensburg, PA to purchase a new living room furniture set. The furniture was delivered nearly 16 months later in October of 2021. We spent over $5,000 dollars on customer order furniture for which our salesman pressured us into purchasing an extended warranty. The warranty, as guaranteed by the eager sales professional, was sold as covering any and all "rips, tears, and spills". In just over a year the fixed back cushions are beginning to tear away from the couch from nothing more than normal wear and tear. The bottom line is these couches are a poorly made product and once they began to break down Levin denied my warranty claim. I was informed that "seam slippage" is not covered under warranty. Looking at the warranty documents the seam slippage is neatly hidden in a subline regarding leather. Not only is Levin peddling poorly made furniture, but pressuring people into a warranty that they have no intention of honoring.

  Business Response

  Date: 01/27/2023

  Our Levin Platinum Protection Service Plan is for accidental
  rips, tears, burns, and stains.  There
  are exclusions to coverage and seam slippage or separation is one of those
  exclusions. This can be found under EXCLUSIONS TO COVERAGE. This Plan can
  be cancelled by you at any time for any reason by emailing us notice of
  cancellation to [email protected].
  If Plan is cancelled: (A) within seven (7) days of the receipt of this Plan,
  you shall receive a full refund of the purchase price paid for the Plan provided
  no service has been performed, or (b) after seven (7) days, you will receive a
  pro-rated refund, less the cost of any service received. This is under GENERAL
  PROVISIONS of the Levin Platinum Protection Service Plan.

  Customer Answer

  Date: 01/30/2023

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  While I understand that legally I have no recourse here I find that Levin has overwhelming proved to partake in immoral and unethical business practices. It is clear by the number of complaints and negative reviews that rather than take responsibility they choose to hide behind false advertising and manipulative contracts. 

  
  
  
  Regards,
  
  
  
  **** *******