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Business Profile

Golf Lessons

GolfersRX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Lessons.

Complaints

This profile includes complaints for GolfersRX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

GolfersRX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • GolfersRX

      140 Point Judith Rd Ste C39 Narragansett, RI 02882-3454

    • GolfersRX

      PO Box 609 Saunderstown, RI 02874-0609

    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/06/2023

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      bought a training aide and have not received it and they won't answer phone or contact me.order #****** for thirty dollars.

      Customer Answer

      Date: 06/17/2023

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 06/21/2023

      Delivered via USPS. 

       

      *****************************************************************************************

       

      Customer Answer

      Date: 06/23/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      Jack

       

       

    • Initial Complaint

      Date:06/06/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a golf training aid and never received a tracking number for the item nor the item. I have called several times and the customer service number only rings once and I get a recording saying that all agents are assisting other customers. You leave the order number, your name and email address and no one returns your calls or emails. In other words, this is just another scam. I have requested a refund by email but of course, there has not been a response.

    • Initial Complaint

      Date:06/05/2023

      Type:Delivery Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Like everyone else GolfersRX took my payment and never delivered the products. They also dont respond to my emails seeking relief.

      Business Response

      Date: 06/27/2023

      Product was delivered, 

       

      ********************************************************************************

       

       

      Customer Answer

      Date: 06/28/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [I ordered two products. Only one was delivered]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      *****

       

       

    • Initial Complaint

      Date:06/05/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered the "Quick Reference to Rules of Golf" 2023 update, on May 7, 2023....Order #******.Received a receipt on 5/7/2023 that order had been received and paid by credit card in the amount of $24.85. On May 22, 2023, I emailed customer service at: ******************************** asking for an update on the order, since I had not received it. Got a message in return that they would get back to me promptly. I followed up with two additional request for an update and have not heard back as of 6/5/2023, nor have I received the order. We have also notified the credit card company. I would prefer to have the item I ordered. Filing this complaint in hopes of stopping dishonest companies. Looks like they have a long list of complaintants.

      Business Response

      Date: 06/21/2023

      Delivered via USPS. 

       

      ********************************************************************************

       

       

    • Initial Complaint

      Date:06/01/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made a purchase on the GolfersRx website on 5/12/23 and was charged $25.94 immediately. The product has not been shipped after repeated emails and phone calls. This website based business has negative reviews and has been reported as a scam website.I am just hoping to inform potential buyers that this business is NOT Legitimate. DO NOT DO BUSINESS WITH GOLFERSRX!!!!

      Business Response

      Date: 06/21/2023

      Product has shipped. 

       

      *****************************************************************************************

      Customer Answer

      Date: 06/29/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      Regards,

      *****************************

    • Initial Complaint

      Date:05/20/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The date of the transaction is December 23, 2022. The invoice number is ******. The product ordered is called The Navigator, a golf putting aid. My total payment is $47.98. I have sent numerous inquiries and called several times. No one has returned my calls or addressed my emails. I wanted the product but if its is not in stock, I will accept a full refund. My check was cashed. Your assistance is appriciated.*******

      Customer Answer

      Date: 05/31/2023

      I have not heard from the business in response to my complaint.  I tried calling several times and left messages and also emailed them several times.  No response.

    • Initial Complaint

      Date:05/12/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a golf club on 4/13/2023 from GolfersRX and my credit card was charged for $204.99. The invoice was #******. I have not received the club, nor any information to this date, 5/12/23. I have left 2 messages on their answering machine, and sent an email to customer service.If they are unable to deliver the club, I would like a full refund. Thank you.

      Customer Answer

      Date: 05/27/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:05/11/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product ************************************************************************************************************************************ Still waiting.

      Customer Answer

      Date: 05/22/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:05/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a golf club March 9, 2023. Have not received shipping notificaton nor delivery. Have called numerous times with no response. Have emailed numerous times but always receive "mailbox is full" replies. I have no other option other than to report this company and call my bank to dispute the charges.

      Customer Answer

      Date: 05/21/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:05/10/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased on-line an F2 Wave-60 Degree wedge, and charged it to my credit card on 4/8/23. The charge came through on my card but no golf wedge mailed to me. Have called and e-mailed Golfers RX numerous times and no response and no humans answer the phone. Invoice # ****** for $103.99. I either want the club or my money back!! Thank You!!

      Business Response

      Date: 06/27/2023

      Customer was refunded on May 12th. 

      Refund id: **********

      Refund amount: $103.99

    GolfersRX is NOT a BBB Accredited Business.

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