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Business Profile

Golf Lessons

GolfersRX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Lessons.

Complaints

This profile includes complaints for GolfersRX's headquarters and its corporate-owned locations. To view all corporate locations, see

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GolfersRX has 2 locations, listed below.

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    • GolfersRX

      140 Point Judith Rd Ste C39 Narragansett, RI 02882-3454

    • GolfersRX

      PO Box 609 Saunderstown, RI 02874-0609

    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/08/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 15, 2023 at 5:45 PM GolfersRx thanked me for my F2 Wave Wedge order and withdrew $174.99 from my bank account. In their email they said it would take a couple of days to send out my order and they would notify me when it shipped.On April 30, 2023, after not receiving a shipping notice, I sent an order status request to their email address which they acknowledged receiving but never provided any status update.On May 7, 2023, I sent a second order status request email, but have not received any response.

      Customer Answer

      Date: 05/20/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:04/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a Pyramid Putter -$175.94, which was taken out of Credit Card on Dec.15. I have not received the product. I have tried to contact the company at least 5 times with no luck. They do return calls, cannot reach anyone on e-mail. I would to receive the product or get my money returned. Invoice # ******

    • Initial Complaint

      Date:03/29/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered online Feb 26, 2023 a Pharaoh 45 degree chipper. Used my credit card to charge $124.95. I recd a receipt by email for the **** from Golfers RX with invoice #******. When I didn't receive the golf club by Mar 13 2023 I called the cust serv # listed on the receipt. I called and heard a msg to leave my info etc, which I did.Mar 15 no response, so I called again. I stated I would prefer to receive the club, but not available, a refund. Mar 17, still no response, I called again and left same msg. Mar 23rd same call and response, and again Mar 24th. Called again Mar 29th, I stated I needed to know what is status of my order, and that if I didn't get a response today I would be contacting my credit card company and let them handle the situation. I am writing this complaint while I wait for their response. I emailed their Address on Mar 23rd.stating I had left numerous messages and that I was moving soon and wanted before that. And that they should call me. They responded they were working on responding and listed numerous frequently asked questions. That sounded like a canned response. Today is Mar 29th, I'm contact my CC co. soon.

    • Initial Complaint

      Date:03/29/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a Pharoah 45 Chipper golf club Left Handed on 2/25/23. I paid ****** using my **** Card. I have not received it as of 3/29/23. I have called the phone number multiple times..the recorded answering machine says all representatives are busy helping other customers..leave a message with your contact information and someone will get back to you. I have tried sending emails but the companies mailbox is full. I would like the product or a refund

      Customer Answer

      Date: 04/12/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:03/28/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a pair of golf glasses. I did not like them. They have a 30 return policy. I emailed at least 10 times with no response. I called and left at minimum. 6 messages. All I wanted was a return authorization number. never got it. I was fearful that without this number I wont get refunded.

    • Initial Complaint

      Date:03/25/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered "TLess driver from GolfersRX on 2/24/23 for $200.00. Received an email saying it cold be returned for 30 days for full refund and a return authorization number would be provided by the customer support team. Received the driver on 3/4/23. Emailed a request for the return authorization number on 3/5/23 and received an email confirming receipt of my email request. No response. Requested again by email on 3/13/23 and received an email confirming receipt of my email request. No response. Called 4 times and left message with still no response.

      Customer Answer

      Date: 04/05/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:03/21/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 1, 2023 ordered and payed for a Pharaoh 45 Degree Chipper Paid $124.95 and credit card was billed that day. Have a receipt and invoice number. No confirmation or email except for receipt. Called several times and left message, no response. The date is now March 21, 2023. I have read other people who have the same problem, I would think the BBB would look into this since they have been doing this for some time. I will inform my ********************

      Customer Answer

      Date: 04/01/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:03/20/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      email order acknowledgement from Golfers RX:==================== On Thursday, February 23, 2023 at 01:10:16 PM CST, Golfers RX <*******************************> wrote:Receipt From GolfersRX Paid $114.95 Invoice #****** *************** February 23, 2023 ProductTotal Pharaoh 45 Degree Chipper$99.00 Shipping$15.95 Total:$114.95 Paid$114.95 GolfersRX PO Box 609 Saunderstown ************ ***** ************** ====================my credit card has been charged for the $114.95 purchase and as of today, 03/20/2023, nothing has been delivered.Two email inquires and phones calls have never been answered.

      Customer Answer

      Date: 03/31/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:03/15/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Was charged to my credit card and never received the item I have requested many times for a refund with no response Receipt From GolfersRX Paid $123.75 Invoice #****** January 4, 2023 ProductTotal ********************* 2x10 Bundle Medium$108.80 Shipping$14.95 Total:$123.75 Paid$123.75 GolfersRX PO Box 609 Saunderstown ************ ***** **************

    • Initial Complaint

      Date:03/09/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a Pyramid Pharaoh chipping wedge from Golfers Rx in February. I've received no shipping information, have called them numerous times over the past few weeks leaving messages, and gotten no response. Only when I came to this BBB website did I realize that this company appears to be a scam. BEWARE!!!

    GolfersRX is NOT a BBB Accredited Business.

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