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Business Profile

Golf Lessons

GolfersRX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Lessons.

Complaints

This profile includes complaints for GolfersRX's headquarters and its corporate-owned locations. To view all corporate locations, see

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GolfersRX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • GolfersRX

      140 Point Judith Rd Ste C39 Narragansett, RI 02882-3454

    • GolfersRX

      PO Box 609 Saunderstown, RI 02874-0609

    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 28 2022 ordered from golfersrx pyramid putter for a total of $175.94 including tax. It was poared on my cc on 11/29//2. Item #******************* on my cc. Have been calling every month since January 12. 5th call 2/1/23 last two calls 3/7 and 3/8 today. Today I said I was contacting the BBB.

      Customer Answer

      Date: 03/19/2023

      I have not heard from the business in response to my complaint.i have repeatedly called the number they include in their web page with no response . I started calling them in January.  BBB is my next hope to get my money back  

       

    • Initial Complaint

      Date:03/07/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a pair of golf sunglasses on 2/20/23 for $151.00. Have yet to receive product nor any response to numerous emails and calls. I would like to have my money refunded.

    • Initial Complaint

      Date:02/23/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 2 products, Inv # ****** and Inv # ******, never received the products Knee Sleeve, Rain Golf Umbrellas Yet my Credit Card was charged

    • Initial Complaint

      Date:02/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased the Sure-Set golf training aid on Dec 2, 2022 for $101.95 ( $89.00 + $12.95 shipping). They have a 30 day money back guarantee for any reason. Sent the product back on Dec 29, 2022 with the proper authorization. After almost 2 months, no credit has been applied to my credit card account. They do not respond to emails, and they do not return phone calls. They just have a recording that says they'll get back to you, but they never do. **************** is basically non-existent.

      Customer Answer

      Date: 03/03/2023

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:02/20/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased V3 golf gps watch on Jan 22, 2023. Was charged $159.98 on invoice #****** according to website orders take ***** hours to process and then 3-5 days once shipped. Like other complaints no one is available to take my call and no response in email. A refund would be appreciated.

    • Initial Complaint

      Date:02/14/2023

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order with GolfersRX Jan 2023 for an Impact Snap golf swing training tool. My credit card was billed immediately but never received the product. I have not received any shipping information or tracking number. *** called and left a voice mail message a few times with no reply. Ive also sent a few e mails to customer service but no reply. Horrible company with absolutely no customer service. Buyers beware!

      Customer Answer

      Date: 02/25/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

      Regards,

      ***********************

    • Initial Complaint

      Date:02/08/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 10/27/22 I ordered online a special wedge for ******, this transacton was processed by WePay,My complaint is that I never received the golf wedge and then on 10/28/22 i was double billed for ******.i called and left messages, I also sent e-mails but never got an snswer or refund to my credit card.

      Customer Answer

      Date: 02/19/2023

      I have not heard from the business in response to my complaint

    • Initial Complaint

      Date:02/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On the 14 November2022 I ordered a Golf Net for which I paid ( including freight) an amount of $144.94.(invoice#******) I received an acknowledgement of the purchase and information on their 100% guarantee but at no stage did I receive any information as to the dispatch of the equipment. I have enquired several times by email and have received no response to my queries and have not received the equipment purchased. I have tried phoning but calls are always answered by voice mail with promises to get back to you - something which does not happen. Clearly i still want the product if it can be delivered but if not I want a full refund.After reading other complaints it is not hard to form the opinion that this is a deliberate strategy to collect money and not supply the goods as the dollar amounts involved are relatively small

      Customer Answer

      Date: 02/15/2023

      I have not heard from the business in response to my complaint. There has never any acknowledgement from this company about their non delivery of goods ordered and paid for .In viewing other complaints it appears that this may well be "par for the Course" for this firm. I appreciate there can be delays in manufacture etc but to ingnore all correspondence and keep the money must be close to mail fraud.

    • Initial Complaint

      Date:02/01/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 12/21/2022 I ordered the Spark Trainer from GolfersRX. I paid $105.94 (invoice #******) and my credit card was billed immediately. I have not received the product. I have sent GolfersRX 18 emails, called them 6 times and written them 4 letters- all without any responses!

      Customer Answer

      Date: 02/12/2023

      I have not heard from the business in response to my complaint.

      I have sent them additional emails with no response.

      Thank you

    • Initial Complaint

      Date:01/31/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered Launch Monitor in October 2022. Email received and credit card charged, and no item. Numerous emails and phone calls requesting status with no response.

      Customer Answer

      Date: 02/10/2023

      I have not heard from the business in response to my complaint.

    GolfersRX is NOT a BBB Accredited Business.

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