Reviews

This profile includes reviews for CVS Caremark's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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CVS Caremark has 42 locations, listed below.

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  CVS Caremark

  1 Cvs Dr Woonsocket, RI 02895-6146

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  CVS Caremark

  355 Lincoln Ave Bellevue, PA 15202

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  CVS Caremark

  600 Penn Center Blvd Pittsburgh, PA 15235

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  CVS Caremark

  100 Delta Dr Pittsburgh, PA 15238

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  CVS Caremark

  242 5th Ave Pittsburgh, PA 15222

Review Details

• Review fromKristen G

  Date: 08/15/2023

  1 star
  If I could give negative stars, I would! My daughter was diagnosed with Type 1 Diabetes almost 4 years ago, when she was 8. CVS Caremark is our only option for pharmacy coverage through my husband's employer. We have to use the mail order refill program every 90 days. Every 90 days, for the past almost 4 years, they have screwed it up. EVERY TIME!! I spend several hours every 90 days trying to place the order, and then trying to get it completed correctly. It is now unbelievable that a company should be so so bad. I sincerely believe that they are doing this on purpose to cheat customers out of thousands of dollars. If I didn't stay on top of the situation diligently and have the time to spend hours trying to get the correct prescriptions at the promised contracted cost, I would be out THOUSANDS of dollars. It isn't bad enough that I have a child that is dependent upon insulin to stay alive, but ***** have to deal with these incompetent idiots. If you have any other option, choose that one, Caremark absolutely DOES NOT CARE!

• Review fromDe S

  Date: 08/14/2023

  1 star
  Zero starts would be more appropriate. Highly NOT recommended. They have no idea what they are doing. Never

• Review fromDavid M

  Date: 08/11/2023

  1 star
  They are the absolute worst company I have to deal with. They don't care about patients, just making money. They have screwed up my orders numerous times over many years. Sometimes, they s**** up the copay and sometimes they just cancel the order without any notice. But they will email, call, and text you to death to reorder way earlier than necessary. Absolutely the worst company. Pure trash.

• Review fromBeverly M

  Date: 08/10/2023

  1 star
  ZERO stars if I could. Refused to fill a prescription with a cheaper genaric, they filled it with the more expensive name-brand drug. Money-grabbing PBM preying on senior citizens on a fixed income. They should be ashamed of themselves, but as long as they have a monopoly and can line their own pockets with our money that is what they will do.

• Review fromAmy H

  Date: 08/10/2023

  1 star
  How embarrassing that Caremark is honestly this bad. It's truly not a benefit if your company offers Caremark/Aetna. The specialty pharmacy is so bad. You can reach them and place an order but at some point your product will not ship because of some ridiculous reason. I think it is truly so these companies can generate a profit. Deny the coverage over and over and wear the patient down. SHAME ON YOU!

• Review fromEmma S

  Date: 07/31/2023

  1 star
  If I could give a zero, I would. CVS specialty has been a nightmare to have to work with. Nobody knows whats going on. Time sensitive medications? They dont care, cant find the prior authorization that was approved weeks ago. I have no idea how they function or how anyone ends up getting their meds. Frustrating is an understatement

• Review fromLori P

  Date: 07/31/2023

  1 star
  Caremark service and communication is horrible. It's criminal how they string customers along. 4 times now we have waited on scripts and told its processing. The app and website are as useless as their customer service. They sit on the ***************************** for days/weeks saying it takes time. Meanwhile we completely run put of medication. Multiple calls later I'm told..... oh that's out of stick. UNREAL! Why don't they communicate that. They should not even be in business.

• Review fromLauren R

  Date: 07/21/2023

  1 star
  I have been trying to get my son's prescription for over two months and still don't have it. Went in circles for weeks over insurance issues (it wasn't my insurance that was the problem... It's CVS's system!) Finally put the order in yesterday and they tell me it will arrive today. Then I get another notice that is delayed until the end of next week! When I call, they say it's arriving tomorrow... Yeah right. I asked to speak with a supervisor and sat on hold for 20 minutes to be told no one was available. What a joke of a company!!

• Review fromJennifer K

  Date: 07/20/2023

  1 star
  Caremark is the absolute worst! They have charged my bank account 2 weeks before they even attempt to fill my prescription then I get a message that they don't have the stock to fill it and I have to wait another 2 weeks to get my money back. This has happened 3 times and is totally unacceptable!!! Now they won't even transfer my prescriptions. Been waiting forever to get my prescriptions transferred to my local ******** Don't waste your time with this business!!!!!

• Review fromMatthew R

  Date: 07/15/2023

  1 star
  My wife had planned to get her prescription prior to leaving to her mother's house in *******. She even went as far as talking to a manager who assured her that her prescription would arrive before she left to ******* from ******** july 2, 2023. However this never happened. On to plan b. They again assured it would be to my house prior to me leaving to ******* from ******** july 7 2023.the prescription never showed up. Again they had lied to my wife and didnt even have the decency to inform her. She found out by calling cvs. My wife had discussed this with cvs about a week before she left to ******* from ******** because they didnt deliver her medication then. so the end of June. From empty promises to poor customer service. She is now relapsing because her medication is a controlled substance that she takes for a medical condition and now that we are in ******* the really only option that seems to be presented is to go to the hospital to get a prescription. All because cvs can't deliver their promise. Thanks cvs you really don't care about your customers. And dont give me your blanket statement about how you do because you dont. You even went as far as kicking her prescription out because you didn't have the medication without letting her know. In the end she spoke with several people in your company and still no results. Poor management, trash company I don't know. All I know is I've watched my wife in pain because of this company's poor customer service and lack of organization.