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Business Profile

Bank

Pathward Venture Capital, LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Pathward Venture Capital, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pathward Venture Capital, LLC has 13 locations, listed below.

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    Customer Review Ratings

    1.11

    Average of 121 Customer Reviews

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    Review Details

    • Zach C

      Date: 10/21/2022

      This bank ******************************* is impossible to get a hold of. Zero customer service, zero response from employees on ********. Zero accountability. We will be pursuing other options to get our money back.

    • Jeannette F

      Date: 10/15/2022

      On September 26, 2022 I went to ********************* in Hudson, Massachusetts to withdraw $260. When money was dispensed I only received $160. I spoke to my credit union and they told me I had to contact the card services because it wasn't affiliated with my credit union. I contact ******** several times and they gave me the run around. When I checked my account it was negative $160 when it should of been credited $100. I have used this company for many years and now I am having issues with them with getting my money back. After my deposits go in for November I will take my money out and close my accounts

    • Rosemary T

      Date: 10/12/2022

      I bought 165 dollar on non reloadable card bought at dollar store in grant Alabama I have receipt and card . It take 45 minutes score active I went to use it and it said can't process at this time . I called to see balance and someone spent all my money except 1.70 cents . Called company and they said my order was cancels but someone else put ************ order in for 163.00 they told me even tho look fraudulent they can't cancel ************ order !!!!!!! But they canceled mine . I called call ************ and they told me Mets supposed to stop transaction if reported fraud they told me they couldn't do anything file dispute after 7 days ! ****************************** They took my money . I'm looking into an attorney ! This has happened to so many people it looks like .

    • Cameron W

      Date: 10/12/2022

      This is by far my worst experience with a prepaid **** gift card (*********** ****). I purchased the card 09/30/2022 and have now had purchases declined 6 times. I have not been able to make a single purchase with this card. Each time I have called their customer service line, and have been told the next time I use the card it will work. It has never worked. I have asked for my money back but they will not do it, they just keep saying try again. I will never purchase any prepaid **** card that is provided by MetaBank and I will tell everyone I know, including on my social media, that this bank is nothing short of fradulent.

    • Penny M

      Date: 10/04/2022

      They didn't like me spending the amount of money to *********** for a game I play and blocked me from my money and closed my account. So far I'm out 500.00

    • Joaquin W

      Date: 10/01/2022

      I have had issues going back to 2013 with finances wiped out and was left with negative balances. They denied all my claims and told me that I had Transferred all ctc deposits to a ******* in my name. I did my own investigation and found the card to card transactions were sent to a account that had routing and account numbers that registered to a name that wasn't my name and also was a metabank account. They just hang up everytime I call. I have my proof and never authorized any of the transactions, plus have the denial letters on the reason for the denials which are inaccurate and proving no investigation was done. *************************************************************** *************************************************************** *************************************************************** *************************************************************** ************************* Stay away from any branch associated with them.

    • Bruce R

      Date: 09/28/2022

      This is the worst bank I ever had in my life and I canceled my account and they still took their 5 dollars for their fees and they said that I would be getting a check in the mail for the balance of my account and I haven't received it yet if you think about getting a net spend prepaid card do not do it they are a good bank to use ************************************************************** they shouldn't even be in business ******************************************************* DON'T EVER HAVE THEM AS YOUR BANK OR ANY OF THEIR CARD'S WITH THE BANK META BANK

    • Chadwick G

      Date: 08/30/2022

      *************************************************************** ****************** ********* is one of their cards and ********** that takes your money and you cant get it off. Luckly it was only a trial amount . Stay away from ********* and Metabank and any of their banks. I suggest googling them to see which ones to avoid doing business through.

    • Derick W

      Date: 08/27/2022

      Derick W

      Date: 08/27/2022

      A terrible company. I don't understand why the *** trust them to distribute funds. They stole my stimulus check and said that I withdraw the money from a atm at 7-11 in Texas when i was in California in rehab. Without a prepaid card.

      Pathward Venture Capital, LLC

      Date: 08/29/2022

      MetaBank would like to offer assistance. Please email MetaBank directly at ****************************.

    • Coquis S

      Date: 08/24/2022

      do not ever open up a checking account that has anything to do with a meta-bank or a ******** account they will take your money and not refund it and if somebody made any charges on it that is not you they will not give you your money back I have several charges on my account that I did not me and had documents to prove it and nobody never got back in contact with me I have talked to two supervisors I talk to a lady today by the name of Allie and a supervisor and nothing still has been done nor have I received my money back. They are not a good bank at all nor a prepaid bank most of them are through a ace or payday cash loan place so if I was you and you want your money do not go through them

    Pathward Venture Capital, LLC is NOT a BBB Accredited Business.

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