Reviews

This profile includes reviews for Tractor Supply Company, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Tractor Supply Company, Inc.

  5401 Virginia Way Brentwood, TN 37027-7536

  
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  Tractor Supply Company, Inc.

  135 John Rich Blvd. Murfreesboro, TN 37129

  
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  Tractor Supply Company, Inc.

  2028 N. Locust Lawrenceburg, TN 38464

  
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  Tractor Supply Company

  380 New Hartford Rd Barkhamsted, CT 06063

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  Tractor Supply Company, Inc.

  3000 S. Memorial Drive New Castle, IN 47362

Review Details

• Review fromTonya S

  Date: 04/08/2025

  1 star
  I ordered an electric wheelbarrow and had it delivered to the store. Problem number one : wrong product was sent. (2) problems getting product returned had to call repeated to headquarters to ge the problem resolved. (3) when order arrived it wasn’t ready was asked to come back the next day. (4) I complained to headquarters who said they would give me 50.00 and have it put together for free. (5) when I arrived the next day I was told wheelbarrow was not put together properly please come back again.(6) I was called to come pick up when I finally got my product it again was not properly but together. Instead of taking it back again I will have to have someone come to put it together properly. I’m a single widow and can’t keep finding someone to help me. Now I wait to have someone else to come to put it together properly so I can use it. This was a nightmare. I will NEVER purchase any large item from this company again.

• Review fromNathan B

  Date: 04/06/2025

  1 star
  When you buy something online, there’s an option in the checkout to apply for a Tractor Supply card. Well I applied for the card to purchase a Mower on the last day of a promotion. The promotion was 0% financing for 48 months. Because this was an option in the checkout, I assumed I would be able to complete the purchase that day and take advantage of the promotion unfortunately, when I spoke with Wesley, who is very rude customer solutions he informed me that I needed the physical card in hand to complete the purchase. I expressed that it’s misleading then to let that be a checkout option when in fact, you can’t use it and now I’m stuck with a Tractor Supply card and no promotion and no Mower. Thankfully other places offer just as good promotion so I will not be shopping with Tractor Supply again.

• Review fromLaQuinya W

  Date: 03/11/2025

  1 star
  I was racially profiled me at the Tractor supply store in Salisbury North Carolina. I have never felt so embarrassed in my life bc they wrongly accused me of stealing. Defamation of character is what it’s called. Y’all slander me in front of everybody but stay tuned.

• Review fromMelinda D.

  Date: 03/04/2025

  1 star
  They are price gouging 13.49 for the same exact feed at another tractor supply for 8.69 sign says Price match guarantee but want because it is more than 20 miles. Then take the sign down ! Why are they charging that much more for the exact same product on a lot of the same brand feed ? I call it price gouging!!!want be back

• Review fromMatt L

  Date: 03/01/2025

  1 star
  If I could go navigate stars I would. Buoght ramp for trailer to load mower. They are rated 1500 lbs. Mower is 1100lbs. Made a special trip to buy them. They bent and not only was the asset manager rude they would not return or warranty then. Farida is the asset manager that was rude. I personally will never shop at tractor supply again they do not stand behind product they sales

• Review fromMILISSA Z

  Date: 02/20/2025

  1 star
  Honestly, Hal L*****?
  Who is over your online, customer service representatives and communications? The online experience is so BAD. Buying online requires a lot of time spent chasing dollars down to get a proper, honest refund. Why does it take almost two weeks for a refund to process, when it takes the company 2 seconds to take my money out of my checking account? Or the calls that get dropped and no one calls you back? What are your policies on this procedure?
  What about orders that can't be filled in the store because your store is out of product? Did your store refund the item not given? NO! And honestly if I had overlooked it your company would have pocketed that amount without even caring. Your process is flawed and needs some correcting. Your review on here needs to be addressed and things need to change, sir.
  Maybe this review will be taken seriously or maybe it will just be brushed off like all the BAD reviews left on the BBB. Lost and forgotten like my money. I will NEVER order online and I'm considering just using your competitors, at least they try to pretend they care. Have a wonderful day!

• Review fromadam w

  Date: 02/20/2025

  1 star
  I looked online at my local tractor supply store for a heater. The website said that they had 1 in stock. So i ran over to pick it up. When i arrived and asked where their heaters were, i was told that they were putting out their spring inventory. I said well your website says that you have one in stock. Was told that they probably do but it was put away in back. I asked if they could go look and was told that it was put away in the back and that they were told to put out there spring inventory. Another associate came over and asked what i wanted and i told him that i wanted the heater it says that they had in stock online. He finally said that the website probably isn't up to date and if it says that they have one then they might have one but most likely not. i asked if they would mind going to the back and was told that it was buried back there if they had one. I finally just gave up and left. They obviously didn't want to do work or get the sale.

• Review fromMelissa S

  Date: 01/18/2025

  1 star
  My information has been compromised and I can’t seem to get the headquarters to get it fixed. They know who the other person is and I don’t understand how they even got this. I have had my email for over 20-25 years so it is not something new. They don’t even seem apologetic.

• Review fromJordan T

  Date: 12/16/2024

  5 stars
  Always a pleasure going to the store here, helpful and professional. Great service and friendly staff.

• Review fromTommy C

  Date: 12/04/2024

  2 stars
  I was trying to purchase some pants Audi depends it’s too small. They do not have pants for 44 to 48 or Lett size 32 to 36. That’s the issue there I like to shop at tractor supply I like to buy my clothes there too if they can be any convenience to put in bigger size clothes for bigger men it’ll be appreciated.