Business Profile

Discount Stores

Dollar General

Complaints

This profile includes complaints for Dollar General's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

530 total complaints in the last 3 years.
145 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/26/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been attempting to return an item purchased on May 24th, 2024 at *****, ** location for over 2 months now and can not get anyone with Dollar General to assist me with a refund. The local store has been unable to provide a refund. Twice, I stopped by after my purchase but was told there was no key holder or site supervisor on duty and that I would need to return at a later date. Once I was told false information that refunds could only be granted within 30 days and it had been 30+ days, even though my initial try for a refund was within 30 days. Finally, during one visit I was able to find a ** employee who had refund capabilities but was told he was unable to provide me a refund because it had been over ******************************************** the system. I said I would accept a gift card and was told he was not authorized to grant a gift card. The refund is for $11.25 + Texas tax. ***************************************************************************************************************************. The primary purpose of requesting a refund was I purchased a larger quantity of the same item on a future visit. I have called (email is not working) ************* a minimum of 5-6 times beginning July 21st, 2024. Every time I am told someone will contact me within 24 hours. Each time I am never contacted. On my third call, I left my email address also in case I was unavailable by phone when the ** representative reached out. No voicemails, no emails, nothing. I was told this had been escalated to both the District and Regional Managers, but no response from either. On August 1st, 2024, I asked to speak to a supervisor in *************. While her customer contact was friendly and inviting, she told me she could not provide me with a refund or gift card. I called again today, August 25th, and spoke with another representative. He told me he would have the Regional manager reach out, even though another agent in July told me the same verbiage.
Customer Answer
Date: 08/27/2024
********************************************************************
360 E Pipeline Rd
*****, TX 76053-5831
Business Response
Date: 09/06/2024
9/6/2024

Better Business Bureau of ****************
Attn: ******* *****
P.O. Box 198436
*******************

Case#: 22194065
Customer Name: ***** *****

Dear Ms. ********************** you for notifying us of the complaint from our customer regarding a product returned at one of our stores in *****,***

Upon receipt of this complaint, we shared our customers information with the respective district manager. We have requested our district manager reach out to our customer to address this complaint. Our district manager has confirmed that he has spoken with our guest, provided the requested refund, and have addressed the training issue at the local store.

We are confident this issue has been appropriately addressed.

Again, thank you for bringing this matter to our attention.

Sincerely,
****** ******
Customer Relations Supervisor
**********************
~LB
Initial Complaint
Date:08/22/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Purchased an apple gift card that was never activated on DOllar generals side and they will not fix the issue or even give me another card. They said there was nothing they could do about it . I just want my money back.
Customer Answer
Date: 08/23/2024
*****************************************************************************************; Still nothing from them but this is the location
Business Response
Date: 09/13/2024
September 13, 2023

Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ***** ********
Dear ********:
Thank you for notifying us of the complaint from our customer regarding the purchase of an Apple gift card at our store in Summer ****** ***
Upon receipt of this complaint, we emailed our customer for more information needed to investigate her concern and to date, we have not received a response. If we do receive a reply, we will do our best to address and resolve her complaint.
Thank you for bringing this matter to our attention.
Sincerely,

****** ******
Customer Relations Supervisor
**********************
Initial Complaint
Date:08/20/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was double charged for merchandise at the *************** location in *********. The cashier was supposed to process a refund back to my Snap benefits but in the middle of the refund the computer crashed so she just cut it off and back on losing the entire transaction. Now theya re refusing to return my ****** that was double charged to my card on July 15 th at 9am. I have beeen through the ringer because of a mistake the cashier made I was forced to stand up with merchandise I had already paid for and she would not let me leave until I paid again for them because she though the refund went through well it hasnt I even called the Louisiana ebt customer service and there is nothing they can do because the transaction went through on the store end . I jsut need help trying to get my money back from this store. I have records showing the double transaction as well ad a transaction number that the sbt customer service gave me to track the transaction she still refused to refund my ****** back to my card. This is fraud and theft I have 2 year old twins and I need those benefits. Can anyone direct me to the right person to get this resolved because the store location will not fix this problem.
Business Response
Date: 08/27/2024
8/27/2024

Better Business Bureau of ****************
Attn: *************************
P.O. Box 198436
*******************

Case#: 22167913
Customer Name: **************************

Dear **************:

Thank you for notifying us of the complaint from our customer regarding a transaction made at one of our stores in *********, ***

Upon receipt of this complaint, we partnered with our **************** team to investigate this concern. Our **************** team has now confirmed that this issue has been resolved with a refund to our customer for the disputed amount.

Again, thank you for bringing this matter to our attention.

Sincerely,

*************************
Customer Relations Supervisor
**********************
~LB
Customer Answer
Date: 08/28/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*************************
Customer Answer
Date: 09/08/2024
#******** regarding previous complaint Did they say when they will issue refund because I have not received a refund of my ****** yet. Please get back to me on this matter. Thanks
Customer Answer
Date: 11/14/2024
I recently sent in a complaint about dollar general not refunding back my ****** in EBT benefits. I have yet to be refunded. The tranaction happened mon July 15 2024. I just want to be refunded my money back. I have been waiting for said refund dince the day it happened. To summarize what happened i made a purchase totaling ****** , I ask to remove the toy that my EBT didnt cover and she proceeded to do so , but the register froze in the middle of the refund process, She then proceeded to turn off the register and all the transactions were erased for the day. She then assumed I had been refunded but I did not receive a refund. She went through the transaction and showed me she couldnt find it and I had to double pay for my groceries. I was not allowed to leave with my purchase even though I had paid already. So again I paid on the next day I still hadnt recieved a refund back to my card. Today is November 11th 2024 and I still havent recieved the ****** i was supposedly refunded. I check everyday since. I also reported it to the BBB before it was complaint #******** I was emailed back saying that a refund was sent to me . But I never recieved it I dont know what else to do. My transactions dont reflect the refund. Please help Me resolve this situation.
Business Response
Date: 11/18/2024
11/18/2024
Better Business Bureau of Middle Tennessee
Attn: ******* *****
P.O. Box 198436
*******************

Case#: 22167913
Customer Name: ****** ******
Dear Ms. ****************** you for notifying us of the rebuttal from our customer regarding a transaction made at one of our stores in *********, ***

Upon review of this rebuttal, we again partnered with our **************** team to investigate this concern, and it was found that the initial refund was approved but due to a miscommunication never was processed. We apologize for the inconvenience to our customer and have now been assured that the refund has been processed.

Again, thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************
~LB
Customer Answer
Date: 11/19/2024

Complaint: 22167913

I am rejecting this response because: until the refund shows in my ebt account it Is not settled

Sincerely,

****** ******
Initial Complaint
Date:08/19/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a MoneyPak on August 15th, 2024 from your store. However, the card was not fully activated. I placed $115.95 on the card, I am requesting a refund.
Business Response
Date: 08/25/2024
August 25, 2024

Better Business Bureau of Middle *********
Attn: *************************;
P.O. Box ******
*******************
Case # ******** Customer: ***********************
Dear **************:
Thank you for notifying us of the complaint from our customer regarding a purchase made at our store in *********, **.
Upon receipt of this complaint, we partnered with our district manager who confirmed our customer has picked up her refund.
We believe this matter has been appropriately investigated, addressed, and resolved. Thank you for bringing this matter to our attention.
Sincerely,

*************************
Customer Relations Supervisor
**********************
Initial Complaint
Date:08/19/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 8/17/24 I attempted to return merchandise, 3 different styles of igloo coolers totaling 88 dollars but 101 with tax, without receipt and was told they "don't do returns" . I then left the store and called the district manager and was told "they don't do returns on that type of item". So I looked up the return policy online and it states returns are accepted within 30 days of purchase for either merchandise of equal value or a gift card when without receipt. Nowhere it dictates a type of item. I've seen others able to return items with no problem even receiving cash without receipt. I myself haven't had any issues in the past at this location even. I feel as though I was told "no we don't do returns" was due to the employee being busy and not wanting to deal with the transaction. I also felt the district manager, after 2 minutes of not being able to hear me for some reason when I had no issues hearing her and wasn't going to take this seriously either. She didn't introduce herself or state who she represented. Then after hearing "return" quoted a phrase I've heard at other retailers who don't wanna deal with customers. They claim and even list policy to be like there competitors such as ******* but can't hold up a simple return. The return policy allows them to keep the money either way, offering a gift card or exchange. I am within the parameters of the policy and think they are out of line for denying me a return that allows them keep my money, accept clean, functioning merchandise to be sold again doubling there money, while offering store credit when the items were not up to par to begin with. Puts meaning to the phrase highway robbery. Thank you for your time
Customer Answer
Date: 08/24/2024
********************. Rolla, MO 65401
Customer Answer
Date: 08/24/2024
********************. Rolla, MO 65401
Business Response
Date: 09/03/2024
September 3, 2024

Better Business Bureau of Middle *********
Attn: *************************;
P.O. Box ******
*******************
Case # ******** Customer: *************************
Dear **************:
Thank you for notifying us of the complaint from our customer regarding a product return to our store our store in *****, **.
Upon receipt of this complaint, we partnered with our regional director who reported she was able to reach out to our customer via email and after he responded she said our customer and our district manager are working to resolve his complaint.
We believe this matter has been appropriately addressed. Thank you for bringing this matter to our attention.
Sincerely,

*************************
Customer Relations Supervisor
**********************
Initial Complaint
Date:08/15/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I went into the store on July 25th, 2024. Their internet was down so I had to swipe my card 3 times in order for the transaction to go through. When I checked my bank account on the 27th I saw that my card had been charged twice for $73.43. I went up to the store to inform them of the charge. The employee called corporate and was told I would have my refund in 3-5 days. 5 days came and no refund. I called the 800 number I was given to inquire about my money. He said he would get my refund to me as soon as possible. A few more days go by and nothing. So I called again. The lady I spoke to gave me a case number and said if its not in my account by the 12th to call back. Its now been almost 3 weeks. I called yesterday (the 12th) to see whats going on. At this point my patience is out and Im fuming. I want my money that is owed to me. Im considering it theft at this point and I told the lady that if the money isnt in my account by today 8/13/2024, the next call they get will be from my lawyer. Well its not in my account. So this is my first step. Ill be talking to my lawyer tomorrow.
Customer Answer
Date: 08/15/2024
The address of the store is **********************************. Thank you!
Business Response
Date: 08/24/2024
August 24, 2024

Better Business Bureau of Middle *********
Attn: *************************;
P.O. Box ******
*******************
Case # ******** Customer: *******************************
Dear **************:
Thank you for notifying us of the complaint from our customer regarding a transaction made at our store in ********, **.
Upon receipt of this complaint, we partnered with our **************** team and responded directly to our customer via email.
We believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,

*************************
Customer Relations Supervisor
**********************
Customer Answer
Date: 09/06/2024
Hello! I didnt know I had received an email asking for more information. I cant find one. However my issue with Dollar General was never resolved through them. They never issued me a refund and I had to file a dispute through my bank. I am not at all happy about how things were handled by them. Ive stopped shopping there for the most part.
Customer Answer
Date: 09/06/2024
I NEVER received an email from Dollar General with a solution. That is not true.
Initial Complaint
Date:08/13/2024
Type:Facilities Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On August 9th, 2024, at 8:54pm I arrived at the dollar general on ***********************************************************************. As I was approaching the door, a family was exiting. As I make it to the door, an employee rushed/speed walked from the back to meet me at the door in order to hurry up and lock it. As im standing at the door, confused, She exclaimed out were closed. I then stated the sign on the door says the store closes at 9pm. I received no response and she just stared at me through the locked door. I was upset because I only needed to quickly pick up a bottle of NyQuil, a transaction that would have taken less then 6 minutes as I planned on being in and out. As I am walking away from the door, the employee opened the door and angrily told me if we were to close at 9pm, we wouldnt leave at 9pm and slammed it back shut. As Im walking back to my car, another man approaches the door, tugs on it, and sees it is locked as well and also looked visibly confused. I understand wanting to go home, but if the store has a sign posted saying the store closes at 9pm, then that should be the time they close. Not minutes earlier because they would like to leave the exact minute the store closes. It was an inconvenience and I ended up having to go to the dollar tree in the same plaza who were more than accommodating. Im not sure who the district manager is, but I would like to file a complaint as this seems to be something that the employee does often (closing earlier, and locking customers out.) Store footage should not only show the family exiting prior to my denial of entry, but also the man who came immediately after myselfs reaction as well.
Business Response
Date: 08/19/2024
8/19/2024

Better Business Bureau of ****************
Attn: *************************
P.O. Box 198436
*******************

Case#: 22121249
Customer Name: *******************
Dear **************:

Thank you for notifying us of the complaint from our customer regarding a visit at one of our stores in ***********, ***

Upon receipt of this complaint, I partnered with our district manager who tried to reach our customer to apologize for his inconvenience and to address his concerns. Unfortunately, he was unable to reach him, but he said he would continue to reach out. When our customer returns the call, I believe our district manager will apologize for his inconvenience,let her what steps the store has taken to correct this.

We are confident we have done our best to address and resolve this complaint. Thank you for bringing this matter to our attention.

Sincerely,
*************************
Customer Relations Supervisor
**********************

~LB
Initial Complaint
Date:08/13/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased $79.14 worth of items at Dollar General (*********, **) on July 27th, 2024 around 4:00pm (cst). The store clerk said my card declined but my banking app showed it was pending. The two store clerks would not let me leave the store with the items. I asked to speak to a manager/supervisor and one lied and said the other was a manager. He eventually confessed he wasnt a manager and eventually they called the store manager. I talked to manager over the phone and he told me I could not leave with the items and although the charge of $79.14 was pending on my bank account it would fall off and not post. Well Monday, July 29th, 2024 it posted! I contacted the headquarters customer service number and was given a reference # ******* and told that the district manager would contact me and I would get a refund in 3-5 business days. I did not receive a call or a refund. I called again on August 7th, ********************************************************************************************* I asked for his name and number. They would only give me his name, ***********************. As of this complaint I have been charged $79.14 from dollar general and was not allowed to leave the store with any of those items.
Customer Answer
Date: 08/13/2024
Dollar General
**********************************************************
*******************
Business Response
Date: 08/24/2024
August 24, 2024

Better Business Bureau of Middle *********
Attn: *************************;
P.O. Box ******
*******************
Case # ******** Customer: *************************
Dear **************:
Thank you for notifying us of the complaint from our customer regarding a transaction made at one of our stores in *********, **.
Upon receipt of this complaint,we asked our district manager to reach out to our customer. He has since informed us our customer contacted our store manager on 8/20 at which time the store manager arranged for a paid out to cover the overcharge. Our customer was to pick up the funds on 8/23.
We are confident this matter was appropriately addressed and I believe our customer will be satisfied with this resolution Thank you for bringing this matter to our attention.
Sincerely,

*************************
Customer Relations Supervisor
**********************

Customer Answer
Date: 08/27/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*************************
Initial Complaint
Date:08/05/2024
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
There were several transactions involved. The first in early July, the next a week later and possibly another before the final transaction on July *******. All the transactions pertained to Cheesecake mixes that are priced on the shelf sticker as one thing but tallied at another higher price. In total I bought 8 boxes of cheesecake mix and none were rang up at the shelf sticker price.
Business Response
Date: 08/10/2024
August 10, 2024

Better Business Bureau of Middle *********
Attn: *************************;
P.O. Box ******
*******************
Case # ******** Customer: *****************************
Dear **************:
Thank you for notifying us of the complaint from our customer regarding pricing at one of our stores in *****, **
Upon receipt of this complaint, we partnered with our district manager who reported he was able to reach out to our customer to address and resolve his concern. Our district manager believes our customer was satisfied with his resolution.
We believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,

*************************
Customer Relations Supervisor
**********************
Initial Complaint
Date:08/05/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Was visiting and was double charged. My sister in law with a separate transaction paid cash before me and I was double charged for her transaction on my card. Not sure if the cashier did not notice or did on purpose to keep the cash. Have gone through customer service and a district manager. They give me numbers to call and no answer. Know the district manager does not answer and sends me to voicemail. This happened July 18th in ************ **.
Customer Answer
Date: 08/06/2024
**************************************************
Business Response
Date: 08/24/2024
August 24,2024

Better Business Bureau of Middle *********
Attn: ******* Sharp
P.O. Box ******
******************
Case # ******** Customer: **** ********
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a visit to one of our stores in ************ LA.
We have shared our customers information with our respective district manager requesting he reach out to our customer to apologize for his inconvenience and to address his complaint.
We are confident this matter will be addressed, and we will send a reply once we confirm this complaint has been resolved. Thank you for bringing this matter to our attention.
Sincerely,

****** ******
Customer Relations Supervisor
**********************
Customer Answer
Date: 08/26/2024
manger contacted me over a week ago. Said he would be reaching back out and have not heard from him. Does not answer my calls. I am back at step 1.
Complaint: 22079267

I am rejecting this response because:

Sincerely,

**** ********
Business Response
Date: 09/13/2024
September 13, 2024

Better Business Bureau of Middle *********
Attn: ******* Sharp
P.O. Box ******
******************
Case # ******** Customer: **** ********
Dear Ms. ******************
Thank you for notifying us of the rebuttal from our customer regarding our response to his complaint connected to a visit to one of our stores in ************ LA.
Unfortunately, our customers initial complaint that was called in was connected to the wrong store. We have since discovered this error and the district manager for the correct store will be reaching out to address and resolve our customers complaint.
We are confident this matter will be appropriately addressed and resolved. Thank you for bringing this rebuttal to our attention.
Sincerely,

****** ******
Customer Relations Supervisor
**********************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Customer Answer

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Customer Answer

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Business Response

Dollar General is BBB Accredited.