Complaints
This profile includes complaints for Dollar General's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 532 total complaints in the last 3 years.
- 147 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/03/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I recently visited Dollar General store #**** at **********************************, on February 2, 2025, at 2:54 PM. I went there to quickly buy laundry detergent and other household items, hoping to avoid a trip to *******. I noticed digital coupons that offered extra savings, so I tried to create an account using the ** code in the aisle.Despite two attempts, the system didn't recognize my login credentials and prompted unnecessary password reset requests. To ensure accuracy, I used my iPhone's auto-save feature for the password, but the issue persisted. The store's poor internet connectivity made the process even more frustrating.Seeking assistance, I approached ****, the store manager, and her associate at the front. Both immediately informed me that they couldn't assist and directed me to resolve the issue through the app. When I expressed my urgency and frustration, **** walked away without a word. She eventually returned, handing me an 888 number to call for help. Given my time constraints, this was not a feasible solution.Ultimately, I had to forgo the buy-one-get-one-free offer on ********************** products and paid full price for my items, totaling $75. Additionally, the survey option was conspicuously unavailable on my receipt, preventing me from providing feedback through official *********** a former District Training Manager with extensive experience in retail and sales management, I find this level of customer service unacceptable. The lack of assistance and apparent indifference to customer concerns reflect poorly on the store's management. If managers are unable or unwilling to address issues related to promotions they advertise, it undermines the trust and loyalty of their customer base.I hope this feedback prompts a review of customer service protocols and digital coupon accessibility to prevent similar experiences for future customers.
Business Response
Date: 02/11/2025
February 11, 2025
Better Business Bureau of Middle *********
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ***** ********
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a visit to one of our locations in ********, **.
Upon receipt of this complaint, we partnered with our district manager who reached out to our customer to arrange for her to meet with our store manager who will assist her with loading her digital app and will refund her for the sales opportunities she missed during her store visit.
We apologize to our customer for any inconvenience and we believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
End User Support Supervisor | Customer Care
**********************Initial Complaint
Date:02/02/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was at your location using coupons. The cashier was very rude and said they had fraud there last week and could not accept any paper coupons anymore. She did a transaction and said she would wait for the manager before proceeding with any of my purchases. I waited because I didn't feel I was doing anything wrong. He arrived and told me he would not accept any paper coupons as to which I explained I will just use digital offers. He then stated I could not put my number in multiple times or use multiple accounts. I had someone with me who also had an account we agreed he could do a transaction and I could do a separate one. He proceeded to continually harass us as I was putting away the items he said we could not buy. He came up to us around four times at which I became frustrated and told him he can put the items away I was not going to buy anything. He started to slander me saying I was fraudulent and tell me he was going to trespass me from the store. The cashier carryanna who was there proceeded to continually yell at me as well. I contacted corporate and have had no contact after them assuring me someone will contact me with in 24 hours. Obviously this store does not take slander and harassment seriously.Customer Answer
Date: 02/03/2025
*******************************;
Yucca valley ca 92284
I have now called twice and the district manager was supposed to contact me and have received no further contact.
Business Response
Date: 02/11/2025
February 11, 2025
Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ******** ******
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a visit to our store in ************, **.
Upon receipt of this complaint, we partnered with our district manager who reached out to our customer to address and resolve her complaint. He also ensured she had his contact information should any questions or concerns arise in the future.
We apologize to our customer for any inconvenience and believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
End User Support Supervisor | *************
**********************Customer Answer
Date: 02/12/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** ******Initial Complaint
Date:01/31/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
When in head 27 balloons filled up with helium the employee told us it would last 3 weeks they lasted less than 24 hours, went in to have them redone right before the party the manager, his name is ***** told us he would not honor it that they're only supposed to last less than 24 hours. That's not what we were told and affected our child's party. They would not refund the money. Manager was rude and disrespectful and threatened that he would never give me my money backCustomer Answer
Date: 02/03/2025
****************************************************************
Business Response
Date: 02/11/2025
February 11, 2025
Better Business Bureau of Middle *********
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: **** ******
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a purchase made at one of our locations in ************, **.
Upon receipt of this complaint, we partnered with our district manager who reached out to our customer to address and resolve his complaint. Our district manager also ensured our customer has his contact number should he wish to speak with him in the future.
We apologize to our customer for any inconvenience, and we believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
End User Support Supervisor | *************
**********************Initial Complaint
Date:01/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased a $100 ****** Play Gift Card last week as a gift for my spouse. And The card did not work. I tried it several times myself and the card did not redeem on ****** Play. I went to the store to get a refund and they told me to contact ******. I contacted ****** and they said that the store is suppose give a refundCustomer Answer
Date: 01/27/2025
Tell us why here...Located in: *******************
Address: **********************************Business Response
Date: 02/11/2025
February 11, 2025
Better Business Bureau of Middle *********
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ******* *******
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a card purchased at one of our stores in *********,**.
Upon receipt of this complaint, after receiving requested information from our customer, we partnered with our third-party vendor who advised this card was eligible for a refund. We then shared this information with our district manager who reached out to our customer leaving a message so she could arrange a resolution to his complaint,
We apologize to our customer for any inconvenience, and we believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
End User Support Supervisor | *************
**********************Initial Complaint
Date:01/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My husband used his card at Dollar General in ******* , Tx at address *************************************. An employee by the name of ***** ***** skimmed his card and attempted to steal money out of our account in $9.00 increments. When we attempted to call the store no one would answer. We have made every attempt to resolve this issue with no resolution in site.Customer Answer
Date: 02/02/2025
The information that has been requested for complaint 22857352 is located below. There is no store number provided based on what can be found by looking the address up on the internet.
There is a valid complaint as we have been notified by our bank that money was taken from our account after using our card in this store. I have tried to contact the store on several occasions by the number that is provided on the internet, to which no one answers.Dollar General
*************************************
*******, TX 76541
Customer Answer
Date: 02/03/2025
I provided more information in writing and there was not a thorough investigation of this matter. I am beginning to think the BBB is as big a Thieves as the person that was stealing money from my account from the **********************.Business Response
Date: 02/11/2025
February 11, 2025
Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ***** *****
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a visit to one of our locations in *******, **.
Upon receipt of this complaint, we partnered with our district manager team who reached out to our customer to let her know he investigated her concern as well as to confirm upon reviewing CCTV no skimmer was attached to the card reader, nor do we have an associate by the name mentioned in her complaint at this location. Our district manager also ensured our customer had his name and direct phone number should she have any issues going forward.
We apologize to our customer for any inconvenience and believe this matter has been appropriately investigated and addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************Initial Complaint
Date:01/23/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased some items on 01/17/2025. On 01/18/2025, I went back to the same store around 8:30 am to return some items and the two managers Ms.******** ***** and Mr. ***** **** told me that I couldn't get a refund to return these unopened items instead with my digital receipt I couldn't get my money back. I called corporate and someone was supposed to call me back but never did. I believe that this is a scam so customers could return and deal with these very disrespectful managers.Customer Answer
Date: 01/23/2025
***************************
*******, Tx 77073
Business Response
Date: 01/30/2025
January 30, 2025
Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ****** *******
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a return he wished to make at one of our locations in *******, **.
Upon receipt of this complaint, I partnered with our district manager who said she spoke with our customer, offering to meet him at the store however he said he did not have the time. She also offered a refund via Dollar General gift card since he no longer had his receipt, however he said he wanted cash back which is something we are unable to do without a receipt. If our customer will verify the store location,the exact date of purchase, the approximate time of his visit and give us a list of the items he wishes to return we will try to locate his transaction to assist in providing his refund.
At this time we believe we have done our best to address and resolve this complaint. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************Initial Complaint
Date:01/17/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought 4 packs Heartland Triple flavor Rib. All has expiration dates 10/6/24. I called their customer service And a guy named **** doesnt say anything for minutes , so I hung up and called back , again he answered asked some questions, placed me on hold and comes back to the line and again doesnt respond. I am seeking a refund or replacement of four packs of the treatsCustomer Answer
Date: 01/28/2025
It is distributed by
Heartland Farms
100 ***************************, ** 37072-2170
**************
and I believe its a DG brand
I bought them at the DG:
*******************
******, IN47342, it wasnt the employee if DG Not responding it was the 888 number 409-9030 , its so tiny , think they make it small so you cant contact them
Customer Answer
Date: 01/28/2025
It is distributed by
Heartland Farms
100 ***************************, ** 37072-2170
**************
and I believe its a DG brand
I bought them at the DG:
*******************
******, IN47342, it wasnt the employee if DG Not responding it was the 888 number 409-9030 , its so tiny , think they make it small so you cant contact them
Business Response
Date: 02/10/2025
February 10, 2025
Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
******************
Case # ******** Customer: ***** *******
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding a product purchased at one of our stores in ******, IN.
Upon receipt of this complaint, we partnered with our district manager who responded this complaint has been handled and resolved.
We apologize to our customer for any inconvenience and believe this matter has been appropriately addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************Customer Answer
Date: 02/19/2025
Complaint: 22819957
I am rejecting this response because:
****** ****** has Never reached out or spoken to me. I am still in possession of four packs of expired dog chews. She does Not know the details of what shes speaking about.The manager of the ****** store reached out and said she would exchange the if I returned them. I do Not live in ****** and dont plan on going to that store any time soon. In the meantime I am left with four packs that I bought for my moms dog and this is NOT Resolved as ****** ****** states. She doesnt have a clue of what transpired because nobody has reached out to me since the managers call. Really, the misinformation she gave? They can send me a prepaid package and I will gladly return these to them, as long as I receive a replacement. They want me to do the leg work because their employees cant rotate inventory properly, again I dont live in ****** and wont be driving or stopping at the ****** store anytime soon. I am in possession of the four dog treats and these are the Facts and is Not Resovled , even though ***** ****** is misrepresenting that is has been resolved.
Note to the Better Business Bureau: This is not resolved , I am still in possession of four expired packs of dog treats . You can reach me online and prefer it to the US snail mail.
Sincerely,
***** *******Business Response
Date: 03/01/2025
March 1, 2025
Better Business Bureau of Middle *********
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ***** *******
Dear Ms. ******************
Thank you for notifying us of the customers rebuttal to our reply regarding a complaint connected to a product purchased at one of our stores in ******, IN.
Upon receipt of this rebuttal, we partnered with our district manager who responded she has spoken with our customer and has resolved her complaint.
We apologize to our customer for any inconvenience and believe this rebuttal been appropriately addressed. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
End User Support Supervisor | *************
**********************Initial Complaint
Date:01/17/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Dollar General's site never works. Something is wrong with the javascript box you click to get sent a text to log in. It never sends any code, because it never works. So all this rewards stuff is fake because no one can log in. There is always Dollar Tree. I guess # General wants to lose customers and act like we're in the 1950s.Business Response
Date: 01/27/2025
January 27, 2025
Better Business Bureau of Middle Tennessee
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ***** *****
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding her ********************** digital account.
Upon receipt of this complaint, we reached out to our digital team and requested one of our ************ Specialists reach out to our customer directly via the email address in her complaint to investigate, address, and resolve her account concerns.
We apologize to our customer for any inconvenience, and we look forward to resolving her complaint to her satisfaction. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************Customer Answer
Date: 01/28/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *****Initial Complaint
Date:01/16/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Dollar General charged me ***** for purchase I didn't make. Dec 23rd around 8pm or later I went to their store to add money to my card, their clerk stated they didn't take $100 bill, he apologized and then I left. The next day I went to ******* to add the money. When I went to check my balance I saw "*****" pending, I thought it was a mistake that would go away but then it got cleared. I filed a dispute with the bank, they told me it was a legitimate purchase. I would like Dollar General to tell me what I bought from their store for $*****, or if they charge people fees for loading serve prepaid card. I've had serve for 15 years and I've never been charge a fee for adding money to it, until dec 23rd. That was the only time I saw a fee and the irony is they couldn't even add the money so what was that ***** for?Customer Answer
Date: 01/16/2025
It was in the receipt I provided.
*******************
*******************
Business Response
Date: 01/30/2025
January 30, 2025
Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer:Malide ****************************************
Thank you for notifying us of the complaint from our customer regarding a visit to one of our stores in **********, **.
Upon receipt of this complaint, we reviewed the transaction in question, learned the charge to our customer was made in error and we partnered with our district manager with a request she reach out to our customer to apologize for her inconvenience and to resolve her complaint.
We believe this matter is in the process of being appropriately addressed and resolved. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************Customer Answer
Date: 01/30/2025
Complaint: 22803000
I am rejecting this response because: no one reached out to me to apologize or to offer a refund
Sincerely,
Malide CoulangesBusiness Response
Date: 02/09/2025
February 9, 2025
Better Business Bureau of ****************
Attn:******* Sharp
P.O. Box ******
******************
Case # ******** Customer: Malide Coulanges
Dear ********:
Thank you for notifying us of the rebuttal from our customer connected to our response to her complaint regarding a visit to one of our stores in **********, **.
Upon receipt of this rebuttal, I reached out to our district manager who responded our store manager spoke with our customer on February 6,to resolve her complaint.
We apologize for our customers inconvenience. Thank you for bringing this rebuttal to our attention.
Sincerely,
****** ******
End User Support Supervisor | Customer Care
**********************Customer Answer
Date: 02/11/2025
Better Business Bureau:I am correct. On Jan 30th when Dollar General initially responded, no one had reached out to me. They did however reached out on Thu Feb 6th to resolve my complaint
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Malide CoulangesInitial Complaint
Date:01/13/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Ok. I complained about this in email to the management ( ie Vasos) about the Dollar General on ********************************* in ******* NC days ago. According to their policy so called, they were to respond in Two [ count with me] days. So. . . that's just one more lie to add to the one I'm actually upset about.I wrote the following :I am writing to lodge a complaint about your weekly $5 off (so called) $25 ************* in ******* NC stores (NE and SE blvds) was a last straw in what has been occurring 9 out of 10 times over the [ entire]past year!!I get to the counter with my items and the clerk scans the $5 coupon and sez it doesn't work. Too bad so sad look.I say "try it again." She does several times and also gets 2 or 3 others [coupons] from somewhere and sez: "These don't work Either." But the clincher is they always further declare ( and 'this beats all' as the old folk used to say) " There's nothing I can do about it." Cause the app must be down. R u kidding me right about now!!Say wha?? I'll tell you what to do. How ' bout you 1) extend deadline on all the coupons 2) And simple enough-- why hasn't tech repaired the app in 365 days??I went down the street to SE store and same excuses A copy of this complaint shall be sent to our ************************* to put a stop to this scam criminal enterprise.God bless y'all but it way past time to get this corrected.Ok So my lost is basically around $15 to $20 and that's 4 shopping trips that I went ahead and paid the $5.Most times, I just walked away and left items on the counter.This is getting old. And think of all the other victims just letting DG slide.Business Response
Date: 01/22/2025
January *******
Better Business Bureau of Middle *********
Attn:******* Sharp
P.O. Box ******
******************
Case # ******** Customer: ***** ******
Dear Ms. ******************
Thank you for notifying us of the complaint from our customer regarding the inability to redeem her $5 off $25 coupons at two of our locations in *******, **.
Upon receipt of this complaint, along with her complaint submitted via the ******************, I partnered with our district manager who tried to reach our customer to apologize for her inconvenience and to address her concerns.Unfortunately, our district manager said the phone number was out of service,so he reached out via email. In our response to her *** complaint, we included our district managers name as well as his contact number for our customers convenience.
We are confident we have done our best to address and resolve this complaint. Thank you for bringing this matter to our attention.
Sincerely,
****** ******
Customer Relations Supervisor
**********************Customer Answer
Date: 01/24/2025
Complaint: 22797479
I am rejecting this response because:
Even if phone contact not possible I have never ever not once in this life received any contact at this email address. Strangely, I received several from the BBB.This is prime "customer-no-service " as far as I am concerned.
Its like the proverbial slap in the face, trying to downplay ( I guess cause I'm talkin' bout $40 or so and not hundreds or thousands )
Like feigning ignorance and " nothing to see here" mode that y'all seem to have perfected.
Nothing I can say on the phone and nothing you can say to me via phone.
You can send my $40 to the store in ******* and I will come pick it up.
Email me the time and place
How 'bout that???
Sincerely,
***** ******Business Response
Date: 02/01/2025
February 1, 2025
Better Business Bureau of ****************
Attn: ******* Sharp
P.O. Box ******
*******************
Case # ******** Customer: ***** ******
Dear Ms. ******************
Thank you for notifying us of the rebuttal to our response regarding the inability to redeem our customers $5 off $25 coupons at two of our locations in *******, **.
Upon receipt of this rebuttal, we again reached out to our district manager who responded he was able to speak with our customer at which time he was able to address and resolve her complaint. Our district manager also said he has coached the respective store manager on how to troubleshoot this this type of coupon issue should it occur in the future.
We are confident this complaint has been appropriately addressed and resolved. Thank you for bringing this rebuttal to our attention.
Sincerely,
****** ******
End User Support Supervisor | *************
**********************Customer Answer
Date: 02/03/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******I have adhered to the Word: " be ye angry, but sin not.Let no the sun go down on your wrath.
I talked with a exec and I'm thru with the whole thing. I accepted $10 coupon. I'm keeping it moving.
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