Reviews
This profile includes reviews for Dollar General's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 242 Customer Reviews
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Review fromAnita S
Date: 09/08/2023
5 starsSo happy there's a store here in Eastover SC. Dollar General has been here for some years now. I am so happy that there's a store here it's so far sometimes just to get to Columbia SC from Eastover SC so it helps.I wish that there was more than just Dollar General more stores and housing area,tiny homes, additional Sunny Acres 1,2,3 if possible.Review fromJason S
Date: 09/06/2023
1 starJason S
Date: 09/06/2023
Service was horrible mangers walk around half naked with midsection hanging out telling customers who said something to mind their business. Watched a new employee be screamed at and told just because she sick doesn't mean she gets to go home and that it was good for her work ethic to work through sickness. Honestly disgusting human beings running this establishment don't really understand how this place is a functioning convenience store nor should they still be a location they average a 1.2 star rate on the BBB.
Dollar General
Date: 09/07/2023
At Dollar General, we place a premium on customer service. In
order to ensure the situation described will be immediately investigated and
addressed, we have emailed our customer for additional information so a member
of our field management can reach out to him to address his complaint.Bringing this issue to our attention has provided us with an
opportunity to adhere to our mission - serving others - and we sincerely
appreciate that.We apologize for how this experience made our customer feel and we
welcome any opportunity we have to serve him in the future.Review fromDave M
Date: 08/29/2023
1 starDave M
Date: 08/29/2023
Scammers removed a coupon i had right at checkout because it would be free. Just cause you guys notice something will be free does not give you the right to try and scam customers. The coupon was already clipped! Checkout even showed the lower price but after order price went up! Filing with the FTC and attorney generals office. - *** for life scammers!Dollar General
Date: 08/31/2023
At Dollar General, we place a premium on customer service. To ensure the complaint entered will be immediately investigated and
addressed, we have emailed our customer for additional information so we can better address his concerns.Review fromJack L
Date: 08/10/2023
1 starJack L
Date: 08/10/2023
Dollar General in Sewell, NJ is usually pretty well stocked. It should be because there's never anyone at the registers or even near the registers to help with the self-checkout, which never works right! Also, the manager & ALL employees are so rude & disrespectful! The store manager was checking me out the other day & I thought she was talking to me, but, oh no, she had bluetooth ear things in & was talking to someone on her PHONE!! So RUDE. The stupid app never works, I was told to clip the digital coupons before coming to the store because the app won't work inside the store! WHAT?? So I clipped my coupons at home & put my phone # in at the checkout. Not one **** coupon showed up! Don't ever buy a gift card from them either. The one guy said he couldn't do it unless I gave him cash because it wouldn't take a debit card. Sounds fishy to me. All the employees tonight were "*******" this & "*******" that loudly to each other in front of customers! That's true professionalism at it's best! Can't fix stupid! Guess someone has to hire the idiots.....Dollar General
Date: 08/13/2023
At Dollar General, we place a premium on customer service. In
order to ensure the situation described will be immediately investigated and
addressed, we have emailed our customer for additional information so a member
of our field management can reach out to him to address his complaint.Bringing this issue to our attention has provided us with an
opportunity to adhere to our mission - serving others - and we sincerely
appreciate that.We apologize for how this experience made our customer feel and we
welcome any opportunity we have to serve him in the future.Review fromKevin T
Date: 08/10/2023
1 starKevin T
Date: 08/10/2023
If you have personal property damage occur while visiting a Dollar General Store good luck at getting them to take care of it. An client of mine suffered damage to her automobile due to an unsecured cargo cart tipping off of a curb and onto her pickup. This was almost 3 months ago now and after leaving 20+ voicemails at their risk management department I was referred to I have yet to hear back. The lack of response is beyond frustrating!Dollar General
Date: 08/10/2023
To ensure this claim
is appropriately investigated and addressed we have emailed our reviewer for
additional information so a member of the appropriate team can reach out to his
client.Thank you for
bringing this review to our attention.Review fromStacia D
Date: 08/07/2023
1 starStacia D
Date: 08/07/2023
Dollar General I'm much opinion is running sale scam. They advertise a real good sale price on an item (s). Go and the shelve remains bare through the sale. Then sale over and the item(s) are back. When you adk they say there having trouble getting. Yet miracle no problem when sale is over.Dollar General
Date: 08/08/2023
We
do apologize to our customer for any inconvenience. As stated in our print and online
advertising “All styles and colors shown
may not be available in all stores and brands may vary by store. Early sell-out
possible on special purchase and bonus pack
items, and quantities may be otherwise limited”.Review fromN. M.
Date: 08/06/2023
1 starN. M.
Date: 08/06/2023
I had an fall @the DG in Alton tx, 0 employees came 2 assist me except a customer who was leaving, I took myself 2 the urgent care (3) times cuz DG doesn't pay for treatments, had 2 use my ins. I still need 2 see my foot specialist but DG only want 2 offer & about that won't cover the rest of my treatments, DG really need 2 have inspectors visit the stores from the inside and parking lots. I think DG should accept responsibility for my injuries & pay properly. DG keeps trying 2 put blame on customers & take 4ever 2 contract u. Yet DG is opening more & more stores, and have so many complaints and claims.. I know this complaint will not get me what I need but I just want to warn ppl if u have an accident.. don't expect to be treated properly for treatments & hearing bk from DG.. SAD FROM A STORE THAT MAKES A LG SUM OF $$$ FROM THE GENERAL PUBLIC.Dollar General
Date: 08/08/2023
Thank you for bringing this review to our attention. We respectfully request our customer communicate directly with her Risk Management representative.N. M.
Date: 08/08/2023
As customer of DG, you will encounter problems from the customer service and slip and falls that is like pulling teeth..I advise you don't give up because we are the customers that they need..I have yet too give up on my claim.. parking lots need supervision & repairs because they do make enough from us the customers. Accidents like this really do change the daily living of a person!!!N. M.
Date: 08/13/2023
IT'S GOING ON A YR NOW SINCE MY FALL AND I.SUBMITTED MY STATEMENT TO J.C**** AND EXPLAINED TO HIM THAT I STILL NEED TO CONTINUE GOING TO THE SPECIALIST AND HIS REMARK IS THAT DG TAKES NO FAULT FOR MY SLIP AND FALL ACCIDENT AND THAT HE IS NOT GOING TOO INCREASE THE THE OFFER...OH HE STATES THAT I.CAN TAKE IT OR NOT.. I EVEN ASKED FOR A COPY OF THE SERVEILENCE VIDEO AND I WAS DENIED...I WANT TO SEE WHERE IT'S MY FAULT THAT THE PARKING LOT HAS MANY POT HOLE LIKE UNEVEN PARKING AREA. . BUT MOST OF ALL I WANT TO SEE WHERE IT'S MY FAULT... I HAVE NEVER BEEN SO DISAPPOINTED WITH A STORE IN MY LIFE...DG SHOULD TAKE RESPONSIBILITY FOR MY INJURIES AND ALSO KEEP UP MAINTAINING THE PARKING LOTS AND THE INSIDE OF THEIR STORES.. DG'S TRUE COLORS HAVE COME OUT AND IT'S MAKING MONEY FROM US THE IN BETWEEN MIDDLE AND POVERTY CLASS...SHAME ON DG TAKE RESPONSIBILITY ...Review fromDestiney M.
Date: 08/02/2023
1 starThis store has been caught with price gouging. Every time I go in to this exact store I’m over charged. It’s not the first time this has happened.Review fromAlex R
Date: 07/16/2023
1 starBe careful Dollar General will rip you off.. Shelf price on some things are lower than check out priceReview fromChris L
Date: 07/10/2023
1 starCame to the store at 8937 Natural Bridge Rd, St. Louis, MO 63121, to grab 1 item and the doors are locked by 8:45pm when the sign says they close at 9pm. Employee refuses to let customers in.
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