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Business Profile

Discount Stores

Dollar General

Reviews

This profile includes reviews for Dollar General's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dollar General has 2528 locations, listed below.

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    Customer Review Ratings

    1.22/5 stars

    Average of 244 Customer Reviews

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    Review Details

    • Review fromChris W

      Date: 01/10/2023

      1 star
      Thieves listed price on shelf as 5.59 checks out as 7.25. Robbery
    • Review fromBeth F

      Date: 01/07/2023

      1 star
      They WILL NOT EXCHANGE OR REFUND FOR TOTAL BY ******* PHONES THAT DOES NOT RECOGNIZE ITS OWN IMEI/MEID. What a great company in this economic crisis to keep 100 bucks from a customer! Oh and let’s not forget that if a truck load of FOOD comes and 1 gallon of milk spills they throw the WHOLE LOAD in the dumpster for contamination!
    • Review fromGina W.

      Date: 12/06/2022

      2 stars
      I think Dollar Generals around the country need to be inspected, audited, and investigated. In many, and I do mean many of their stores, prices are completely different between whats written on the shelf and the register price on most items that doesn't come from the dollar aisle. The difference is usually by dollars, not a few cents.
    • Review fromAngela B

      Date: 12/03/2022

      1 star
      Our location in Wollcottville, IN continues to issues $5 off a a $25 purchase at the registers when the store and corporate office know they can't accept them. I go out of my way to return to the store the following day to use the coupon and the cashier told me they have no way to accept them and it's been a long-term issue where they post a hand-written sign that says they can't accept their own coupons issued out of their own registers with the receipts. She even keys in the coupon with a prompt on the screen that clearly states for her to tell the customer the register does not have a way to accept their own coupon.
      The issuing of coupons that they know they cannot accept is unethical and just a company trying to get customers to come back to the store, make a minimum purchase and still complete the purchase without them honoring the coupon.
    • Review fromTorico P

      Date: 11/30/2022

      1 star
      Store regular has wrong prices on the shelves. Often, more that $1-$2 increase. This is very misleading and has been taking place for months...Lubbock, Texas
    • Review fromCarol B

      Date: 11/30/2022

      1 star
      Regarding products at Dollar General. Today I purchased 2 kitchen towel/dish cloth sets. I purchased 3 face towels. I washed and dried them. When I took them out of the dryer, the fabric was starting to shred. I realize they wouldn't be top quality, but I did expect them to last a few months. Very disappointed.
    • Review fromAndrew B

      Date: 11/30/2022

      1 star
      On 28 November 2022 I purchased 3 items at the Dolar General store in Richton Park Il. 1 of which was a loaf of bread. I ate 4 slices out of the loaf and then the next morning 29 November 2022 my wife was preparing breakfast for my grandchild before school and visually discovered mold on more than 25% of the bread in said loaf. I returned to said location on 29 November 2022 at approximately 8:15 am with the remaining molded bread in said loaf without a reciept and simply requested another loaf of bread, the employee I spoke to requested a reciept, I advised her I purchased said loaf of bread just the day prior and simply wished an even exchange, again she refused. I went home a got the original reciept and returned to the store with reciept in hand and the same employee ignored my request yet again. After a few choice words I advised her that I was getting another loaf of bread (same store brand), went got another loaf of same bread and returned to the register to discover said employee on the phone with the Richton Park Il. Police Dept. describing my clothing and general appearance so I advised her I would wait for the police. Subsequently while said employee was still on the phone with the Police Dept. advising the listener that she did not know me, I advised her that I was going to my vehicle to get my wallet so that when the Police arrived I could show them exactly who I was, a few minutes passed while waiting for the Police so I called them myself and provided my full name. I waited for the Richton Park Il. Police to arrive and they requested that I leave said store. I advised the 3 Officers that all I wanted was to take my replacement loaf of bread not even 10' from me with my reciept in hand and I was refused an exchange for the loaf of bread. The employee in question told the Police that she had the right to refuse me service for whatever reason, the Police for the third time requested I leave said store. Said loaf expiration date of 02 Nov. Sold on 28 Nov.
    • Review fromNeka F

      Date: 11/14/2022

      1 star
      On November 3, 2022 My son and I visited Dollar General in Nashville NC as we always shop at this location and for years never encountered any situation. Well on this day we shopped for cleaning supplies with one particular item being (Bleach Spray bathroom cleaner). Apparently the bottle was placed on the shelf with a loose top and spilled on my son and I clothes. I immediately got upset because my son had on a brand new ***** ****** Polo shirt and I was wearing a ****** Exchange shirt. I expressed how I felt with Raeven I believe who was a shift leader. Raeven gave us paper towels to wipe the bleach chemical off of my son and I hands and apologized, I also spoke with Michelle who completely was unbothered by the situation. Michelle never apologized she only advised " well its nothing we can do we get this stuff off of the truck like that" I filed a complaint with the Store Manager and the complaint was forwarded to Risk Management. I spoke with Mike V****** a Claims Rep who was totally rude, I have not 1 not 2 but 3 different recordings of our conversations and he was nasty. He blamed my son and I for wearing the designer clothes in the store and he also tried to humiliate me by saying " why did you even give your son bleach spray" he advised he would never give his children bleach spray. Mike never properly investigated this claim and never even knew my child age. I feel offended and disrespected, regardless of my child age or what we had on the product in the store should have been closed completely before being stocked on the shelfs. Mike also advised and sent a letter that the bleach spray was made by ** ******* and I should file a claim there because their store had nothing to do with the bleach spilling. He then called me back and advised the store workers advised him that my child and I did not have on designer clothes. I spoke with both workers who advised they was never asked what my child or I had on during the incident and never spoke with Mike.
    • Review fromAshley W

      Date: 11/14/2022

      1 star
      Had an awful experience at the dollar general in Greenville Virginia. Had a wrong price rung up and we verified the correct price, instead of taking the tag down she left it so I told her she should take it down so others won't think it's the price shown. In front of my little girl and other customers she loudly yells at me and says my attitude isn't necessary when she's fixing my price. I told her I don't have an attitude,she then starts yelling from across the store mocking what I was saying about taking the tag down. I was so humiliated and shocked. Everytime I go in that store she is constantly running her mouth about her problems to other cashier's and one day she was cussing real loudly. If she's representing dollar general I will never be back there again. What a nightmare. I used to go there all the time and get groceries I wont be back there as long as she is there. If she's allowed to continue to work there after treating me the way she did in front of all of those people for absolutely no reason that shows a lot.
    • Review fromCandice R

      Date: 11/09/2022

      1 star
      The Dollar General in Buda,TX located on Old Goforth Rd has incorrect prices all through out the store. When you check out the cashier refuses to change the price to the price on the shelf. It's ashamed because this is a fairly new store. You would think they could keep up with the price changes...

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