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Business Profile

Auto Transportation

US Star Trucking LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

3.74

Average of 215 Customer Reviews

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Review Details

  • Ameze O

    Date: 09/17/2024

    Move from NY to GA. John and Jay were a pleasure to work with. He relentlessly was able to lock in a driver and get this going. Moving can be very stressful but this part of the move was pretty easy. I received my car in the same condition I gave it to them in and the delivery guy (Jay) was even nice enough to give me $$ towards a car wash. Price was comparable to other quotes I received. I would recommend this company and will definitely use them again. Thanks again John and Jay!

  • John A

    Date: 09/17/2024

    Great service. Scott ***** made it all easy. The driver was great also. I will use this company again for my return to Lawton Oklahoma.

  • John D

    Date: 09/17/2024

    Fantastic people to deal with Emma, and her team were great...

  • Jean B

    Date: 09/09/2024

    Highly recommended. The service was good and special thanks to Jeff who was really communicative and the driver was on time, my car came the way it was shipped without even a scratch. Good service

  • Aaron G

    Date: 08/29/2024

    Bait and switch with a side of harassment.

    I used this company in the past, and thought because they had gotten the job done (albeit not to any sort of professional standards), that I would give them another shot.

    After signing my initial contract, I was presented with multiple others, all of which were for progressively higher prices.

    When I told them I do not want tow rom with them since they altered the initial contract, I was called/texted nearly 100 times in 24 hours.

    Beware!

  • Shawny S

    Date: 08/19/2024

    BE AWARE!!!!!!! THIS COMPANY IS FULL OF LIES! ALL EMPLOYEES ARE DECEITFUL! I WAS TOLD A DAVID ******* WAS THE OWNER….HE WAS NOT! JUST A CONTRACTED AGENT THAT’S PAID TO CLOSE DEALS AND TELL LIES! Called several weeks ago to get scheduled for a pickup from Columbus,OH > HOU,TX! The contract was sent. I informed David that I wanted to pay the entire contract using a credit card. I didn’t realize the contract was written for COD (cash on delivery), he then wrote another contract and apologized for his inaccuracy … the new contract didn’t say COD. Ok perfect! So I thought. Rewind fwd to the actual day before scheduled pick up .. I received a phone call from a “BILLY” who was filling in for David as his assistant lol (really sketchy at this point). He calls me at 6:00pm on a Saturday to say the driver is requesting an additiona* *** to take my car to Houston just because and then said we are back to cash on delivery. I agree, bc it’s such short notice and at this point I need my car shipped Sunday 8/18. Sunday morning comes and I get a call to say the driver who requested additional funds and COD just cancelled so they could gurantee something on Monday. Complete BS at this point. Billy - told me he’d call me back once he found another agent. He found another agent and the car gets picked up from my location and taken away around 3:30 ish / 4pm yesterday. I could finally relax .. bc my car is on the truck and should be headed to me right? Ha ! WRONGGGG! I get a phone call Monday morning at 6:00am telling me the new driver who picked up my car yesterday (Water Tower Transport) has an emergency and he gives me 2 options either my car could stay on his lot in Indiana while he goes for a week to tend to the AKA “EMERGENCY” or take my car back to the original location. Bc he was so unsure on when he’d be returning back to Indiana I said drop my vehicle back off to the pickup location and I’ll hire someone else bc I can’t wait a week. He said ok. Driver stopped answering calls

  • US Road I

    Date: 08/15/2024

    Never use them; they have no idea what they are doing and plus are rude. Plus most of the loads they are pretending to have are just unreal.

  • Nick J

    Date: 07/22/2024

    Scam! Stay away! They will take your deposit, last day before pick up they will call you lying that truck broke and that they have another driver for DOUBLE of the original price. And they won't refund your money

  • Vik L

    Date: 07/22/2024

    Hello everyone. Attention!! Scammers!!!
    We had so bad experience with this scam team!!! Deposited or money and not responding. ????

  • Thomas F

    Date: 07/16/2024

    Went a different route. Nonstop texts and calls. I want it to stop

US Star Trucking LLC is NOT a BBB Accredited Business.

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