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Business Profile

Home Warranty Plans

American Home Shield

Headquarters

Reviews

This profile includes reviews for American Home Shield's headquarters and its corporate-owned locations. To view all corporate locations, see

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American Home Shield has 5 locations, listed below.

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    Customer Review Ratings

    1.84/5 stars

    Average of 8,508 Customer Reviews

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    Review Details

    • Review fromfrances f

      Date: 08/01/2022

      5 stars
      U guys are terrific. I like the automated way to go cause u dont have to explain to anyone what ur problem is. JU just pick the type of service u need n Home Shield will email them ur name n phone number n the repair people call u to schedule ur time at ur convenience. I love it. All the companies Home Shield uses knowledgeable, professional techs that have taken 1/2 hr to repair/replace n so forth to correct the problem. I just ?? them. Techs are on time, courteous n understanding.??????????
    • Review fromPatrick E

      Date: 08/01/2022

      5 stars
      American Homeshield delivers! Probably the smartest thing Ive ever done as a homeowner was to enlist AHS as my home warranty company!
    • Review fromSharon Seguin V

      Date: 08/01/2022

      5 stars
      He was very professional. He cleaned up everything before he left, and left everything exactly the way he found it. He was friendly and courteous.
    • Review fromJackie F

      Date: 08/01/2022

      3 stars
      At this time I will make it 3 stars so far I've received great service I'm still in the middle of my service they responded very quickly after I placed a claim after this is settled I will adjust this to 5 stars if it continues to go this smoothly.
    • Review fromP L C

      Date: 08/01/2022

      5 stars
      American Home Shield has repaired four items over three years so far. Service is timely. I encourage everyone to have a program.
    • Review fromPaulette Q

      Date: 08/01/2022

      5 stars
      My air conditioner went out in the hottest part of the year. I tested American Home Services late at night and received a response very soon after. They had contacted an a/c repair person and set up an appointment for the next day. The a/c person called first, showed up on time and fixed it wi the in an hour. I am so pleased, and so grateful to American Home Services.***************************
    • Review fromCharles S

      Date: 08/01/2022

      5 stars
      AHS did what they said they would do and they had no hidden charges. I will renew.
    • Review fromRita A

      Date: 08/01/2022

      2 stars
      I reported two issues in my plumbing. They sent a plumber who only *********. The other one, was to remove an old shower faucet and install a new one since the old spitted water everywhere. AHS said the " the plumber said obstructed walk!" ???? The faucet is outside the wall! The plumber just did not want to do the job. You are supposed to have a worry free home and pay a program for that and on top a deductible for what??? To not have the job done. Shameless!!!
    • Review fromCheryl H.

      Date: 08/01/2022

      1 star
      DO NOT USE THIS COMPANY - They are horrible. They will take your money then not offer service, in fact they will deny it then they will have you call *************** to speak to their so call customer **********************. Over ** days without air conditioning in my home in over 100 degree temperature outside everyday. This is after they have sent three different companies seven different time. I have been sick, my electric **** has doubled, I have lost time dealing on the phone with them and have endured emotional stress!! I REPEAT DO NOT USE THIS COMPANY!!! Of the last 40 reviews only 13 five stars and almost all the remaining are one star. No wonder their overall customer rating is ****.
    • Review fromRagu V

      Date: 08/01/2022

      1 star
      Never ever buy the warranty from these guys. They will charge $75 trade call fee and if there is any part need to replace they will overprice the repair and 90% of the parts are not covered by the insurance. I had an AC repair and technician came and inspected and AHS sent me the quote for $3200 dollars. I took the 2nd opinion for the same problem and that guy gave me a quote for $1500( without insurance). I called back AHS and explained the situation... Now they are saying we will give only $340 towards the repair and rest customer has to pay.

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