Reviews

This profile includes reviews for Sedgwick CMS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sedgwick CMS has 24 locations, listed below.

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  Sedgwick CMS

  1100 Ridgeway Loop Rd Ste 200 Memphis, TN 38120-4057

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  CompManagement, a Sedgwick CMS Company

  PO Box 884 Dublin, OH 43017

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  Sedgwick Claims Management

  1800 Bayberry Court # 200 Richmond, VA 23226

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  Sedgwick Claims Management Services, Inc

  3030 N Rocky Point Dr W STE 530 Rocky Point, FL 33607

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  Sedgwick Claims Management Services Inc

  7400 E Orchard Rd Ste 4015 Greenwood Village, CO 80111

Review Details

• Review fromJaniya W

  Date: 11/15/2024

  1 star
  This Business is a rip off, I paid more money for storage coverage than they willing to pay out. My Claim manager ******** ***** Have bad customer service, no Communication skill's, ruled and non responsive. I sent every piece of information she asked over 3weeks ago and she just responding without an solution to my things being damaged while in Storage but basically letting me know they wont pay me for my damaged items. Not only was my things damaged but Storage was full of f**** and Im also missing items. I wouldve settled for a damaged payment but the company only willing to pay $250 of damages and take out a $100 deductible which leaving me $150 I cant replace my TVs with that, I spent more then that washing all my clothes that was vermin on not including the things I had to throw out. Smh this is so unfair to me and my children because I work hard for my things and paid top dollars for everything in my home. I promise am do everything in my power to shut this business down if I dont get a respond nor pay out before my 60 day period end this month

• Review fromMeralyn K

  Date: 11/15/2024

  1 star
  If I could give them a big fat 0 I most certainly would!! This company is horrible! Noone ever returns your calls and they make no attempt to process your claim until the very last day allowable, then they close your claim stating that medical docs have not been received although the doctor's office has faxed them multiple times with proof. You then have to appeal and wait an additional lengthy period of time. Meanwhile you are not getting paid and all of your bills are incurring late fees. Then when they do approve your pay you receive only 2/3 of your normal pay because this company claims that they are allowed to pro-rate your payment, in addition to sending the back pay (that they held up) as an "off- cycle" check which puts you into a much higher tax deduction. All-in-all, this is a crooked, thieving company!

• Review fromLori A

  Date: 11/12/2024

  1 star
  This company is the worst company I've ever dealt with, our claim is over 11 months old, no contact no call backs!, They initially told us that they are not an insurance company but that we had to get a quote from a contractor to do the work, we hired a guy for that, he came in, inspected and quoted, we sent to Sedgwick, then Sedgwick said well, now we're going to send someone to quote, they did and the contractor agreed with all that we were claiming, We were told that they want way too much money, now we just don't hear from them anymore, We email and call almost on a daily basis and nothing. Meanwhile we could be living amongst mold damaging our health, yet no one cares. We will never use ********** ever again! And we can't do anything about it but write this note? And seeing how many bad reviews there are, they should be shut down!Sedgwich CMS is thee most horrific company EVER!

• Review fromJulie B

  Date: 10/29/2024

  1 star
  I wish i could leave no stars. This company has horrible employees that do not respond. They also do not understand what they tell people. Hopefully the is company shuts down.

• Review fromLaronda W

  Date: 10/29/2024

  1 star
  I don't know who this company is but I'm about to file a complaint with several entities on this company. They are used by ***************** for short-term disability. I have been dealing with them for the last 5 months trying to get them to repay my FMLA and my short-term disability. After they had messed up their representatives put reports and case information and wrong cases and reports. this has been a nightmare and then I get this off bill from ******** stating that I have to pay back $142 and I am not a New York citizen. I'm in a different state, there's something really off and wrong about this company and they should really be

• Review fromRick E

  Date: 10/25/2024

  1 star
  If their computers could talk to others They may be more productive And professional If they had the skills to do their jobs correctly and be willing to do their skills to their fullest More people would have a better understanding

• Review fromTim P

  Date: 10/15/2024

  1 star
  Absolutely the worst company I've ever dealt with. Every phone number in my state is not in service or disconnected and the wait time to file a complaint with my workers comp claims adjuster was upwards of half an hour. NEVER use this company's services. I've called my adjuster 9 times over the last month and I'm sent to voicemail every time. I've left messages politely asking to be called back along with clearly stating my number and my phone has been silent since I filed the claim. If I could give this company less that 1 star it wouldn't be enough. I have spent the last 3 hours calling any number related to Sedgwick I can find and every number has been a dead end. Absolutely atrocious customer service as well given that they hung up on me after their phone rang once. There is no one to contact and they clearly dont give a s*** about their clients.

• Review fromRita W

  Date: 10/08/2024

  1 star
  Contacted me to investigate a Shipt shoppers fake complaint that I damaged the door, but wasnt going to actually do any investigation at all; they wanted my information and assumed I had damaged a garage door. I would 100% remember if I had been in an accident, plus there is zero damage to my vehicle. Complete sheisters.

• Review fromjames s

  Date: 08/27/2024

  1 star
  Awful is such an understatement. When I have to bill other MCOs, they simply pay within 3 weeks. With Sedgwick, it takes a month or two to find out that they are fabricating a reason NOT to pay, if they indeed respond at all. This can go on for a year of making up new nonsense every time, then they try not to pay since it's been a year. 100% of the time, there are problems. Even if they pay, they only partially pay or act like the same date is listed for each billing date- when they don't even look a little alike. The hope is that you won't notice or bother to resend the bills. Complaining to *** won't help, either. They are simply allowed to behave this way with impunity. It's literally criminal.

• Review fromChris F

  Date: 08/16/2024

  1 star
  Do not ever work for this company. They have inexperienced ppl on place trying to tell a seasoned adjuster how to do a claim.. for example, the policy lang is the same lang with other carriers for some reason Sedgwick ppl doesnt comprehend that.. **** poor leadership.. a very unethical company. You cant follow policy lang thats against law.