Reviews

This profile includes reviews for Sedgwick CMS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sedgwick CMS has 24 locations, listed below.

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  Sedgwick CMS

  1100 Ridgeway Loop Rd Ste 200 Memphis, TN 38120-4057

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  Sedgwick CMS

  PO Box 105166 Atlanta, GA 30348

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  Sedgwick Charlotte

  5260 Parkway Plaza Blvd STE 101 Charlotte, NC 28217

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  Sedgwick Claims Management Services, Inc.

  750 State Highway 121 Byp Ste 190 Lewisville, TX 75067

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  Sedgwick Claims Management Services Inc

  7400 E Orchard Rd Ste 4015 Greenwood Village, CO 80111

Review Details

• Review fromDee D

  Date: 01/03/2024

  1 star
  Our Public Storage unit got broken into and we were victims of theft. They put a new lock on it until we showed up. The employee had to open our unit for us and immediately noticed that our unit was rummaged through as boxes have fallen and cut open. Tons of other items were missing, as well. We pay for insurance so we were advised to contact the police and contact the insurance company - Orange Door who is Sedgwick Insurance. We provided Sedgwick with all the necessary documents including the police report. *************************** was our representative. After submitting all of our paperwork, I was contacted by ******* who notified me that she is denying my claim because whoever she spoke to at Public Storage is saying that there was no evidence of a broken lock other than our lock was missing yet we have the one employee who is the one who immediately advised us to contact the police because he immediately knew our unit was broken into. He said this happens all the time and unfortunately there are no cameras! He was a witness yet instead of speaking with him, Sedgwick is denying our claim. What is the point of paying for protection covereage of our belongings if you're not going to cover us when we fall victims to theft? This company is a joke and a scam!

• Review fromSarah P

  Date: 12/12/2023

  1 star
  My husband went on leave over a month ago and still has not received his payment. They also put them on leave twice when they werent supposed to he was locked out of this system and was not unable to clock into his job.

• Review fromRichie W

  Date: 12/03/2023

  1 star
  No communication. They deny a claim without even notifying you.

• Review fromTracy P

  Date: 11/30/2023

  1 star
  They're horrible! They refuse to sign a different adjuster. Every employee says the same thing. No phone call no email. No star!!

• Review fromFelicia H

  Date: 11/29/2023

  1 star
  They never answer the phone you can never get in touch with anyone, everyone phones goes straight to voice-mail. Lowes should be ashamed to continue to use this company for any claims. I am going to file a report with them as well.

• Review fromEden C

  Date: 11/28/2023

  1 star
  Garbage the claims agent is rude, arrogant, patronizing, drunk with power. Narcissistic suffers from delusions of grandeur & doesn't reply to any emails/messages. Always unnecessary delays pertaining to medical ******************** is very vindictive. I've tried filing a complaint against him however sedgwick has set it up to where. You can't speak to a real person let alone a supervisor or even send complaint through email or messages. Tbh I feel the claim agent has a personal gripe against me because I won't cater to his ego. I'm going to hire a lawyer & have him/her document all the unnecessary delays & lack of communications!

• Review fromJoe B

  Date: 11/28/2023

  1 star
  This company should be shut down. The turnover rate for their so called " claimant examiners " is unreal. They claim to want to help you, but just delay, stall and deny all help, claims, and medical bills. I would rather take the ******* *** *** up my rear end, then have to even listen to the phone ring while trying to call someone from this company. The absolute worse company in the world.

• Review fromKari M

  Date: 11/19/2023

  1 star
  Should be negative stars. This is by far the worst company my employer has use. Case worker doesn't listen and is hateful!!! None of the workers are on the same page and the app they want us to use is never up to date. Could definitely step up their game! Hopefully my employer changes companies soon!!!

• Review fromShannon C

  Date: 11/14/2023

  1 star
  This company victimizes all who are unfortunate enough to need to file a claim. It's astounding how many hoops a claimant has to jump through just to complete the filing of their claim, and then the excuses, delays, and runaround once all items are completed are borderline criminal. All the execs should be ashamed of themselves.

• Review fromChad F

  Date: 10/30/2023

  1 star
  The most ridiculous customer service I have ever dealt with. They are rude and wont take responsibility for what they owe.