Reviews

This profile includes reviews for Sedgwick CMS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sedgwick CMS has 24 locations, listed below.

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  Sedgwick CMS

  1100 Ridgeway Loop Rd Ste 200 Memphis, TN 38120-4057

• 

  Sedgwick Claims Management Services, Inc.

  3 Executive Park Dr Bedford, NH 03110

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  Sedgwick Claims Management Services

  PO Box 37726 Philadelphia, PA 19101

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  Sedgwick Claims Management Services, Inc

  3030 N Rocky Point Dr W STE 530 Rocky Point, FL 33607

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  Sedgwick CMS

  111 West Port Plz Ste 900 Saint Louis, MO 63146

Review Details

• Review fromTara L

  Date: 05/08/2023

  1 star
  This company is the WORST. I am a Cancer/heart/Diabetes patient. My PCP was awaiting my records before we came up with a date to take me out of work due to high blood sugar and effects of Cancer treatment, plus fluid build up from heart failure. MY PCP wanted all of this treated and controlled and then I would be able to go back to work. I had the paperwork done before my first absence. They stated they would look at the paperwork on my first day out and then make a decision. WHAT...ok..I waited for them to tell me they needed updated notes after my claim...WHAT...the notes were written for this claim that a rep said couldn't be reviewed until my first day out. Now Sedgwick is stating something different. My next step will be contacting the **** All I want is what comes out of my check for STD. Oh and I hope the people have a house for me to stay in since I depended on them to approve this claim so I won't be homeless and sick.

• Review fromA. F.

  Date: 04/26/2023

  1 star
  Fraudulent claims were sent by Sedgwick to ************* Services and when I attempt to get to the bottom of these claims I was hung up on. I rented a car in ** and returned it in August but somehow was involved in an accident in NM in December. All the while, never was I contacted about a claim. Not until after I called Budget was I given a phone number to this company with a claim number. After finally getting through after being on hold for an hour, I was told that if Viking has been involved, they cannot help me and WAS HUNG UP ON. I will not be a part of insurance fraud for over $1,000 in damages that I DID NOT CAUSE ZERO RATING, no one should deal with Budget or **** as you will ultimately have to deal with this company.

• Review fromSusan W

  Date: 04/20/2023

  1 star
  Absolutely HORRIBLE company. Dealing with them is not easy. **********, why do you use them?????NO STARS,but was forced to do one.

• Review fromLaur R

  Date: 04/16/2023

  1 star
  This is an absolutely awful company. It was a nightmare dealing with them. My previous employer, of years, I am convinced now, only went with them because they deny EVERY SINGLE CLAIM without reason. I would give them zero stars if I could, this company is getting away with running a criminal corporation in my (and many others') opinion.

• Review fromJoseph F

  Date: 04/11/2023

  1 star
  Terrible service. Have left multiple messages with my "examiner" and haven't heard back in over a month.

• Review fromMaggie C

  Date: 04/06/2023

  1 star
  I hurt my back on July 8 2021, so yes almost two years now. I have done everything this company has asked and I'm still fighting to get the medical treatment I require to get better, it took them.6 months just to approve a Nero surgery appointment,.and now due to lack of proper treatment my injury has got worse. More nerve damage, reflexes are worse ect: and the pay me my TDI payments when they want to . Worse comp company ever

• Review fromAmanda L

  Date: 03/21/2023

  1 star
  Horrible customer service and rude employees. Call and dont leave a message and when I return the call my account hasnt been notated as to why they called or even that I had called. Overall horrible experience.

• Review fromTheresa B

  Date: 03/15/2023

  1 star
  I was contacted by ********************* on September 15, 2022 where she left me a voicemail concerning a injury that occurred in August . I have been calling her number every week since September and leaving voicemails and I never received a return call , this is very unprofessional and terrifying as a consumer knowing this corporation is not here to help . I also have been leaving messages on her Supervisors phone every week also and I still have not received a return phone call .

• Review fromTim S

  Date: 03/11/2023

  1 star
  If you have to go through them go through your state. Did everything I was suppose to and my doctor sent in multiple notes / documents and they still will deny because of their hoops they make you jump through. If I could give 0 stars that's the fair value of this cut rate 3rd party company.

• Review fromJon E

  Date: 03/10/2023

  1 star
  Seems like these people cannot communicate and make a lot of mistakes when handling claims. When the mistakes are called out, they start to point blame on others. Take a look at the complaints. Every response implies that theyre not responsible. Sounds like a scammy company that employers are taking advantage of. I suggest getting in contact with your states AG and filing a complaint rather. More complaints will trigger an investigation and legal response which this company is due for.