We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Extended Warranty Contract Service Companies

N.E.W. Customer Service Companies, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for N.E.W. Customer Service Companies, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

N.E.W. Customer Service Companies, LLC has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2.81

    Average of 315 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Albert T.

      Date: 08/29/2022

      Albert T.

      Date: 08/29/2022

      My experience with Asurion was quick and smooth. I filed a claim because one of my protected TV's was acting up. It took less than 15 minutes to file the claim, take pictures of my current TV and get my claim approved so that I could choose my replacement. My 3 choices of replacement TV's were all bigger and better options than what I had. Replacement arrived in the 5-7 day window as promised. I have never been so glad to have purchased this protection plan through ******* to cover all of my electronics.

      N.E.W. Customer Service Companies, LLC

      Date: 08/31/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Laura

      Date: 08/29/2022

      Laura

      Date: 08/29/2022

      It's definitely worth the money to purchase warranty insurance for the products ******* may offer. Stuff happens and it's nice to know they have you covered when necessary!

      N.E.W. Customer Service Companies, LLC

      Date: 08/31/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Rebecca M.

      Date: 08/29/2022

      Rebecca M.

      Date: 08/29/2022

      I needed service on my dishwasher twice in 5 years. Both times I was impressed with the friendly staff, quick service, and awesome technician.
      I rarely take the warranty service because I have heard bad reports about follow through from other companies. My experience with Asurion has been GREAT!!!!!!

      N.E.W. Customer Service Companies, LLC

      Date: 08/31/2022

      Thank you for sharing your positive experience. Our goal is to maintain a high level of customer satisfaction and we appreciate when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Coop Daddy

      Date: 08/24/2022

      Coop Daddy

      Date: 08/24/2022

      Very easy process they replaced my bat with no hassle I'm very appreciative

      N.E.W. Customer Service Companies, LLC

      Date: 08/25/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Tara E.

      Date: 08/24/2022

      Tara E.

      Date: 08/24/2022

      Definitely recommend! Easy, fast, satisfying. Replaced a broken fishing rod and I was able to replace it by going down the road and picking out a new one in minutes! Great service

      N.E.W. Customer Service Companies, LLC

      Date: 08/24/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Samra S

      Date: 08/24/2022

      Samra S

      Date: 08/24/2022

      Super easy experience! I filed my claim and received my replacement ***** Watch the next day!

      N.E.W. Customer Service Companies, LLC

      Date: 08/24/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Kat M.

      Date: 08/24/2022

      Kat M.

      Date: 08/24/2022

      The technician came and professionally and promptly fixed my dryer door latch. It was an easy process. I just wish buying appliance insurance was cheaper because I'm not sure it was worth it. The job would have probably been done cheaper, unless it was something greater than a door latch.

      N.E.W. Customer Service Companies, LLC

      Date: 08/24/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Chris G.

      Date: 08/23/2022

      When shopping at ****** and as an avid saltwater angler, I always purchase the warranty. It is one program that REALLY works. Thanks guys and keep up your customer commitment.

    • Terry W.

      Date: 08/22/2022

      Terry W.

      Date: 08/22/2022

      It's never a good time when you have to replace a expensive TV or device but with the PPP IT WAS VERY EASY AND INEXPENSIVE to replace my tv

      N.E.W. Customer Service Companies, LLC

      Date: 08/23/2022

      Thank you for your compliment. At Asurion, our goal is to maintain a high level of customer satisfaction. It is great when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    • Sallie

      Date: 08/22/2022

      Sallie

      Date: 08/22/2022

      My experience with Aurion was excellent. The person who answered the phone walked me through the process of examining my washing machine by way of my phone. She was able to communicate appropriate information to the technician. He was able to diagnose in advance what he thought the issue was and order necessary parts in advance. He was very knowledgable and gave us suggestions on how to run our washing machine more efficiently and avoid future repair needs.

      N.E.W. Customer Service Companies, LLC

      Date: 08/23/2022

      Thank you for sharing your positive experience. Our goal is to maintain a high level of customer satisfaction and we appreciate when customers like you take the time to let us know we are reaching those goals. We appreciate your comments.

    N.E.W. Customer Service Companies, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.