Reviews
This profile includes reviews for Safe Step Walk-In Tub's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 431 Customer Reviews
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Review fromJudi G
Date: 07/07/2025
5 starsJudi G
Date: 07/07/2025
***** is super knowledgeable and extremely polite and nice. Love his work!
Safe Step Walk-In Tub
Date: 07/09/2025
Thank you! We're glad to hear that ***** made a positive impact. Your support means a lot to us!Review fromSusan
Date: 07/03/2025
5 starsSusan
Date: 07/03/2025
******* was very thorough. She answered all of our questions. We look forward to our new step in tub.Safe Step Walk-In Tub
Date: 07/08/2025
Thank you for the kind words! We're so glad to hear you had a positive experience with ******* and felt comfortable throughout the presentation. We're just as excited as you are for your new walk-in tub to be installed! We hope it brings you the comfort you deserve.Review fromWalk-in shower
Date: 07/03/2025
5 starsWalk-in shower
Date: 07/03/2025
High quality products! Friendly staff and very thorough knowledge on productsSafe Step Walk-In Tub
Date: 07/08/2025
Thank you for taking the time to share your experience with us. We're happy to hear our team provided you with excellent service and provided you with helpful information. Thank you for choosing Safe Step!Review fromCarolyn V
Date: 07/02/2025
5 starsCarolyn V
Date: 07/02/2025
***** was great. Very knowledgeable! I love my tub again. He went over and above checking all functions!Safe Step Walk-In Tub
Date: 07/08/2025
Thank you for the wonderful feedback! We're delighted to hear that you received prompt service and that ***** provided such a great experience. Thank you for choosing Safe Step!Review fromLouise M.
Date: 07/01/2025
5 starsLouise M.
Date: 07/01/2025
Excellent and professional. ******* is very knowledgeable and explained things to our understanding.Safe Step Walk-In Tub
Date: 07/08/2025
Thank you for taking the time to share your experience with us. We're happy to hear ******* provided you with excellent service and provided you with helpful information. Thank you for choosing Safe Step!Review fromJohn N.
Date: 07/01/2025
5 starsJohn N.
Date: 07/01/2025
Wonderful presentation. Very knowledgeable and professional. Very personable and trustworthy. Couldn't have asked for a better person to show us your product.Safe Step Walk-In Tub
Date: 07/03/2025
Thank you for the kind words! We're so glad to hear you had a positive experience and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. Thank you for choosing Safe Step!Review fromThomas
Date: 07/01/2025
5 starsThomas
Date: 07/01/2025
As a business owner, and having work with many salesman, I am quite impressed with ******** *****.Safe Step Walk-In Tub
Date: 07/03/2025
Thank you for taking the time to share your review. We're thrilled to hear about your positive sales experience with our team. Our dedicated team works hard to provide informative, courteous, and efficient service to ensure the best customer experience. Thanks again for choosing Safe Step!Review fromJosephine D
Date: 07/01/2025
5 starsJosephine D
Date: 07/01/2025
***** was wonderful He showed me how to work the tub e was so helpful thank you so much.Safe Step Walk-In Tub
Date: 07/03/2025
Thank you for the wonderful feedback! We're delighted to hear that you received prompt service and that your technician provided such a great experience. Thank you for choosing Safe Step!Review fromDr. W.
Date: 06/30/2025
5 starsDr. W.
Date: 06/30/2025
Our family met with the SafeStep tub representative *****. He was very knowledgeable about the product, its safety features, and the overall functioning of the various tub choices. Additionally, ***** explained the physicality of the process (removal, installation, clean up) as well as potential options (higher waterproof tub wall) for the SafeStep tub products. We would recommend dealing with the SafeStep business should future needs arise. Thanks, *****!
The ****** FamilySafe Step Walk-In Tub
Date: 07/03/2025
We appreciate your review! We're delighted to learn that you enjoyed your experience from start to finish, and we sincerely hope that your new Safe Step Walk-In Tub brings you joy for many years to come. Please don't hesitate to reach out in the future! Thanks once again!Review fromKaylin & James W
Date: 06/27/2025
5 starsKaylin & James W
Date: 06/27/2025
My Wife and I wish to take a moment to express our sincere gratitude to the installers ** and *****, the electricians ***** and his son, **** the project manager, **** in scheduling, ***** our sales representative, and the Safestep customer service team for the outstanding work performed during the installation of our Safestep Walk-in Bathtub. Your unwavering commitment to excellence is evident, and it is clear that your team went above and beyond to ensure that every aspect of the installation was executed flawlessly. My wife and I are immensely grateful for the seamless experience provided, particularly notable for the minimal utility service interruption throughout the process. Your dedication and professionalism have significantly impacted our satisfaction, and we genuinely appreciate all of your efforts.
We look forward to spending many relaxing hours in our walk-in tub. Thank you once again for your exceptional product. Based on our experience, we highly recommend Safestep bathroom walk-in whirlpool tubs.Safe Step Walk-In Tub
Date: 07/01/2025
Thank you so much for sharing such a thoughtful and heartfelt message. We’re thrilled to hear that every member of the Safe Step team made your experience so smooth and positive. It means a great deal to know that their professionalism and dedication left such a strong impression. We’re honored to have earned your trust and recommendation, and we hope you and your wife enjoy many peaceful, relaxing moments in your new walk-in tub!
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