Reviews
This profile includes reviews for Safe Step Walk-In Tub's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 431 Customer Reviews
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Review fromBernice H
Date: 06/27/2025
5 starsBernice H
Date: 06/27/2025
I want to say ***** from Safe step was awesome. He was on time and so professional. He gave me great instructions on how to use my awesome tub. I highly recommend Danny and Safe step to everyone. Top notch service.
Safe Step Walk-In Tub
Date: 06/30/2025
Thank you! We're so glad to hear that your repair experience was prompt and professional. It’s great that our technician provided helpful tips to keep your Safe Step tub in top shape! We truly appreciate your kind words and will be sure to share your feedback with our team.Review fromHugh O.
Date: 06/26/2025
5 starsHugh O.
Date: 06/26/2025
I have met a representative (***** *******) who is a great sales person. He’s very customers service type of a person. He tells you everything there is about the equipment and how it will help me and how it will make me feel better. I’m a gentleman that is 79 years old and I have a jet tub that I use every day and now it’s starting to leak at the bottom so I need a replacement tub. He has shown me the best I can ever ever think about getting that will last me as long as the Lord keeps me on this earth!Safe Step Walk-In Tub
Date: 06/27/2025
Thank you for the kind words! We're so glad to hear you had a positive experience with ***** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in tub to be installed! We hope it brings you the comfort you deserve.Review fromLiz C.
Date: 06/26/2025
5 starsLiz C.
Date: 06/26/2025
Our representative from safe step was very informative and patient either the time it took. He was very polite and understanding and answered all questions I hadSafe Step Walk-In Tub
Date: 06/27/2025
Thank you for the kind words! We're so glad to hear you had a positive experience with our team and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered.Review fromMaris V.
Date: 06/26/2025
5 starsMaris V.
Date: 06/26/2025
Our sales rep is a good guy. We are happy to order our tub. We tried other companies but Safe Step was the best and we went with them!Safe Step Walk-In Tub
Date: 06/27/2025
Thank you for the kind words! We're so glad to hear you had a positive experience with our team and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in tub to be installed! We hope it brings you the comfort you deserve!Review fromCandace B
Date: 06/25/2025
5 starsCandace B
Date: 06/25/2025
****, from Safe Step was very gracious and informative. We definitely recommend there walk in tub and all of the amazing safety features and medical solutions they provide. It is definitely worth it.Safe Step Walk-In Tub
Date: 06/27/2025
Thank you for your wonderful feedback! We're delighted to hear that you received prompt service and that **** provided such a great experience. Our goal is to ensure that every customer feels supported and confident in using their Safe Step tub. We appreciate your recommendation and are always here if you need anything in the future. Enjoy your tub!Review fromLinda M
Date: 06/24/2025
5 starsLinda M
Date: 06/24/2025
Thank you for sending out ***** he was a great help showing me how to clean my tub.Safe Step Walk-In Tub
Date: 06/27/2025
Thank you! We're so glad to hear that your repair experience was smooth and efficient. It’s great that our technician provided helpful tips to keep your Safe Step tub in top shape! We truly appreciate your kind words and will be sure to share your feedback with our team.Review fromAndrew C
Date: 06/24/2025
5 starsSafe Step Walk-In Tub
Date: 06/27/2025
Thank you for the great feedback! We appreciate your support!Review fromKelly P
Date: 06/23/2025
5 starsKelly P
Date: 06/23/2025
***** came to provide warranty service on my tub. He did a great job and was super friendly! Thrilled with ******* work!Safe Step Walk-In Tub
Date: 06/27/2025
Thank you for taking the time to share your experience with us. We're delighted to hear you had a positive and prompt service experience with *****. Thank you for choosing Safe Step!Review fromRebecca
Date: 06/23/2025
5 starsRebecca
Date: 06/23/2025
**** ******** is very good . He explained the features and price points thoroughly and I could see the value in this product. I am very excited to enjoying my tub.Safe Step Walk-In Tub
Date: 06/27/2025
Thank you for the kind words! We're so glad to hear you had a positive experience with **** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in tub to be installed! We hope it brings you the comfort you deserve.Review fromLinda M
Date: 06/20/2025
5 starsLinda M
Date: 06/20/2025
***** from Safe Step is the greatest. He told me more about my tub than any of the installers. I came and cleaned and repaired my tub in record time. He was fast, efficient, friendly, and knowledgeable. If you need repairs request *****Safe Step Walk-In Tub
Date: 06/27/2025
We're thrilled to hear you're satisfied with our services. Our dedicated team works hard to provide informative, courteous, and efficient service to ensure the best customer experience. Thank you for choosing Safe Step!
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