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Business Profile

Walk-In Tubs

Safe Step Walk-In Tub

Headquarters

Reviews

This profile includes reviews for Safe Step Walk-In Tub's headquarters and its corporate-owned locations. To view all corporate locations, see

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Safe Step Walk-In Tub has 4 locations, listed below.

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    Customer Review Ratings

    4.42/5 stars

    Average of 430 Customer Reviews

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    Review Details

    • Review fromBobbie S.

      Date: 06/19/2025

      5 stars

      Bobbie S.

      Date: 06/19/2025

      very nice showers and presintation was presnted well and very nice information

      Safe Step Walk-In Tub

      Date: 06/27/2025

      Thank you for the great feedback! We appreciate your support!
    • Review fromDeborah G.

      Date: 06/19/2025

      5 stars

      Deborah G.

      Date: 06/19/2025

      He was up front and honest with me and didn't hide the truth about anything it's a really good job of presenting your products

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with our team and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered.
    • Review fromjames .

      Date: 06/18/2025

      5 stars

      james .

      Date: 06/18/2025

      Looking foward to my new walk in tub it souds perfect for all my medical problems , such as my arthius , knee replacement, hip replacement , **** did a great presintation

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with **** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in tub to be installed! We hope it brings you the comfort you deserve.
    • Review fromFred L.

      Date: 06/17/2025

      5 stars

      Fred L.

      Date: 06/17/2025

      Great product, great representative. All questions were answered completely. ******** projects all aspects of the product as the safest. (From my view that's correct).

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with ******** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered.
    • Review fromDebbie M.

      Date: 06/17/2025

      5 stars

      Debbie M.

      Date: 06/17/2025

      I think it is a great deal but a little more than my mom was wanting to pay. She is 84

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you so much for taking the time to share your opinions; they mean a lot to us. We are delighted to hear that you think our products are a great investment. However, we are sorry to learn about your mother's concern with the price. If you have any further questions, please reach out to our team. We’re standing by and ready to help!
    • Review fromMarshall H

      Date: 06/17/2025

      5 stars

      Marshall H

      Date: 06/17/2025

      My salesmen **** * came out and explained everything for me fast and easy and treated me with much dignity and respect. Thank you and I can’t wait for my walk in tub!

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with **** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered. We're just as excited as you are for your new walk-in tub to be installed! We hope it brings you the comfort you deserve.
    • Review fromRichard. W.

      Date: 06/17/2025

      5 stars

      Richard. W.

      Date: 06/17/2025

      We are hoping that it will be a great product. ***** explain so many things to us. We are still absorbing it. She was very helpful and very knowledgeable which is great.

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you for the kind words! We're so glad to hear you had a positive experience with ***** and felt comfortable throughout the presentation. Providing helpful, pressure-free information is exactly what we aim for, and it's wonderful to know our team delivered.
    • Review fromAracely M

      Date: 06/16/2025

      5 stars

      Aracely M

      Date: 06/16/2025

      Thank you for sending ****** to service my tub I learn so much of how to take care of my tub

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you! We're so glad to hear that your repair experience was smooth and efficient. It’s great that our technician provided helpful tips to keep your Safe Step tub in top shape! We truly appreciate your kind words and will be sure to share your feedback with our team.
    • Review fromJon R

      Date: 06/16/2025

      5 stars

      Jon R

      Date: 06/16/2025

      ***** was wonderful he did an excellent job on my tub

      Safe Step Walk-In Tub

      Date: 06/23/2025

      We're thrilled to hear this! We appreciate your support!
    • Review fromHamilton S

      Date: 06/13/2025

      5 stars

      Hamilton S

      Date: 06/13/2025

      Very good service; overall very satisfied! ***** checked everything before he completed the visit to make sure the tub worked properly.

      Safe Step Walk-In Tub

      Date: 06/23/2025

      Thank you for the wonderful feedback! We're delighted to hear that you received prompt service and that ***** provided such a great experience. Thank you for choosing Safe Step!

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