Complaints

This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Linebarger Goggan Blair & Sampson, LLP has 41 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Linebarger Goggan Blair & Sampson, LLP

  2700 Via Fortuna Ste 500 Austin, TX 78746-7998

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  2805 N Navarro St Ste 700 Victoria, TX 77901-3952

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  711 Navarro St Ste 300 San Antonio, TX 78205-1749

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  1316 South John Redditt Lufkin, TX 75904

  
• 

  Linebarger Goggan Blair & Sampson, LLP

  412 N Washington Ave Ste 1 Livingston, TX 77351-2838

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/03/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  **** sent me a letter claiming I owe $113.25 for a unpaid toll on I-66. However, I use an EZ Pass and have never received any letters in the mail stating I have an unpaid toll. The letter says "SECOND NOTICE" but I have never received the first notice. This company is a total ****! When you go online to attempt to pay, they don't give you any additional info. Tried calling and nobody answers. ****!

  

  Business Response

  Date: 12/09/2024

  I am responding to the consumer complaint filed with your office by ***** ****.  Mr. ***** complaint regards an account for tolls and fees paid to our client, the I-66 ************************* (I-66).
  On September 17, 2023, I-66 recorded a toll violation by a vehicle with District of Columbia license plate ******, registered to ***** ****.  I-66 mailed multiple notices for the violations, resulting in the amount of $113.25,including the amount of the toll incurred, and accumulated fees and penalties.The notices were mailed to the address I-66 received from the ************************************* (DMV): **************************************************  Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
  When no response was received to the I-66 notices, the account was referred to the Firm for collection. The Firm mailed a notice, in the amount of $113.25, on January 16, 2024, and a second notice was sent in the same amount on March ******. A probable new address of ***************************************** *************************************************** was located on April 17, 2024. The last notice was mailed on November 19, 2024, in the amount of $113.25. No response was received directly by the Firm.
  Upon receipt of this complaint, we reviewed the account with our client. I-66 has confirmed that the amount owed of $113.25 is valid.Upon review, the Mr. **** did not have the EZPass transponder in the vehicle, and the license plate was not associated with the EZPass at the time of the violation, which is the reason for the toll violation notice. Mr. **** was contacted by I-66 on November 11, 2024, advising him of the outstanding balance. I-66 has provided an invoice and image for review.  The balance of $113.25 remains due and owing.
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 12/09/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ***** ****

• Initial Complaint

  Date:12/03/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was informed by the ****** that it was necessary to contact LGBS in order to appeal a toll violation. ****** indicated that their system experienced difficulties billing me for the toll in *********** a result, the toll violation was subsequently assigned to LGBS. I contacted this company in an attempt to settle the violation. Specifically, I sought to pay the original toll amount but requested that the additional administrative fees be waived or removed from my account balance.After a wait of at least *********************************************************************************************************** resolving this issue. When presented with evidence of my EZ Pass account history during the relevant time period (i.e., that the toll should have been billed directly through my existing PA EZ Pass account), she expressed *************** wasn't until I mentioned ******'s prior instruction for me to contact LGBS and appeal due to the error in billing, did this representative inform me of a specific procedure: submitting an appeal via fax or mail, accompanied by documentation verifying my EZPass information. Notably, electronic submission (e.g., email) was not presented as an option.This entire ordeal stems from a toll violation amounting to $4, which LGBS seeks to collect in excess of $90 due to the imposition of various administrative fees. I believe this excessive fee is absurd and unjustified given I have and still maintain an active EZ Pass account that should have been billed, and should never even have been a violation to begin with.I am attaching my EZPass account report which clearly indicates my vehicle was registered in the system and my account was active during the time this alleged "violation" occurred.

  

  Business Response

  Date: 12/11/2024

  I am responding to consumer complaint filed with your office by ****** *********. Mr. ********** complaint regards an account for unpaid tolls and fees owed to our client, the ************************************* (******).
  
  Upon receipt of this complaint, we reviewed the account with ******. Per DelDOT, Colton ********** debt is voided, as ****** is unable to access the archived images for this violation.  As such, ****** has recalled this account from our office. There is no further amount due by ****** *********. It should be noted that the fees assessed by ****** on toll violations are set by statute. 
  
  As for Mr. ********** claims that the *** he spoke with was hostile or unwilling to assist, we reviewed the interaction between him and our ***.  The *** followed procedure and was completely professional.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 12/11/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********. I have also called the business to verify the account associated with me was cancelled as stated in the reply. I find that this resolution is satisfactory to me.
  
  Regards,
  
  ****** *********

• Initial Complaint

  Date:11/20/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To Whom It May Concern at the Better Business Bureau,I am filing a formal complaint against Linebarger, Goggan, Blair, and Sampson, LLP, regarding an erroneous debt collection notice they recently sent to me.The firm claims I owe $59.80 for a fine from 2022, yet I have confirmed through multiple reliable sources that this claim is entirely baseless:I visited the ********************* in person, where it was confirmed that I have no outstanding fines.I verified this information on the Miami-Dade County website, which also reflects no pending charges.Additionally, I surrendered the vehicle tag in question over a year ago. I was advised by the tax collectors office that surrendering a tag would not have been possible had there been any unpaid fines or fees associated with it.Despite these facts, the firm sent me a threatening letter claiming they will impound a vehicle I no longer own or prevent the registration of a tag I do not even have. When I attempted to address this issue with their customer service department, I was met with hostility. The representative I spoke with yelled at me, interrupted me, and refused to listen to my concerns.This law firm has a pattern of behavior that suggests either negligence or malicious intent. I have found numerous complaints from others claiming the firm engages in similar practices, sending inaccurate and fraudulent collection notices.I believe this is a systemic issue, and I am seeking your assistance in investigating and addressing their practices. Specifically, I request that Linebarger, Goggan, Blair, and Sampson, LLP:Cease and desist all collection efforts related to this matter.Provide written confirmation that this account has been closed and marked as an error.This type of behavior is unacceptable and causes unnecessary stress and inconvenience to individuals. I trust the BBB will take appropriate steps to hold this firm accountable and protect others from similar experiences.V.A.

  

  Business Response

  Date: 11/25/2024

  Response and additional documents attached.

  Customer Answer

  Date: 11/25/2024

  Complaint: ********
  
  Dear Mr. ****************** you for your response to BBB Complaint #********. I would like to address a few points directly.
  It is clear that this issue reflects a systematic problem, as I am not the only individual who has encountered difficulties with your firm. I chose to trust an official authority over a law firm that has developed a reputation for predatory practices. The repeated grievances against your organization suggest a broader pattern of questionable behavior, which aligns with my own experience.
  Furthermore, your explanation does little to address the core concerns raised, particularly the basis for the citation and the confrontational manner of your firm's representatives. I intend to challenge the validity of this claim through the proper channels and will escalate my concerns as necessary.
  Sincerely,
  
  Regards,
  
  ******** *******

  

  Business Response

  Date: 12/04/2024

  Response is attached.

  Customer Answer

  Date: 12/05/2024

  Complaint: 22579675
  
  Mr. ********,
  Please submit the recording of the referenced phone conversation directly to the BBB. This step is essential to determine whether I, individually or collectively, should proceed to trial.

  
  Respectfully,
  
  ******** *******

• Initial Complaint

  Date:11/19/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 03/19/2023 *****************, ******* issued a parking violation to license plate #****** for $57.20. On 11/7/2024 the Miami Dade Clerk of the Court asked the law firm of Linebarger, Goggan, Blair and Sampson, LLP to collect the delinquent parking citation. I was told this was a white Mercury registered to **** also received the parking citation last April and immediately went to ****************************************. They took it from me stating it was a scam and they threw it away.I was not in ***************** on ********** (my birthday is 03/19 so I know where I was). I have NEVER owned, rented a white mercury. When searching for this license plate (public record) it reveals 2006 Karavan trailer which I have NEVER owned. (See enclosed photos of search, letter from attorney).I would appreciate if the original citation #******** for $57.20 be removed and the legal collection firm stop sending letters for collection of $57.20.I repeat I was not in ***************** on that date or any other date. I have NEVER owned a white Mercury or a Karavan trailer and have NEVER had a license plate of ******** would appreciate if the BBB can help resolve this with this collection/attorney.Thank you very much.

  

  Business Response

  Date: 11/25/2024

  Mr. ******************** behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to complaint number ******** issued by the BBB in regards to our firms collection efforts on behalf of the Clerk of the Circuit Court & Comptroller, ***************** (Clerk) for Parking Citation No. ********.
  
  We have removed your name and information from being associated with this parking citation. You should not receive any more correspondence from the Firm regarding this citation.   
  
  I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.
  
  Best Regards,
  
  ***** A. ********
  Partner
  
  
  
  cc:
  file
  bbb
  

  Customer Answer

  Date: 11/25/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  *** *********

• Initial Complaint

  Date:11/18/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  i received a letter Nov ******* stating I owed $80.60 for unpaid parking fines from the ***************** of *******. The tag # shown is correct but said vehicle has never been to *****************. I did call the 866 number but...no help, as I figured.The whole letter is fraudulent.

  

  Business Response

  Date: 11/25/2024

  Mr. ***************** behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to complaint number ******** issued by the BBB in regards to our firms collection efforts on behalf of the Clerk of the Circuit Court & Comptroller, ***************** (Clerk) for Parking Citation No. ********.
  
  We have removed your name and information from being associated with this parking citation. You should not receive any more correspondence from the Firm regarding this citation.  
  
  I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.
  
  Best Regards,
  
  ***** A. ********
  Partner
  
  
  
  cc:
  file
  bbb

  Customer Answer

  Date: 11/25/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. May I add that just in my lack of tech skills I was able to find out through Miami-Dade vehicle was blk Mercedes 4 dr and tag # was not exact.
  
  Regards,
  
  ***** ******

• Initial Complaint

  Date:11/14/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a piece of mail from Linebarger Goggan Blair & Sampson, LLP on 11/13/24. The letter was dated 11/6/24 demanding payment for an unpaid toll from 5/25/22. The letter starts off by saying you have failed to respond to our previous communications regarding amounts you owe. I have NEVER heard of this firm and I have NEVER been contacted by them previously. I keep all of my mail. Not once did I even know I owed a toll. The amount of toll I failed to pay, according to the letter, is $4.10. The fee that I have incurred for not responding to previous communications is $50! This firm has never reached out to me before because if Id known I owed a whopping four dollars and ten cents, I would have paid it immediately. I believe I am being asked to pay a fee for something I was never made aware of. I went on their site to chat with someone so that I can have everything in writing, but they keep disconnecting the chat before I can speak with someone.

  

  Business Response

  Date: 11/21/2024

  I am responding to the consumer complaint filed with your office by **** *****************. Freemans complaint regards an account for unpaid tolls and fees owed to our client, the ***************************** (****).
  
  On May 25, 2022, a vehicle with Georgia license plate RFC4043, registered to **** *******, incurred a toll on the New Jersey Turnpike.  NJTA mailed notices for the violation, totaling $54.10, the amount of the toll incurred, and associated fees. The notices were mailed to the address **** received from the **************************** (DMV): *********************************************************************. Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
  
  When the notices went unpaid beyond the due dates, the violation was referred to the Firm for collections. Notices were mailed on August 18, 2022 and September *******, in the amount of $54.10. A probable new address was located: ***************************************** *******************************, and a third notice was mailed November 6, 2024, in the same amount.  No response was received directly by the Firm.
  
  Upon receipt of this complaint, we reviewed the account with our client. Per ****,the debt was valid.  At the time of the violation (T132283391464) the address where the vehicle was registered for **** *******, was ************************************, therefore that is where the violation notices were sent. **** has attached screenshots of the invoices and the license plate on the account for review. This violation was paid in full via website on November 20, 2024. There is no further amount due by Ms. **************
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 11/21/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as I have paid the violation directly with NJ EZPass because I have never received any piece of mail from the firm who was trying to collect the debt demanding payment. 
  
  Regards,
  
  **** *******

• Initial Complaint

  Date:11/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is trying to collect money $53.20 for unpaid tolls for a vehicle that has been out of commission and the license plates have been in the previous owns hands since the the vehicle was totalled. This is a scam and it is trying to scam people out of money by intimidating.

  

  Business Response

  Date: 11/20/2024

  I am responding to the consumer complaint filed with your office by ******* ****. Ms. **** complaint regards an account for unpaid tolls and fees owed to our client, the ***************** (NWP).
  
  The complaint requested no further contact from the Firm, so this response is submitted to just the BBB, and not to the complainant. The BBB is, of course,welcome to share this response with the complainant.
  
  On August 2, 2022, *** recorded a toll incurred by a vehicle with Colorado license plate ****** registered to ******* ****. NWP mailed Ms. **** multiple invoices.  The invoices were sent to the address *** received from the Department of Motor Vehicles (DMV):**************************************************************************  This is the same address Ms. **** listed on her complaint.
  
  When no response was received to these notices, a $20.00 Collection Fee was added and the account was referred to the Firm for collection.  The Firm mailed the first notice on December 20, 2022, in the amount of $34.45. A second notice was mailed on February 7, 2023, in the same amount. The Firm continuously tried to reach Ms. **** and the last notice was mailed on October 23, 2024, in the amount of $34.45. No response was received by the firm.
  
  Upon receipt of this complaint, we reviewed the account with our client. Per NWP,this debt is valid.  The License Plate, ******, for a 2007 ****** Tundra,shows the registered owner of this vehicle from May 2021, until it was re-registered in 2024, as Ms. ******* ****.  The toll was incurred on August 2, 2022.  *** has provided an image,transaction list and invoices for review. The amount of $34.45 remains due and owing.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

• Initial Complaint

  Date:11/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was sent a collection letter about an unpaid toll bill - it listed an old license plate number from a previous vehicle. (I have the license plate in my possession) They said that toll bills were unpaid, but I have regularly received and paid bills from the ***************** and these have not been attached to the bill. The phone number given to call was fraudulent - and went to an unconnected business. This business uses scare tactics to frighten people to pay bills which are likely incorrect.

  

  Business Response

  Date: 11/20/2024

  I am responding to the consumer complaint filed with your office by ***** ********. Ms. ********* complaint regards an account for unpaid tolls and fees owed to our client, the ***************** (NWP).
  
  The complaint requested no further contact from the Firm, so this response is submitted to just the BBB, and not to the complainant. The BBB is, of course,welcome to share this response with the complainant.
  
  Between April 10, 2022, and May 30, 2023, *** recorded numerous tolls incurred by a vehicle with Colorado license plate ******, registered to ***** ********. NWP mailed Ms. ******** multiple invoices.  The invoices were sent to the address *** received from the **************************** (DMV): *****************************************-297.  This is the same address Ms. ******** listed on this complaint.
  
  When no response was received to these notices, a $20.00 Collection Fee was added and the account was referred to the Firm for collection.  The Firm mailed the first notice on August 9, 2022, and a second notice was mailed on September 27, 2022. The Firm continuously tried to reach Ms. ******** and the last notice was mailed on November 11, 2024, in the amount of $223.50.
  
  Upon receipt of this complaint, we reviewed the account with our client. Per ***,this debt is valid.  License plate ****** was for a 2015 Infiniti Q50,which was registered to ***** Eide ******** from 2018 until 2023. These tolls go through May 2023, which according to the Colorado DMV, Ms. ******** was still the registered owner.  In July 2023 the vehicle was re-registered out of Ms. ********* name.  *** has provided a transaction list, invoices,and images for review. The balance of $223.50 remains due and owing.
  
  Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

  Customer Answer

  Date: 11/24/2024

  Complaint: 22541484
  
  I am rejecting this response because:  I never received any bills as delineated in this statement.   During that time period I received and paid bills - if I owed these bills as stated, they would have been included in my northwest parkway bills. 

  I request that copies of these bills be mailed or emailed to me so that I can see copies of them.   I have not been provided copies of these "statements."   Stating that I received these statements without providing proof is a example of the methodology of this business. 
  
  Regards,
  
  ***** ********

  

  Business Response

  Date: 11/27/2024

  A copy of the invoices, which were properly mailed to you by ***, were provided with the prior response to this complaint and are provided again here.  They will not be mailed. Note that once your account became delinquent and was referred to the firm, no additional notices were sent by *** on the subsequent tolls incurred.  Those tolls were referred to the firm to be collected with your the already delinquent balance.  As such, the balance of $223.50 remains due and owing.

• Initial Complaint

  Date:11/11/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This place has me in collections for a false bill for court costs on a case that was dismissed in ******* fl. Now my driver's license has been suspended and they say I owe ******and I dont

  

  Business Response

  Date: 11/14/2024

  Response and additional document attached.

• Initial Complaint

  Date:11/06/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a letter dated October 22nd with no post **** from this collection agency. I wrote and mailed a check on the date of 10/10 to the state of ******************************, which was cashed. They are attempting to charge me an additional $94.59 as a collection fee for a debt that has already been paid. I did not receive notice of this until November 1st.This debt has already been settled, and the baseless fee should be discharged.

  

  Business Response

  Date: 11/08/2024

  Please see attached response.