Complaints
This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 552 total complaints in the last 3 years.
- 105 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/16/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collections letter stating that I owed $64.75 from unpaid tolls from mass dot.Reference number is ********* Invoice number is ******** License plate CT: ******* I have not received any notice of this from EZPASS ma and I havent owned that vehicle in years this appears to be a scam.
Business Response
Date: 01/23/2025
I am responding to the consumer complaint filed with your office by ****** *******. ****** ******* complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).
Between August 7, 2021, and September 22, 2021, a vehicle with Connecticut license plate *******, registered to ****** *******,incurred multiple tolls on ****************************************** toll lanes. MassDOT mailed Pay by Plate Invoices for the violations, totaling $*****; the amount of the tolls incurred, and accumulated fees and penalties.The invoices were mailed to the address ******* received from the Department of Motor Vehicles (***); ************************************************************************, and *********************************************************************, respectively. Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received, the account was referred to the Firm for collection. A notice was mailed in the amount of $*****, on May 13, 2023. A second letter was mailed on June 23, 2023, in the same amount. The Firm continually tried to reach Mr. ******* and a probable new address was located; ****************************************** The latest notice was mailed on January 6, 2025, in the amount of $*****. No response was received directly by the Firm.
Upon receipt of this complaint, we reviewed the account with our client. Per MassDOT, Mr. ******* currently owes the amount due, it is not a scam. According to the *** ****** ******* was the registered owner of license plate ********** at the time of the violations. ******* has mailed seven Pay by Plate invoices since August 2021. The transponder #******* from Mr. ******* EZ Pass acct # ******* has been insufficient since May 2021. ******* has provided a statement, image, and invoices for review. The amount of $ ***** remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:01/02/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter on a speeding ticket I do not remember receiving from what may be 2015. There is no information other than a case number that does not show up with Merced County Traffic Division at all. This was nearly a decade ago and now they are discussing intercepting my tax return for something that may or may not have existed. I no longer have this last name nor do I know which vehicle this was for.Business Response
Date: 01/09/2025
I am responding to the consumer complaint filed with your office by ******** ****. The complaint regards a balance owed by ******** ********* ****** to our client, the Merced Superior Court, for a traffic citation.
Ms. Mesas complaint states that the citation was issued for a previous name, she does not remember receiving it, and does not know which vehicle she received the citation in. Ms. ****** (now Ms. ****** received a speeding citation on September 5, 2015 while driving a 2014 ****** Camry. The citation balance of $233 can be found online at ****************************************************** with citation number *****TL. A reduction in the balance due can be requested at the same website if Ms. **** is experiencing a financial hardship. A copy of the citation, with her signature, can be requested from the Merced Superior Court by contacting the Courts collections department at **************. If she wishes to dispute the citation, she may also do so by contacting the Court directly.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:12/30/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A suit was filed on the Texas Account at HCAD account *************** for $11,000.00, and they were going to foreclose on the property. The property has been put into a Trust and on Homestead.There are no more property taxes. The account is zero balance and the Law firm is claiming that I owe $571.00 for ******* ******* which is inaccurate it has been dismissed Linebareger is still trying to collect on something I never entered or agreed to. Also, there is a billing error for $300.00 for Linebarger Goggan Blair Sampson for the abstract fee. I never agreed to this. All the the information they wanted to know was already recorded over 30 years ago. I have sent letters asking to validate the debt and show how I owe where is the agreement. I never filed the law suite *** ****** Property tax Collector hired the law company. Not I I do not agree. This matter needs to be closed out as zero.Business Response
Date: 01/08/2025
I am responding to the consumer complaint filed with your office by ******** ******. The complaint regards a delinquent tax suit that our law firm filed on behalf of the City of Houston, *********************************** and *****************************************.
We filed the suit on February 16, 2024. At that time ********* owed delinquent taxes to our clients in the amount of $7,450.18.Since the filing of our suit Ms. ****** has qualified for a Disability Homestead exemption. This exemption has lowered her tax liability and she no longer owes any delinquent taxes. We have filed a dismissal (nonsuit) with the court.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 02/20/2025
Complaint: 22744730
I am Would like for this response TO show on the Harris County Tax Assessors that there is not longer any Tax Suit and here is why: This case has not been properly closed. I have called the Courts 295th Judicial District Court. I was told that all parties has drop there suit except for LInebarger Goggan Blair &Sampson, LLP. I have written letters to Linebarger Goggan Bliar & Sampson the Intervener on how do they feel the Estate owe, when we never entered into any agreement to hire them or retain them as an Attorney on behalf of Cretelia ****** ******. There is no agreement, so how do they feel $300.00 is owed. Nor has LInebarger Goggan BLair & Sampson loan me any money in the amount of $300. The attorney has not responded to me. The case still shows on Harris County Tax Assessor as still in Ligation. I have called the courts requesting for release or dismiss of tax suit. I was told its the Law Firm that is holding up progress. I request for a release of tax suit sent to me by mail stating that the Tax Suit has been drop by all parties . I am requesting for this matter show on the tax assessor tax litigation is closed That there is no longer any tax Ligation for Tax Suit Cause Number *********. This is my Request. Thank you My email is ******************* and the *********** has the address.I tried to upload the tax file from the Harris County Tax Assessor to show proof that its still shows that this account is still in Tax Litigation when it should say there is no longer any tax ligation. You can look the account up for proof that it still shows Tax Ligagtion go to ******* Ramirez Tax Assessor Account ****************
Regards,
****** Cretelia Leshae , TTEEBusiness Response
Date: 02/27/2025
I am responding to the consumer complaint filed with your office by ******** ******. The complaint regards a delinquent tax suit that our law firm filed on behalf of the City of Houston, *********************************** and *****************************************.
We filed the suit on February 16, 2024. At that time ********* owed delinquent taxes to our clients in the amount of $7,450.18.Since the filing of our suit Ms. ****** has qualified for a Disability Homestead exemption. This exemption has lowered her tax liability and she no longer owes any delinquent taxes. We have filed a dismissal (nonsuit) with the court. A copy of this nonsuit is attached as Attachment A.
The other taxing jurisdiction that is a party to this case is *************. This jurisdiction is not represented by Linebarger Goggan Blair & Sampson. They are represented by the Office of the Harris County Attorney. Their office has also recently filed a dismissal (nonsuit) with the court. A copy of their nonsuit is attached as Attachment B.
At this point it is up to the 295th District Court of ************* to dismiss this case.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:12/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collection notice from them for a toll of $40 plus $75 in fees. I never received a notice that I even owed a toll. The fee's are unexplained and egregious. I have a transponder and it always works on the **************** and the ***************. I believe the I66 readers are causing the problem. I do not think the people using the toll roads should be liable for their inefficiencies. I also think the State's using this firm should investigate the fee's that they are imposing on the toll road users as userious. I hope this error does not show up on my credit report. That would be a huge problem.Business Response
Date: 01/02/2025
I am responding to the consumer complaint filed with your office by ******* *****. Mr. ****** complaint regards an account for tolls and fees paid to our client, the I-66 ************************* (I-66).
On July 17, 2024, I-66 recorded a toll violation by a vehicle with ******** plate *****R, registered to ******* *****. I-66 mailed multiple notices for the violation, resulting in the amount of $115.05,including the amount of the toll incurred, and accumulated fees and penalties.The notices were mailed to the address I-66 received from the Department of Motor Vehicles (DMV): **************************************************************************************
When no response was received to the I-66 notices, the account was referred to the Firm for collection on November 19, 2024. The Firm mailed a notice, in the amount of $115.05, on November 22, 2024. No response was received directly by the Firm. Please note the Firm does not credit report on behalf of its clients.
Upon receipt of this complaint, we reviewed the account with our client. I-66 has confirmed that the amount owed of $115.05 is valid. The license plate, ******, registered to Mr. ***** was not associated with an E-ZPass account at the time of the violation. Mr. ****** ****** account with ******** was opened on July 20, 2024, however the toll violation was incurred on July 17, 2024, three days prior. Further, there was no transponder mounted or seen in the images when the violation occurred. The amount of $115.05 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:12/17/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This complaint is in respect to reference number *********. I received a collection notice for $31.81 stating that tag number QXK150 had a toll violation of $1.55 on 2 July 24 and penalties for nonpayment have incurred. This tag number nor I have never been in the state of *************. I would like this issue to be closed and the ****************************************** contacted to cease collection efforts.Business Response
Date: 12/17/2024
I am responding to the consumer complaint filed with your office by ****** ******. Ms. ******* complaint regards an account for tolls and fees owed to our client, the ****************************************** (*******).
Upon receipt of this complaint,we reviewed the account with our client. Per MassDOT, after review of the documentation provided, the account in the name of ****** ****** has been closed. ******* has cleared the account with the MA RMV, and has recalled this account from our office. There is no further amount due by ****** ******.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Initial Complaint
Date:12/12/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 12/11/2024, I received a fraudulent debt collection notice from Linebarger Goggan ********************************* claiming that I owed $126.30 to the I-************ on a date (9/26/2024) when I did not use that toll road. I received NO notice from the 1-66 Toll Rd, no invoice, nothing. I also received no purported proof that I had use the toll road on that date (because I did not use it on that date), and I'm appalled that this "law firm" is trying to collect money without even attempting to provide any justification.The only letter I received is attached. Please help me. I have no money and I cannot afford any more damage to my credit from these evil bloodthirsty companies.Business Response
Date: 12/18/2024
I am responding to the consumer complaint filed with your office by ********* ********. Ms. ******** complaint regards an account for tolls and fees paid to our client, the I-66 ************************* (I-66).
The complaint requested no further contact from the Firm, so this response is submitted to just the BBB, and not to the complainant. The BBB is, of course, welcome to share this response with the complainant.
On July 25, 2024, I-66 recorded a toll violation by a vehicle with District of Columbia plate JK1537, registered to ********* ********. I-66 mailed multiple notices for the violation, resulting in the amount of $126.30, including the amount of the toll incurred, and accumulated fees and penalties. The notices were mailed to the address I-66 received from the **************************** (DMV).
When no response was received to the I-66 notices, the account was referred to the Firm for collection. The Firm mailed a notice, in the amount of $126.30, on November 26, 2024. No response was received directly by the Firm. Please note the Firm does not credit report on behalf of its clients.
Upon receipt of this complaint, we reviewed the account with our client. I-66 has confirmed that debt is valid, however after further review, I-66 was able to determine that the address provided by *** was incorrect/different from the address the notices were mailed to. As Ms. ******** initial notices were not received due to an incorrect address, as a one-time courtesy, the administration fees will be reduced to the initial $12.50, leaving the amount of $38.80 due and owing. I-66 has provided initial invoices and images of the vehicle for review.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 12/26/2024
Complaint: 22674544
I am rejecting this response because: I need this "firm" to provide me with a new invoice reflecting their proposed resolution, which is: "the administration fees will be reduced to the initial $12.50, leaving the amount of $38.80 due and owing." Once I receive that new invoice, I will pay the amount of $38.50.The invoice may be emailed to me at: ************************************.
Regards,
********* ********Business Response
Date: 01/03/2025
An invoice for $38.50 has been sent to Ms. ******** at the email address provided by her.Initial Complaint
Date:12/11/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Alle *** unpaid parking finesBusiness Response
Date: 12/17/2024
Ms. ******:
On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to your complaint regarding Parking Citation ********. Upon review with our client, our client confirmed the outstanding citation is correct. As a courtesy, I have attached a copy of the citation as is shows in the Clerks computer system. If you wish to dispute the validity of the citation, you will need to submit a request for a hearing, in writing, with the Clerks office.
I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.
Best Regards,
***** A. ********
Partner
cc:
file
bbbCustomer Answer
Date: 12/17/2024
Complaint: 22673571
I am rejecting this response because:
This bill is over 2 years old and I dont recall any such citation. I therefore requesting it be brought before the appropriate clerk to dismiss this citation.
Regards,
******** ******Business Response
Date: 12/24/2024
******** ******
******************************************************************
RE: BBB Complaint # ******** Response to Rejection; Collections by Linebarger Goggan Blair & Sampson, LLP on behalf of the Clerk of the Circuit Court & Comptroller, *****************
Ms. ******:
My Firm does not have the authority to unilaterally dismiss the citation, nor to schedule a hearing in the case. As stated in my previous response, if you wish to dispute the validity of the citation, you will need to submit a request for a hearing, in writing, with the Clerks office.
I hope this is enough to satisfy your inquiry. Should you have any further questions, please do not hesitate to contact me at ************.
Best Regards,
***** A. ********
Partner
cc:
file
bbbInitial Complaint
Date:12/10/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a collection for parking violation date 03-26-2021 Citation # ******** . Tag #**DBNG "In that time, that license plate did not belong to me". That license plate obtained by me on 08/13/2022. Attached is the proof."I am not going to pay for something that does not belong to me."Business Response
Date: 12/17/2024
The response and additional document attached.Initial Complaint
Date:12/09/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They keep sending my wife and demands for payment for a ticket issued 2 years ago to a license plate ****** that we have never been assigned. This is harassment and fraud.Business Response
Date: 12/17/2024
The response and additional document attached.Customer Answer
Date: 12/17/2024
Complaint: 22654600
I am rejecting this response because: The plate tag does not match any car we have ever owned or controlled.
Regards,
***** *****-*****Business Response
Date: 12/24/2024
Response to rejection attached.Customer Answer
Date: 12/26/2024
Complaint: 22654600
I am rejecting this response because: this is a fraudulent company.
Regards,
***** *****-*****Initial Complaint
Date:12/03/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
**** sent me a letter claiming I owe $113.25 for a unpaid toll on I-66. However, I use an EZ Pass and have never received any letters in the mail stating I have an unpaid toll. The letter says "SECOND NOTICE" but I have never received the first notice. This company is a total ****! When you go online to attempt to pay, they don't give you any additional info. Tried calling and nobody answers. ****!Business Response
Date: 12/09/2024
I am responding to the consumer complaint filed with your office by ***** ****. Mr. ***** complaint regards an account for tolls and fees paid to our client, the I-66 ************************* (I-66).
On September 17, 2023, I-66 recorded a toll violation by a vehicle with District of Columbia license plate ******, registered to ***** ****. I-66 mailed multiple notices for the violations, resulting in the amount of $113.25,including the amount of the toll incurred, and accumulated fees and penalties.The notices were mailed to the address I-66 received from the ************************************* (DMV): ************************************************** Please note it is the responsibility of the registered owner of the vehicle to update the mailing address on their registration.
When no response was received to the I-66 notices, the account was referred to the Firm for collection. The Firm mailed a notice, in the amount of $113.25, on January 16, 2024, and a second notice was sent in the same amount on March ******. A probable new address of ***************************************** *************************************************** was located on April 17, 2024. The last notice was mailed on November 19, 2024, in the amount of $113.25. No response was received directly by the Firm.
Upon receipt of this complaint, we reviewed the account with our client. I-66 has confirmed that the amount owed of $113.25 is valid.Upon review, the Mr. **** did not have the EZPass transponder in the vehicle, and the license plate was not associated with the EZPass at the time of the violation, which is the reason for the toll violation notice. Mr. **** was contacted by I-66 on November 11, 2024, advising him of the outstanding balance. I-66 has provided an invoice and image for review. The balance of $113.25 remains due and owing.
Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary, please let us know.Customer Answer
Date: 12/09/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***** ****
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