Reviews
This profile includes reviews for Qmerit's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 80 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMike C
Date: 02/12/2025
5 starsMy experiece with Qmerit was top notch ... the installer that showed up was courteous, professional, cleaned up the minor wood shavings from a couple of drilled holes, and walked me through everything. It was fast and easy ...Review fromDoraswamy M
Date: 01/31/2025
5 starsLike their step by step instructions of buy equipment to installation of **** EV Charger at home.Review fromDeepak A
Date: 01/24/2025
1 starDeepak A
Date: 01/24/2025
It's been more than a month and there's been no update on quote or schedule. Very poor communication and no update even after following several times. It's been very frustrating. Definitely do not recommend Qmerit to anyone.Qmerit
Date: 01/28/2025
Hi, ******* Thank you for reaching out to share your feedback and experience in working with Qmerit. We sincerely apologize for the delay in receiving your quote and want to assure you that we have been actively working on your project to find a resolution. Unfortunately, the quote submitted by the initial installer was stuck in a quote review from the ********** Promise team as a revision was needed to meet the program's requirements. After communicating with the installer, they were ultimately unable to provide a revised quote within the program parameters and we have reassigned your installation to another local electrician. We have worked to keep you apprised of the situation and apologize if our updates on the ongoing situation have not met your expectations. Please know that we are working to expedite the second quote so you can move forward with the installation as soon as possible.We are working diligently to improve your experience and appreciate the opportunity to provide you with a high-quality EV charger installation you can rely on for years to come. Please don't hesitate to reach out during this time if you need any additional information or would like to further discuss your project with a member of Qmerit's Customer Success Team. Thank you and we hope you have a great day!Review fromJames V
Date: 01/20/2025
5 starsVery positive experience through Qmerit and certainly they are experts at what they do.Review fromMichael A
Date: 01/20/2025
1 starQmerit and W3 electrical in ***************** are shady. Ive done research and spoken with people at ****** ******** and ******** regional representatives, I found I was ripped off by either Qmerit and/or W3. They got $1500 from ******** and then charged me $600 on top of that for two breakers and a 240 volt plug that is only 2 feet below my breaker box. This has been escalated at ******** to executives and Im pending a refund of my $600 from ******** for my troubles. Ive learned that ******** has discontinued the Qmerit relationship starting January 1st for similar experiences with ******** customers. Always get bids even when using someone like Qmerit. It is very disappointing to be treated like that, Qmerit either needs to clean up their contractors or stop allowing these practices when getting a huge boondoggle from a company like GM.Review fromRosalind C
Date: 01/19/2025
5 starsWorking with QMerit was seamless. They communicated well and connected me with a very good electrical company. QMerit was very responsive and answered all of my questions. I felt that I didn't have to worry about anything. The installation of my charger was done well. Good service from all.Review fromN. M.
Date: 01/17/2025
1 starN. M.
Date: 01/17/2025
Everything said in this forum is accurate about Qmerit. It is a scam.***************************************************************************** initiated a project to install a 240V outlet in my garage for a EV car charging. Since the car manufacturer suggested Qmerit, i initiated this with them first. Qmerit charged $150 upfront. I got two quotes within a span of two days. Neither of them asked for any questions or clarifications, neither of them clearly explained their quote with the set of assumptions they are making. And no surprise - the quotes were at least 40-50% higher than the highest quote i got from doing some market research. EV cars are almost everywhere and there are umpteen datapoints on the costs. It was quite unprofessional of Qmerit to brush it off saying if we have two quotes then you should trust thats the value !!!! In all this, Qmerit adds zero value.Qmerit
Date: 01/28/2025
Hi, *****! Thank you for taking the time to share your experience in requesting a 240V outlet installation for an EV charger in your garage. The Home Charging Assessment you completed to receive a quote is designed to calculate the needs of your home in supporting EV charging and utilizes purpose-built AI that integrates information from over ******* EV charger installations to accurately perform a load calculation, determine the physical and electrical capacity available in your electrical panel, and measure the distance from your electrical panel to the intended charging site to calculate the material quantities needed. This allows us to eliminate any additional follow-up unless we are unable to assess your needs based on the information provided, at which point your electrical contractor will reach out for more information. The $150 refundable deposit helps us proactively apply for permitting should you decide to proceed with your Qmerit-certified electrician and is entirely refunded if you decide not to move forward. After reviewing the two quotes that were provided to you, your first quote was for $1,603 for the installation and $210 for permits. This quote included an upgrade in your current electrical infrastructure to support future-proofing for an 80-amp charger to be added later on. The second quote was $1,399 for the installation and $450 for permits. This quote had a similar scope of work, with the exception of a maximum of a 48-amp charger and no future-proofing. These quotes are in line with the scope of work and materials needed to safely support EV charging in your home.The Qmerit Network is comprised of local electricians who have undergone additional training and certifications to ensure they comply with the high standards of safety and quality that have helped make Qmerit the most trusted and recommended EV charger installer in *************. This means that every electrician is fully licensed, vetted, and background-checked, in addition to being fully insured and utilizing the correct type and quality of materials, as well as following all code requirements and manufacturer recommendations. Additionally, all Qmerit installations are backed by the Qmerit Peace of Mind Guarantee. We understand that installing an EV charger in your home is a big decision, but our prices reflect the quality of service and installation you receive as we do not cut corners or compromise the integrity of our work and the safety of your home by using lower-quality materials that are not correctly graded for the type of consistent, high-powered electrical current needed for regular EV charging. To learn more about material quality and why hiring an electrician specifically trained in EV charger installations is so critical, check out ******************************************************************************************************************************************************* you have any additional questions or would like to further discuss the quotes you received, please don't hesitate to reach out. Thank you and we hope you have a great day!N. M.
Date: 01/31/2025
Thanks for taking the time to explain the assumed scope. Don't you think it would have been easier to discuss this scope when sharing the scope ? That way I can reject the unwanted scope and ask for just what I needed. Is Qmerit afraid of losing money due to this transparency ?Review fromDave H
Date: 12/19/2024
5 starsI recently had the pleasure of working with QMerritt Electric Company for the installation of a *********** Share system, and I couldnt be more impressed with their professionalism, expertise, and efficiency. From start to finish, the entire process was seamless, and they went above and beyond to ensure everything was done to the highest standard.The team was incredibly knowledgeable about ************* and took the time to explain the installation process, answering all of my questions with patience and clarity. They also provided excellent guidance on how the Power Share system would integrate with my existing electrical setup and maximize its benefits.On installation day, the crew arrived on time, worked efficiently, and maintained a clean and organized workspace. They completed the installation ahead of schedule while ensuring every detail was perfect. After the installation, they walked me through how to use and monitor the system, making sure I felt confident operating it.What stood out the most was their commitment to customer satisfaction. They followed up a few days later to ensure everything was working as expected and offered continued support if needed.I highly recommend QMerritt Electric Company to anyone considering a *********** Share installation or any other electrical work. Their professionalism, expertise, and dedication to quality service are second to none. Thank you for a job well done!Rating: ?????Review fromTodd Z
Date: 12/05/2024
5 starsOne of the things that pushed me over the edge and had me buy a **** EV was the charger and *************** work on my part No quotes No research I love it sign me ***** far as Qmerit doing all that work for me. Outstanding.The process was painless.The installation was set up in no time. And the installers were friendly and polite and got the work done. And did a great job. I am impressed with the whole process.Thanks **** *********Review fromJustin P
Date: 11/25/2024
1 starJustin P
Date: 11/25/2024
Scam - promised free quote, then withheld quote and demanded $149!Qmerit
Date: 12/04/2024
Hi, ******! Thank you for reaching out to share your experience with Qmerit. We do have several programs available with a waived deposit, however, the $149 deposit secures your project with a Qmerit-certified installer and allows them to promptly begin the permitting process after completing your home charging assessment to help avoid installation delays. This deposit is fully refundable should you ultimately decide not to have your EV charging station installed by Qmerit and will be applied to your installation costs should you choose to proceed! You can learn more about our fully refundable deposit here: ******************************************************************************************************
Qmerit is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.