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Business Profile

Event Ticket Sales

TicketSales.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for TicketSales.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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TicketSales.com has 3 locations, listed below.

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    Customer Review Ratings

    1.03/5 stars

    Average of 385 Customer Reviews

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    Review Details

    • Review fromKelley S

      Date: 11/23/2024

      1 star
      I purchased 2 tickets for $39.50 each. Was informed of a $7.50 transfer fee. Once I made the purchase I was charged $187 with no explanation of additional service fees. This is absurd and fraudulent. I called the company and they refused to do anything about it. So disheartening that companies can do this to customers and not be held accountable. I also asked to speak to a supervisor and the customer service representative said they were not allowed to give that information out! What in the world! This is a fraudulent company...Do not purchase through them ever!!!
    • Review fromJohn K

      Date: 11/19/2024

      1 star
      Ticketsales.com is a huge SCAM.We bought the tickets 20 minutes ago. The conformation email came right away charging over double the agreed price. Plus an additional $100.00 plus for service charges. We called right away to complain but they refused to refund any of the cost. SCAM SCAM SCAM. They sadly screwed us but don't let Ticketsales.com s**** you.I will try to find other ways to combat this SCAM FRAUDULENT company. But probably have no luck never the less we all just try.Jk from northern wisconsim
    • Review fromSandra F

      Date: 11/19/2024

      1 star
      Ticketsales.com is indeed a scam. I purchased 4 tickets advertised for a Christmas show at our local theater. The price listed was and is $69.00 for the tickets. I completed my card information and when I purchased the total sale came back at $1952.07. I declined the sale with my credit card company immediately as the total was WAY wrong. I called ticketsales and was told too bad, they are a reseller and could not cancel the transaction. Mind you this is not even a minute after they processed the order confirmation and they have NOT provided the tickets and will not do so until 2 days before the show. I also received a text from my credit card company where I indicated "No" I did not authorize this charge. I then filed a fraud report. I attempted to call the company again and was pushed through to "chat" where I was again advised "too bad" and they offered for me to resell the tickets. Firstly, their website "after" my purchase listed tickets for $69.00 to "buy". This is a scam, they are deceptive and gouging. I advised them that I'd be filing a FTC, Attorney General and BBB complaint.
    • Review fromRichard M

      Date: 11/17/2024

      1 star
      ********. I bought two tickets to the Stockyard Rodeo one month in advance, front row - best seats available. Two weeks after buying them I never received the tickets, I called and they assured me there was no issue and I would receive the tickets, Then three days before the event I received a call that my tickets are no longer available and they offered me inferior seats and a credit. They said they would use there resources to procure my desired ticket section. I called back the next day to learn they were unable to obtain the tickets I bought a month prior because the reseller had already sold them to someone else. I now had no choice other than accept the inferior tickets and joke of a partial refund. The worst part they said this would count against the seller, not that they would remove him from the platform. **************** -STAY AWAY.
    • Review fromMichael B

      Date: 11/14/2024

      1 star
      My wife was purchasing Zoo tickets for this weekend. Of course Ticketsales.com shows first on ******. As my wife went to check out it states $72. What was not clear in their checkout screen was that this was the price per ticket. So, one click and $280 charged later? Their customer service is useless: we are resale! You could give the tickets away!This site needs to be added to scam block filters for your own safety. What a crock.
    • Review fromJennifer S

      Date: 11/10/2024

      1 star
      Ticketsales.com is a scam. I purchased tickets to a concert at the *********. I went to the Hard Rock web site, not realizing the link switched over to ticketsales.com, I purchased my tickets for $70.00 2 and was charged $192.45. After I purchased my tickets I was talking to others that are going to the same concert, and only paid $10.00 each for there tickets. I immediately contacted ticket sales for a refund, they told me they are unable to refund because the tickets were sold through a separate party. I asked for information on the separate party, which they say they cannot provide that information. I am very upset and frustrated, I still don't know if the tickets will even be legit since the concert isn't until November 15th.
    • Review fromTyler L

      Date: 11/04/2024

      1 star
      They are a SCAM!!! Dont bother trying to get refund! They wont give it to you. They are a 3rd part resale party. And not a real ticket website
    • Review fromAlan H

      Date: 10/29/2024

      1 star
      Terrible customer service they are scammers adding on other fee's up and above ticket prices Buyer's beware
    • Review fromNick D

      Date: 10/28/2024

      1 star
      This website is a total scam. They don't tell you the fill price before you enter in your credit card information. It only showed me $61x2 for concert tickets I was purchasing. After the payment was submitted the breakdown of the charges they gave me totaled to be $185 which included $63 of fees. This website is a complete scam and they won't give you a refund after you buy the tickets.
    • Review fromJoanne S

      Date: 10/17/2024

      1 star
      Scam artists. Not sure how I got directed to them. Unable to guarantee tickets and will not refund eve. If you dont get tickets. Unable to get through to a real person. I wish I checked here first. Stay away

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