Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Marketing Software

Thryv

Headquarters

Reviews

This profile includes reviews for Thryv's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Thryv has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Thryv

      PO Box 619810 Dallas, TX 75261-9810

      BBB accredited business seal
    • YP

      25790 Commerce Drive Madison Heights, MI 48071

    • YP

      5054 W Bristol Rd Flint, MI 48507

    • Thryv, Inc.

      1155 Volunteer Pkwy Bristol, TN 37620

      BBB accredited business seal
    • YP Marketing Solutions

      9800 Shelard Pkwy STE 340 Minneapolis, MN 55441

    Customer Review Ratings

    4.46/5 stars

    Average of 448 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKevin C

      Date: 07/09/2024

      1 star

      Kevin C

      Date: 07/09/2024

      I spoke with tech couple years ago asking them to fix an issue with our website/business email. They were absolutely no help at allbasically told me to contact ******* and ****** and go through their tech support to get our email up and running again. Long story short I had to go through GoDaddy make a new website and business email, so I contacted accounts with ********************** and told them I do not want to use their services anymore because they could not resolve the issue we had and they were absolutely no help at all. ZERO HELP! Fast forward to today and I just received a letter from collections saying I have to pay Thryv an X amount of money. I do recall telling them that I no longer want to use Thryv and deal with GoDaddy directly. I dont understand why I have collections trying to get collect money from me. I would never recommend this company to any of my colleagues. Tech support was zero help and accounts need to get it together.

      Thryv

      Date: 07/15/2024

      Hi *****, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
    • Review fromRoyle S

      Date: 07/02/2024

      5 stars

      Royle S

      Date: 07/02/2024

      Very easy platform to use. Much appreciated initial training and ongoing support. We have been able to automate scheduling, client contacts and CRM

      Thryv

      Date: 07/09/2024

      Hi *****, We're happy to hear of your satisfaction. Thank you for sharing. *******
    • Review fromCuauhtemoc M

      Date: 07/01/2024

      5 stars

      Cuauhtemoc M

      Date: 07/01/2024

      For any and All Business Marketing needs THRYV is your one way shop to go!Direct Knowledge Experience True Facts Immediate Results Every Call or Video is a 35% moving forward at least.Your business active in ****** and mainly social media faster.Thank You !!

      Thryv

      Date: 07/09/2024

      Hi **********, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******
    • Review fromSteve B

      Date: 06/27/2024

      5 stars

      Steve B

      Date: 06/27/2024

      They did an excellent job of communication and understanding exactly what I was needing done.

      Thryv

      Date: 07/01/2024

      Hello *****, Thank you for allowing Thryv to be there for you in support of your business needs. Your feedback is greatly appreciated. - *******
    • Review fromFrancisca S

      Date: 06/26/2024

      5 stars

      Francisca S

      Date: 06/26/2024

      Excellent service, punctuality, serious and good guide making a wide and reachable our organization.

      Thryv

      Date: 07/01/2024

      Hi *********, We're happy to hear of your satisfaction. Thank you for sharing. *******
    • Review fromGeorge D

      Date: 06/25/2024

      5 stars

      George D

      Date: 06/25/2024

      The program and system is great everyone has been super informative and helpful. Easily worth the money. Have the pro subscription and have been using the command center and business center for 3 weeks now and love it. Streamlines the operational proccess and the onboarding meetings have been great. So nice to have professionals teach you about utilizing social media properly and walk you tho all aspects of their system. Highly recommend. The sub is going to pay for itself without a doubt.

      Thryv

      Date: 06/26/2024

      Hi ******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******
    • Review fromTamera B

      Date: 06/21/2024

      1 star

      Tamera B

      Date: 06/21/2024

      We cancelled thryv over a year ago. They just tried to charge our business card, which was still on file, but used the old expiration date- this was flagged by our bank, and because it was a fraudulent attempt to charge us, we had to cancel our business card. Now, we are waiting for a new card. Im not sure why our card was still on file after a year, but what Im more concerned with is WHY a transaction was attempted.While speaking to customer support, I was told Im not the first past customer this had happened to that day! Thats theft. I will never use this company again and I will tell everyone I know to avoid thryv/yp/dex.

      Thryv

      Date: 06/24/2024

      Hi ******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
    • Review fromMICHAEL H

      Date: 06/20/2024

      5 stars

      MICHAEL H

      Date: 06/20/2024

      review and renewal was very complete in servicing my business needs

      Thryv

      Date: 06/24/2024

      Hi *******, We're happy to hear of your satisfaction. Thank you for sharing. *******
    • Review fromBasia F

      Date: 06/14/2024

      5 stars

      Basia F

      Date: 06/14/2024

      The one on one support that I receive every week, as I am implementing the system for my venue, has been beyond crucial, encouraging and empowering.I have my personal support tech *******, who is extremely knowledgeable, intuitive, easy to work with and very fast to find the answers we need.

      Thryv

      Date: 06/17/2024

      Hi *****, We are very happy to hear how satisfied you've been with using, Thryv! We take great pride in the support we offer our valued clients. The voice of the client is extremely important to us and we can't thank you enough for sharing yours. - *******
    • Review fromThomas J

      Date: 06/12/2024

      5 stars

      Thomas J

      Date: 06/12/2024

      *********************** **************** is using Thryv and it is helping us to stay on top of mind for customers and Prospects. ********************** is the reason I am getting more calls for more business from leads and customers needing more help. This is a wonderful and easy customer and lead generation software system.

      Thryv

      Date: 06/14/2024

      Hi ******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.