Reviews

This profile includes reviews for Shiftsmart, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Shiftsmart, Inc.

  5 Cowboys Way Ste 30 Frisco, TX 75034-2066

  
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  Shiftsmart

  33 New Montgomery St. San Fransisco, CA 94105

Review Details

• Review fromRobert S

  Date: 10/07/2023

  5 stars
  I've been a ShiftSmart partner for a little over six months now, this morning I had car trouble and was unable to make it to the shifts I had scheduled for myself and I communicated this to the ShiftSmart help team, rather than the standard corporate "sorry we can't help you" they actually helped me cancel my shift without penalty, it's rare to come across a company that actually cares about it's partners, this is one of them! I don't know if they read these, but I wanted to let everyone know that this is a company that you can feel good about doing business with

• Review fromASHLEY K

  Date: 10/04/2023

  1 star
  worked and didn't get paid. They dismissed all support tickets. Basically, they rip people off. Completely unprofessional. Wasted gas going to businesses worked for free and wasted gas going home. I'm not sure how they are a working company.

• Review fromPatrick W

  Date: 09/22/2023

  1 star
  Shiftsmart has ripped me off and denied me $480 in total payments due to:1) Their vendors not knowing that a Shiftsmart partner would be on site even after I checked in using their procedure to the last detail, so they kicked me out of ******* during my inspection when I was over halfway done. ***** from Shiftsmart inspections team said I'd be compensated. I never was. "*****" actually tried to act like I'd done something wrong. I can't control how corporate/district people are going to react to something they're not even aware of.2) Their proprietary app Safety Culture crashing several times during inspections, causing me to have to do and redo work several times on the same assignment the same day, only to be denied payment in the end because their inspection report app allowed me to mark it complete even though it had not accepted a few of my images. I cannot simply drive 150 miles back to the last store because of a few pictures, but that wont stop them from stealing your days work and travel costs.3) I complained that their app was bad and they were incompetent. ***** ended my access to the inspection checklist website as I was finishing up 80% of an ongoing inspection. Again, I lost my days work and no one responded to me from Shiftsmart ******* inspections, not ***** or anyone. However a Shiftsmart ZenDesk sub-contracted customer service rep belittled me, saying that She has thousands of partners to take care of as if I was not important or expected too much. I was simply following their procedure to check in on Zoom after an inspection to get the all clear so I could leave the site. I went an entire week with them ignoring me and never responding for that confirmation.4) Leaving another job with 2 weeks notice given, only to have them completely disappear once I was actually grinding out a lot of work.As confirmed by others, Shiftsmart and its ******* Inspections program are exploitation of the working poor and working homeless.

• Review fromMelissa H

  Date: 09/17/2023

  1 star
  On September 3 I did two mystery shop and was rejected payment. After I drove over 30 minutes I didnt get paid. I reached out through email and text the phone number and no one responded to me. It isnt fair that I didnt get paid . I wasted my gas effort and time and I am highly upset. I will never do another retail phone business mystery shop again it is very wrong

• Review fromDawn H

  Date: 08/21/2023

  1 star
  Shiftsmart sole $210.47 from me. I have not have gotten it.

• Review fromPhillip E

  Date: 08/12/2023

  1 star
  I requested some type of payment history from these people, and the sent me a csv file in the app's message center, and there is no way to access it or download it.

• Review fromDEBORAH C

  Date: 08/11/2023

  5 stars
  I worked for shiftsmart and they still have not paid me for 3 day's that I worked. How can I get my money. I am behind on my bill's because they have not paid me.

• Review fromJennifer B

  Date: 07/31/2023

  5 stars
  This is the most convenient way to quickly earn extra cash. All you have to do is download an app, clear a background check, and start perusing jobs. I try to pick up one shift a week and it's an extra $68.00 in my pocket. You do have to watch taxes as there's nothing pulled out. If you have a full-time job like I do, just deduct an extra $10 of withholding from each paycheck. You can pick jobs or not pick jobs. Work when you want to work. I work as a merchandiser (stocking ****************** and/or cleaner at Circle K fuel stations within a 20 mile radius of my apartment. The shifts are only 4 hours long and the $ gets deposited to my debit card every Monday. I occassionally have issues with the app, but I'm not very tech-y. Anyway, when that happens, I just send a message to their help desk and they fix it within hours! Wicked easy!!!

• Review fromMaria R

  Date: 07/08/2023

  1 star
  A Shiftsmart job listing in the ******* area on jobs2careers lists work for $13/hour. The ******* minimum wage is $18.69. There is no excuse for this. ********************************************************************************************

• Review fromChyna H

  Date: 07/06/2023

  1 star
  I give Shiftsmart 0 stars! They are very iffy, unprofessional, keep your pay cancel your shifts, responds late with scripted rebuttals! No phone contact! The app isnt all that smart! They lie about bonuses, have you drive 50 miles and cancel your shift! They also terminated me for being truthful! Worst company ever!!!!! Their rep ***** has a smart reply always , ******* too!