Reviews
This profile includes reviews for Moxie Pest Control, LP's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 376 Customer Reviews
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Review fromJoseph M
Date: 02/25/2025
5 starsJoseph M
Date: 02/25/2025
****** completed the quarterly maintenance of pest control of my house on 25 February 2025. He came to my door and explained what he was doing and the reasons for it. He came inside to treat the unfinished basement and garage areas in addition to the outside and explained that Moxie would return if we were unsatisfied with the results of this treatment.
Moxie Pest Control, LP
Date: 03/03/2025
Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us.
Your feedback means a lot to our team, and it motivates us to continue providing excellent service. If theres ever anything else we can do for you, please dont hesitate to reach out.
We look forward to serving you again in the future!Review fromDevin S
Date: 02/19/2025
1 starDevin S
Date: 02/19/2025
Mistreating & unfair to employees . Double standards for employees. Please look into managementMoxie Pest Control, LP
Date: 02/20/2025
***** I see you are a former employee from *******. I reached out to the branch managers to give them your feedback.Review fromShannon A
Date: 02/19/2025
5 stars****** was very friendly, polite, and professional. He addressed my concerns about getting to places in spite of all the snow we have had. He managed to trudge through all of it and got everything taken care of. He did a great job. He de-webbed my garage door, and this makes me VERY HAPPY! Kudos to ******! Thank you, Moxie, for always keeping a good schedule with me and addressing my concerns.Review fromAllison B
Date: 02/11/2025
1 starAllison B
Date: 02/11/2025
Do Not Sign Up!! They do a terrible job. The back of our home is 3 stories and next to *****. We were promised cobweb removal to reduce spiders, that never happened. We were promised a reduction in stink bugs, that didnt happen. We were promised effective treatment for ********* Ants, that didnt happen. We ended up treating the ants ourselves. They would show without notice and wouldnt reschedule because they only came to our area once a month, therefore the inside of our home was once. And the best part of this atrocious company if you cancel service early, they charge you 127$ for breaking contract. Big ****** learned on my part. So dont answer the door if they show up in your neighborhood!!Moxie Pest Control, LP
Date: 02/12/2025
Thank you for your feedback. ******* it looks like you didn't request treatment for specific pests. Other than the ants appointment on 05/04, but your canceled that appointment cause you needed to reschedule.Review fromFranco A
Date: 01/29/2025
1 starFranco A
Date: 01/29/2025
First and foremost I was totally mislead by the salesman that came to my door. He stated that several neighbors on my street had already signed up and he was able to give me a great deal (I live on a private street with 10 homes, none of my neighbors signed up). He offered to do a pest control application and a follow-up in 1 month for only $176... good deal, right? Wrong, what I got was a 1 year contract for 5 visits with this company totaling over $800.On the initial application I told them I have 2 large male Rottweilers and would have to set up service while home, I made the appointment and they needed to change it to a different day, I told them that wouldn't work and gave them a new date that would. They showed up on THEIR date and were only able to do the front of my property (approximately 1/3). I called, they apologized and never came back out to do the other 2/3's. On the 1 month follow-up I again set it up for when I was home, again they came on their time, again servicing only 1/3 of the property. At that time I figured oh well, I completed the initial and follow-up and decided not to bother with them to get the back done.Uh oh, 3 months later I get a message about my "quarterly" visit????? What quarterly visit, that's when I found out I was in some kind of contract. SCAM ALERT!!!! I called to cancel and was told I would have to pay 80% of the remaining 4 visits. After explaining the situation about the deception and getting nowhere I decided to follow through.This all started April of 2024, it is now January 2025 and I'm contacted yet again by the company to tell me I have 2 left that I have to complete, I called to explain everything AGAIN and told them I only received 1 full service and I was extremely disappointed with the company, he told me just complete the "contract" and they won't call me again.I am a business owner for 40 years (*****), I would NEVER handle something that way. BEWARE, I will be spreading the word among our 650 clients!!Moxie Pest Control, LP
Date: 01/31/2025
Thank you for your feedback. I was able to confirm that some of your neighbors, including the Tylers on your street, have signed up for Moxie. While we understand that this is a private community, we can assure you that Moxie followed the proper protocols and obtained the necessary licenses to offer our ******************** in your area.
When customers sign up with us, they always receive a copy of their agreement. Additionally, a customer may cancel their agreement without incurring a cancellation fee if they do so within the first three days of signing.Review fromveronica b
Date: 01/27/2025
1 starveronica b
Date: 01/27/2025
Do NOT sign up! They will automatically take from your bank account. What they charged me IS NOT what was presented. The forms were electronic & I swear I did NOT sign up for quarterly installments over $200. I was presented a service for $230, along w/ free inspections. They charged for inspections, had a hard time coordinating them too. When I discovered they kept charging my account I tried to cancel. They automatically took 80% of the remaining, would be service fees Directly from my account, that day. My Experience was horrible. I will never again sign up for any pest or other services with my bank account. If needed I will use a pre-paid card so they cant steal from me. I feel this is REALLY SHADY practice & simply dirty. I'm glad there is Karma.Moxie Pest Control, LP
Date: 01/29/2025
Thank you for your feedback, ********. I reviewed your account, and everything appears accurate. A copy of the signed agreement was sent to the email you provided ********************* on July 31, 2024, at 5:45 PM.
Per our policy, customers have three days after the service is completed to request cancellation. Since the agreement was not canceled within that timeframe, it remains in effect, and the cancellation fee applies.
If you have any further questions or need assistance, please let us know!Review fromkathryn s
Date: 01/06/2025
1 starkathryn s
Date: 01/06/2025
This is a TERRIBLE COMPANY. Do not talk to them when they come to your door. They trick you into signing a 1-year contract, then charge you $500 cancellation fee! RIDICULOUS!Moxie Pest Control, LP
Date: 01/08/2025
Thank you for sharing your feedback with us. To clarify any misunderstandings, we created a welcome video that walks you through the agreement details and confirms your acknowledgment of the services. Additionally, the video shows your interaction with our team regarding the services.
Wed also like to highlight that you spoke with several account managers who provided information on various alternatives to help avoid the early cancellation fee.Review fromAllen M
Date: 01/02/2025
5 starsAllen M
Date: 01/02/2025
Moxie Pest Control They send a door to door salesperson and claim they are lowering your current cost and when your bill arrives it's completely different. I paid once, not gonna pay again. I complained to customer service and hey insisted I pay the balance of the contract.Not gonna happen.Their salesman either outright lied, misrepresented his service or made a mistake. ***** *****, ****** ARMoxie Pest Control, LP
Date: 01/04/2025
Thank you for your feedback.Review fromStacy G
Date: 12/30/2024
1 starStacy G
Date: 12/30/2024
Sales person flat out lied to get us to sign up. He told my husband and I that they won’t hold us to any contract if we want to cancel. We have tried repeatedly to cancel and they are making us pay for the entire year. They give us same days notice before they come out, no sooner. Treatment doesn’t even work, and they burned our grass. I have never dealt with a company this unprofessional and dishonest.Moxie Pest Control, LP
Date: 01/03/2025
Thank you for your feedback, we tried to look up your account but your name or email did not come up in our system. Feel free to reach out to us so we can assist you, keep in mind that we also have a damages department that can help you with the damage cause to your grass.Review fromEric I
Date: 12/26/2024
1 starTried to cancel after a year of services. Mailed my request, as instructed in the contract, to the address listed on the contract. Came back as they had moved and forwarding time had expired. Mailed a 2nd letter to the "new" address in Algonquin, IL.. Also came back as an incomplete address. Mailed a 3rd letter to the site Google lists for them in Molena, Ill. Based on previous experience not very hopeful that will go thru. Have now blocked them on my credit card but they'll probably find a way around that and still bill me. I think this may be a good candidate for a Small Claims Court case?
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