We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,160 total complaints in the last 3 years.
  • 444 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/06/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Crunch Fitness LLC. i do not have a contract with Aldous and Associates LLC. They did not provide me with the original contract as requested.

    Business Response

    Date: 05/07/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ** ****** ******* ******** ** *****

  • Initial Complaint

    Date:05/05/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with blink fitness, i do not have a contract with Aldous & Associates. they did not provide any contatrcts as I requested.

    Business Response

    Date: 05/06/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ** ****** **** *** ****** ***** ** ******

  • Initial Complaint

    Date:05/02/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with ALDOUS AND ASSOCIATES. I do not have a contract with ALDOUS AND ASSOCIATES this collection agency. They did not provide me with original contract I requested.

    Business Response

    Date: 05/05/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: **** ********* ****** ** ******

  • Initial Complaint

    Date:05/02/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates and I don’t not have a contract with Aldous and Associates and they did not provide me with the original contract as requested.

    Business Response

    Date: 05/05/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: *** **** **** *** ** ******** ** *****

    Customer Answer

    Date: 05/06/2025

     

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,


    ***** ******

  • Initial Complaint

    Date:05/01/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this Deb with charter communications. I do not have a contract with ALDUOS And ASSOCIATE P.L.L.C. They did not provided me with the original contract as I requested.

    Business Response

    Date: 05/05/2025

    We will treat this as a formal dispute and reach out to the original creditor, CFX. We will send the response to your address: 413 Ohio St, Joliet, IL 60432

  • Initial Complaint

    Date:05/01/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates. I do not have a contract with Aldous and Associates, they did not provide me with the original contract as requested.

    Business Response

    Date: 05/05/2025

    We do not remove from credit. This will be reported to credit bureaus as settled in full.

  • Initial Complaint

    Date:04/30/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and associates. I do not have a contract with Aldous and associates they did not provide me with the original contract as i requested.

    Business Response

    Date: 05/01/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: *** ****** **** ***** ****** ** ******

  • Initial Complaint

    Date:04/29/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have filed a complaint before about this with ******, the customer company. Now it's a collection agency.Been a few years, but if I recall, I emailed them to cancel as ****** was closed down and bought by a different company. ****** is no longer in ********, **. It has a completely new name and owner. It's also been a few years since this matter was resolved, and I haven't heard from them to all of a sudden a collection agency is trying to collect money.If my history with my email or address can be tracked and see that I filed for this before.

    Business Response

    Date: 04/30/2025

    We will treat this as a formal dispute and reach out to the original creditor, Avolve Fitness. We will send the response to your address: ***************************************

  • Initial Complaint

    Date:04/29/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im not liable for this debt with *************I do not have a contract with Aldous and Associates. They did not provide me with the original contract as requested.

    Business Response

    Date: 04/30/2025

    We do not remove from credit. This will be reported to credit bureaus as settled in full. We will treat this as a formal dispute and reach out to the original creditor, ************. We will send the response to your address: **************************************************.

  • Initial Complaint

    Date:04/28/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES, I do not have a contract with CFX they did not provide me with the original contract as I requested.

    Business Response

    Date: 04/28/2025

    We will treat this as a formal dispute and reach out to the original creditor, CFX. We will send the response to your address: *******************************************************************.

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.