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Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,160 total complaints in the last 3 years.
  • 444 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/27/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with Aldous and Associates. I do not have a contract with Aldous and Associates. They did not provide me with the original contract.

    Business Response

    Date: 04/28/2025

    We will treat this as a formal dispute and reach out to the original creditor, YouFit Gyms. We will send the response to your address: **** ** **** *** *********** ** ******

  • Initial Complaint

    Date:04/26/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Fitness 19, I do not have a contract with ALDOUS AND ASSOCIATES, they did not provide me with the original contract as I requested.

    Business Response

    Date: 04/28/2025

    We will treat this as a formal dispute and reach out to the original creditor, Fitness 19. We will send the response to your address: **** ******* ******* *** ******* ** ******

  • Initial Complaint

    Date:04/22/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable with this debt with ***** ***. I do not have a contract with Aldo’s and Associates, they did not provide me the original contract as I requested.

    Business Response

    Date: 04/23/2025

    We will treat this as a formal dispute and reach out to the original creditor, ****** ***. We will send the response to your address: ***** *** ***** ** *** **** *********** ** ******

    Customer Answer

    Date: 04/23/2025



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is not satisfactory to me due to address on file also being incorrect. Previous address being ***** *** ***** ** *** *** not *** ****** So please see that this is removed from my credit report. 



    Sincerely,



    ***** ******

  • Initial Complaint

    Date:04/22/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with CLUB4FITNESS, I do not have a contract with ALDOUS, they did not provide me with the original contract as i requested.Opened date: 8/27/2024Account number: 380674*High credit: $101 Correction to my credit report. I demand this account be removed from mycreditreport

    Business Response

    Date: 04/22/2025

    We will treat this as a formal dispute and reach out to the original creditor, Club4Fitness. We will send the response to your address: ***************************************************

  • Initial Complaint

    Date:04/21/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates. I do not have a contract with them, and they did not provide me with the original contract as I requested.

    Business Response

    Date: 04/22/2025

    We will treat this as a formal dispute and reach out to the original creditor, ******* *******. We will send the response to your address: **** ***** ***** *** ****** ***** ** ******

    Customer Answer

    Date: 04/23/2025



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    **** **********

  • Initial Complaint

    Date:04/19/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES. I do not have contact with ALDOUS AND ASSOCIATES they did not provide me with the original contract as I requested.

    Business Response

    Date: 04/21/2025

    We will treat this as a formal dispute and reach out to the original creditor, ************. We will send the response to your address: *********************************

  • Initial Complaint

    Date:04/17/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable with TEXAS FAMILY FITNESS, I do not have a contract with ALDOUS AND ASSOCIATES, they did not provide me with the original contract as requested.

    Business Response

    Date: 04/21/2025

    We will treat this as a formal dispute and reach out to the original creditor, Texas Family Fitness. We will send the response to your address: *********************************************.

  • Initial Complaint

    Date:04/16/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have filed a complaint with **************. They failed to cancel membership after repeatedly requesting cancellation. Now Im being harrassed by this company and want this negative collection process to cease immediately.

    Business Response

    Date: 04/17/2025

    We will treat this as a formal dispute and reach out to the original creditor, Crnch Fitness. We will send the response to your address: ********************************************.

  • Initial Complaint

    Date:04/15/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ************** I do not have a contract with ******************************************** LP they did not provide me with the original contract as I requested

    Business Response

    Date: 04/17/2025

    We will treat this as a formal dispute and reach out to the original creditor, Impact Fitness. We will send the response to your address: ******************************************

  • Initial Complaint

    Date:04/15/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES , I do not have a contract with Business Headquarters Location. they did not provide me with the original contract as i requested.

    Business Response

    Date: 04/16/2025

    We will treat this as a formal dispute and reach out to the original creditor, ******* **. We will send the response to your address: *** **** *** ************ ** ******

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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