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Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,160 total complaints in the last 3 years.
  • 444 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/03/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES, I do not have a contract with ALDOUS AND ASSOCIATES, they did not provide me with the original contract as I requested.

    Business Response

    Date: 04/04/2025

    We will treat this as a formal dispute and reach out to the original creditor, ************. We will send the response to your address: ***************************************.

  • Initial Complaint

    Date:04/02/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Blink Fitness, I do not have a contract with Aldous and Associates. They did not provide me with the original contract as I requested.

    Business Response

    Date: 04/03/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ***********************************************.

  • Initial Complaint

    Date:04/02/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i am not liable for this debt with blink fitness and i do not have a contract with aldous and associates
    they did not provide me with the original contract as requested

    Business Response

    Date: 04/02/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ** ****** **** *** ********* ** ******

  • Initial Complaint

    Date:03/29/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALIGHT BATON ROUGE , i do not have a contract with Aldous & Associates, PLLC, they did not provide me with the original contract as requested

    Business Response

    Date: 03/31/2025

    We will treat this as a formal dispute and reach out to the original creditor, Alight Baton Rouge. We will send the response to your address:  ***************************************.

    Customer Answer

    Date: 04/04/2025

     
    Complaint: 23134304

    I am rejecting this response because:

    Sincerely,

    ****** *******

    Customer Answer

    Date: 04/04/2025

    I am not liable for this debt with alight baton rouge i do not have a contract with aldous & associates, they did not provide me with the original contract as requested

    Business Response

    Date: 04/04/2025

    We are currently investigating this account and will send you our response via mail within 30 days. 

  • Initial Complaint

    Date:03/29/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against ******************************************* PL regarding their handling of a collection account (account #*******, original creditor ***** ******************** that appears on my credit report (reference #M61695588, report date 03/04/2025). The debt was for $2,583.00, which I paid in full on 02/22/2025, but I was coerced into doing so through unfair and aggressive tactics by *******************************************.When I contacted Aldous to discuss the debt, their representatives were extremely unprofessional and aggressive. They were very mean on the phone, using a harsh and intimidating tone that made me feel pressured and stressed. They refused to negotiate a settlement for a lower amount, insisting I pay the full $2,583.00 immediately, and would not allow me to explore options for settling the debt or having it removed from my credit report upon payment. I felt forced to pay the full amount to avoid further harassment or potential consequences they implied, such as further damage to my credit. Even after I paid the debt in full, Aldous refused to consider removing the account from my credit report, which continues to negatively impact my credit score (FICO scores of ******* as of 03/04/2025).I believe ******************************************* actions were unfair and potentially in violation of the Fair Debt Collection Practices Act (FDCPA). Their coercive tactics, refusal to negotiate, and unwillingness to work with me on a fair resolution (such as a pay-for-delete agreement) have caused me significant stress and financial harm. The presence of this collection account on my credit report continues to affect my ability to secure credit, despite having paid the debt in full.

    Business Response

    Date: 03/31/2025

    Any negative reports placed on credit will be removed at the end of the current business month.

  • Initial Complaint

    Date:03/29/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for the this debt with Gold's Gym. I do not have a contract with ******************************************** They did not provide me with the original contract as requested.

    Business Response

    Date: 03/31/2025

    We will treat this as a formal dispute and reach out to the original creditor, Gold's Gym. We will send the response to your address: *************************************.

  • Initial Complaint

    Date:03/27/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i pay off my debt from this company and they hasn't remove it yet from my collection and they hasn't send me a receipt or a paper that say it's paid off.

    Business Response

    Date: 03/31/2025

    We do not remove from credit. This will be reported to credit bureaus as settled in full.

  • Initial Complaint

    Date:03/25/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with aldous and associates, I do not have a contract with them and was provided the original contract as requested.

    Business Response

    Date: 03/26/2025

    We will treat this as a formal dispute and reach out to the original creditor, Workout Anytime. We will send the response to your address: ***********************************.

  • Initial Complaint

    Date:03/24/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Remove a debt collection

    Business Response

    Date: 03/24/2025

    We have already received your written dispute, and sent proof of the debt to your mailing address.  This balance is valid and owing.

  • Initial Complaint

    Date:03/20/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable debt with *********************************************** PL, I do not have a contract with *********************************************** PL, they did not provide me with the original contract as I requested.

    Business Response

    Date: 03/24/2025

    We will treat this as a formal dispute and reach out to the original creditor, Copper Beech Greenville. We will send the response to your address: ****************************************.

    Customer Answer

    Date: 03/26/2025

     
    Complaint: 23096270

    I am rejecting this response because: this wasnt an agreement between me and the agency

    Sincerely,

    ****** *****

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

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