Collections Agencies
Aldous & Associates, PLLCComplaints
Customer Complaints Summary
- 1,160 total complaints in the last 3 years.
- 445 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/02/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Today I checked my credit report and noticed there were two derogatory marks on my credit one in 2017 and one in 2022 from this company. I have no outstanding debt for anyone that this company works with and I have tried to reach out and call them three times and get sent to a voicemail box that is full. Therefore I am unable to dispute the claim that is wrongfully attached to my credit. I demand that some thing is done to fix this.Business Response
Date: 01/13/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, ***************. We will send our response via mail to your address: ******************************************************************************** 97030.Initial Complaint
Date:01/01/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a notice that I have a collection from ALDOUS on my credit report. It says it was opened on 02/01/2022 for $155.00 with account number starting in ********** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.Business Response
Date: 01/03/2023
We have already received your written dispute, and sent proof of the debt to your mailing address. This balance is valid and owing.Initial Complaint
Date:01/01/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I noticed I had late payments from ALDOUS on my credit report. During these months I did not receive anything stating I was late. As you can see, majority of my payments have been on time so I am requesting the removal of these late payments my account. I am trying to increase my score to purchase a home and would greatly appreciate if you guys can submit a request to the credit reporting agencies to remove the late payments.Business Response
Date: 01/03/2023
We have already received your written dispute, and sent proof of the debt to your mailing address. This balance is valid and owing.Initial Complaint
Date:12/29/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received an email from ******************************************* stating that they are attempting to collect a debt I supposedly have from YouFit Gyms. I live in ** which means the closest YouFit Gym would be in PA. Obviously I wouldn't be driving there to go to the gym. They stated that this alleged account was opened in *******. I feel that they are trying to strong arm people into paying these false debts by threatening them to put it on their credit report. This is clearly a forged agreement they supposedly have which has not been provided to me to prove that it has my signature or that it even exists at all. I think that Aldous works with these companies and creates these false/forged agreements and get people to pay them money on a fake debt. I have NEVER been to a YouFit Gym in my life and certainly would not commute to ******************************************************************* to go to the gym.Business Response
Date: 12/29/2022
We will treat your complaint as a formal dispute and have reached out to the original creditor, YouFit Gyms. We will send our response via mail to your address: ************************************************************************************************* 11746.Customer Answer
Date: 01/06/2023
Kieryn -
Thank you. The last message I received was the below about them reaching out to the original creditor, which I have not heard anything back nor is there any proof of this alleged debt. This case cannot be closed because this is a completely fraudulent account. This is a company reaching out to random people to collect money on the threat of sending them to collections and that is not ok and it is fraud. I have never been to youfit gyms nor are any youfit gyms located in **. Their claim is that I opened this account in ******* which is completely false and no proof has ever been given to me or to the BBB. Why would I never receive any bill or notice from a youfit and then all of a sudden get a debt collector calling me stating Im going to collections if I dont pay $120. Its criminal that this business is making false allegations and creating fraudulent accounts. How many people have they done this too that just say oh well I dont want it on my credit and $120 isnt that bad just pay it. It is absolutely insane that they can do this and still be credited as a business. If you look through the other complaints on this company through the BBB you can see they have done this to many others who also complained. This is an illegal and criminal act of FRAUD. This case cannot be closed because there has been no resolution at all. This company needs to be held accountable for fraud.
Sincerely,
*******************, PM
***********************,
117 South 4th Street, *************, ** 11040Office: ***************** Fax: ************
Cell: ************
Business Response
Date: 01/06/2023
We have already received your written dispute, and sent proof of the debt to your mailing address. This balance is valid and owing.Customer Answer
Date: 01/10/2023
Complaint: 18655835
I am rejecting this response because: I spoke with ************************* and my email was response was sent to the business. The "proof" they sent has an incorrect address, incorrect signature, no phone number, and no license information of mine. The license section is left blank. This is obviously a forged document and two companies acting in this capacity should be shut down. They are committing Fraud. ****** has handled this excellently thus far.
Sincerely,
*******************Business Response
Date: 01/17/2023
If you believe that you do not owe this debt please send us a dispute with proof via mail to our ************************************ 84117.Customer Answer
Date: 01/17/2023
Complaint: 18655835
I am rejecting this response because: How do I show you proof of not signing a document???? What proof can I provide, if you can name a type of proof of me not signing this alleged agreement then I will provide it. That's the most ridiculous thing I've ever heard. I've asked numerous times now for you to provide proof of me signing this contract which claims I owe money. Send the video from the gym, you cant because this is a fraudulent claim. You sent me paperwork that has my name and birthday, something that can be obtained off of *********** and conveniently the license information is left completely blank, probably because you did'nt have it just like you did'nt have my permission to sign this document. Please let me know what kind of proof I can send to prove I did not sign this agreement and I will be happy to send it over.
Sincerely,
*******************Business Response
Date: 01/31/2023
We reached out to the original creditor, YouFit Gyms and they have instructed ** to close the account. We have sent a closure letter to your address: ************************************************************************************************* 11746.Customer Answer
Date: 02/02/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to **** appreciate this being closed but I'm still very upset that my information was used without my permission.
Sincerely,
*******************Initial Complaint
Date:12/28/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
******************************************* has continually called and sent me emails regarding and alleged debt with ************************ for $168. I am not liable for this debt as I was overcharged for services I did not receive and ultimately refunded partially to reflect the ****************. A complete dispute packet has been mailed to the business including receipts, messages from the manager stating I do not owe anything as well all the other necessary documents and they are continuing to send me emails and call, though the information submitted clearly shows I owe no debt to Fuel Fitness.Business Response
Date: 12/29/2022
We have already received your written dispute, and contacted the original creditor Fuel Fitness PT, they have instructed ** to close the account. A letter stating as such has been mailed to your address: **************************************************************** 33476.Customer Answer
Date: 12/29/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
Date:12/23/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received multiple collection call/letters about debt I owe to Evergreen *********** from ******************************************** First, they spelled Evergreen wrong on their collection letter (weird mistake for a law firm). Second, I DO NOT OWE ANY DEBT to Evergreen. I have a credit card on file and gets billed quarterly. I called Evergreen and found out that ******************************************* sent out collection letters for ALL OPEN A/R. This is borderline criminal behavior to send out collection notices for statement balances that are still clearly current and not even close to being delinquent.Business Response
Date: 12/23/2022
We will treat your complaint as a formal dispute and have reached out to the original creditor, Evergreen Lawn & Pest Control. We will send our response via mail to your address: 509 *************** ***************** ** 32714.Initial Complaint
Date:12/21/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I've received letters and emails from Aldous & Associates, PLLC in regards to owing Workout Anytime Fitness $200. I have requested a statement showing how they came up with that amount but the guy who I spoke with said he will note the account that I am refusing to pay and hung up. Supposedly they are saying that I did not cancel my membership, when in fact I did cancel. I spoke to two different people and not once did they say I needed to put it in writing. However, the agreement states there is a $59 cancellation fee and the remainder of the contract which would end February 2023. That still doesn't add up to owing $200. Need a statement explaining charges.Business Response
Date: 12/22/2022
We will treat your complaint as a formal dispute and have reached out to the original creditor, Workout Anytime. We will send our response via mail to your address: ********************************************** 30252.Customer Answer
Date: 01/10/2023
Hi, I did not received what I requested. I requested a breakdown of the charges, an explanation of how the amount of $200 is owed. I received in the mail a copy of my contract with the original creditor only, which I already have. Can you please provide me with a breakdown of the $200 you are trying to collect?Thank you,******* SingletonBusiness Response
Date: 01/12/2023
We have requested the itemized breakdown from Workout Anytime and will mail it to your address: *********************************************** 30252.Initial Complaint
Date:12/20/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
- NO RESPONSE TO DISPUTES - FAILURE TO INVESTIGATE - FAILURE TO PROVE OWNERSHIP - FAILURE TO LEGALLY VERIFY - WILLFUL NEGLIGENCE I have contacted this company on 6/3, 6/7, 6/21, 6/28, 7/13, 7/28, 9/15, 9/30, 10/2, 10/5, 11/11, 11/30, and 12/8. They have failed to delete information on my credit report resulting in reputable damages from identity theft, which was proven by myself in accordance to the law.This company has failed on multiple occasions in the past few months to comply to the laws. They have failed to investigate my dispute properly, FAILED TO RESPOND to my disputes, failed to prove investigations, failed TO PROVE OWNERSHIP, failed to legally verify and prove willful negligence. I, Genesis ************************** have gathered all this information for litigation.Business Response
Date: 12/21/2022
We have already received your written dispute, and sent proof of the debt to your mailing address on 12/16/2022. This balance is valid and owing.Initial Complaint
Date:12/15/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Theres is a charge from blink fitness of ****** dollars. I do not have an account with them anymore, when pandemic started I called them and make myself very clear when I said to them I need to CLOSED this account, not one was able to visit the gym anymore because of COVID and I appreciate if this account is completely CLOSED, and also Im moving to another state and I do not have a blink fitness near me. After that conversation over the phone I never received a BILL from them, or emails or any call or text .This is totally inaceptable from them.Business Response
Date: 12/15/2022
We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness. We will send our response via mail to your address:
********************************************** 07666.
Initial Complaint
Date:12/12/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a letter by mail from Aldous and Associated regarding a debt collection for Fitness 19. I then called this company letting them know I have an email from one of the associates with Fitness 19 stating they was closing out my account and waiving all fees due to Fitness 19 consistently trying to take $500.00 out of my account without my permission so I closed out my account. I called the representative with Fitness 19, and he stated how would call this company, but they also give him a hard time. I called Aldous again and a representative to me to mail in my proof. I mailed this proof on 12/017/2022 to ** *** ******, Holladay, UT 84117-1374.Business Response
Date: 12/14/2022
The creditor Fitness 19 informed Aldous of a payment made to this account on 12/10/22. This account has been settled and a closure letter has been mailed to: **** ***** ***** **** Riverside, CA 92507.Customer Answer
Date: 12/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** *******
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