We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,159 total complaints in the last 3 years.
  • 444 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a notice that I have a collection from ALDOUS AND ASSOCIATES on my credit report. It says it was opened on Jun 27, 2022 for $151 with account number starting in XXXXX that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.

    Business Response

    Date: 12/12/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, ***************. We will send our response via mail to your address: ************************************************, 31030.

  • Initial Complaint

    Date:12/07/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with sprint and do not have a contract with convergent. They do not provide me with the orginial application like I asked.

    Business Response

    Date: 12/08/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness. We will send our response via mail to your address: *** ******** ***  Brooklyn, NY 11226.

    Customer Answer

    Date: 12/09/2022

     

    Complaint: ********



    I am rejecting this response because:

    Only acceptable response will be deleting the account.



    Sincerely,

    ***** *******

    Business Response

    Date: 12/12/2022

    We have already received your dispute, and will sent proof of the debt to your mailing address. 

  • Initial Complaint

    Date:12/07/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got an email subjected "Helping you return to Workout Anytime" on 11/11/2022 saying Aldous's office has been retained by Workout Anytime to contact me regarding the past due balance as a result of missed payments according to your agreement with Workout Anytime. Workout Anytime truly believes your life will be better when you are using the fitness center

    Then the second email with the subject "4th notice: Past due Workout Anytime account" was after four weeks on 12/06/2022. There were no emails in between, neither I was sent any letters by mail or contacted by calling. I called them and they did not validate my debt except by saying I owe $107.50 for Workout Anytime. I contacted Workout Anytime and confirmed that I never had any contact with them, and never signed up with any fitness club in my entire life. Workout Anytime doesn't have my data so that they can verify what kind of debt it could be. I contacted Aldus by phone and the agent was just pushing me to pay and threatening to report it to credit agencies.

    They have not sent me anything stating that owe this or an original contract with my wet signature, address or any personal details on it other than my Name and Email. This is why I am filling up my address here. I have never given any consent to Workout Anytime to provide my personal information to others. This is simply the case of IDENTITY THEFT by Aldus & Associates and I have filed an Identity Theft report to Federal Trade Commission the about this matter.

    At first, I thought someone is trying to scam me and but the second email from them was when I paid attention to it. I am one hundred percent sure not signed -up for any fitness club entire my life and therefore request Aldous to refrain from my Identity Theft and Illegal ways of scamming money from me.

    Business Response

    Date: 12/08/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, Workout Anytime . We will need an address to mail the validation of debt to you. There is not one on file with them nor did you provide one here, You can call us at ###-###-#### to update your information. 

    Business Response

    Date: 12/19/2022

    We reached out to the original creditor Workout Anytime and they have directed us to close the account. Your account is closed. 

    Customer Answer

    Date: 12/19/2022

     

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. However, I am still of the opinion that Aldous & Associates or Workout Anytime are basically scamming people if others are getting a notice this  way. Now I am letting you that I lived and have always lived in a state where Workout anytime doesn't have a single club. I spoke to them and they conformed me now having any club in my state. Behavior of Aldus staff over the phone was horrible and I hope they that people with little dignity ! 



    Sincerely,

    ****** ******

  • Initial Complaint

    Date:12/06/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with I Am Fitness NY nor do I have a contract with Aldous and Associates, PLLC. In addidtion they did not provide me with the original application as I requested.

    Business Response

    Date: 12/07/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, I AM FITNESS NY. We will send our response via mail to your address: **** ******* **** Schenectady NY 12309.

  • Initial Complaint

    Date:12/03/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a notice that I have a collection from ALDOUS on my credit report. It says it was opened on 02/01/2022 for $155.00 with account number starting in ********** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.

    Business Response

    Date: 12/05/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, Vasa Fitness. We will send our response via mail to your address: **************************************************************************** 85225.

  • Initial Complaint

    Date:11/30/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates and do not have an account with Aldous and Associates. They did not provide me with the original application or signed contract with me and Aldous and Associates. Aldous and Associates also does not have license to collect any deb in NY.

    Business Response

    Date: 12/01/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness. We will send our response via mail to your address: * ***** Massapequa NY, 11758.

  • Initial Complaint

    Date:11/30/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been contacted by phone and email SEVERAL times now regarding an alleged debt I owe to "Texas Family Fitness." I was on a joint membership with my husband, but the account was legally closed. I also have my own separate account, which is in good standing and for which I make monthly payments. After I started getting calls from ********************************************** my husband went and spoke in person with a manager at Texas Family Fitness. They confirmed that our joint account was closed and there was no pending debt. They also stated that they do not use ANY 3rd parties for any kind of debt collection, that they handle all of it 100% in-house. They suggested to us that this sounded like a SCAM and not to pay any money to this business.

    Business Response

    Date: 12/01/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, ***** Family Fitness. We will send our response via mail to your address:

    6605 ********************************************************. We have placed a DO NOT CALL instruction on your account. 

    Customer Answer

    Date: 12/01/2022

     
    Complaint: 18486024

    I am rejecting this response because: we have spoken directly with the business that Aldous & Associates is ALLEGEDLY doing debt collection for in this instance (Texas Family Fitness) and they have unequivocally stated that they do not use them (or any other business for 3rd party debt collection.) You have no legal authority to communication with Texas Family Fitness regarding an account (current or previous) of mine. This is not a real debt. Stop contacting me. 

    Sincerely,

    *******************

  • Initial Complaint

    Date:11/30/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates. They have not provided me with the original application like I requested.

    Business Response

    Date: 12/01/2022

    We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness. We will send our response via mail to your address: **** ***** ****** **** Austin, TX 78728.

  • Initial Complaint

    Date:11/12/2022

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Crunch and do not have a contract Aldous and Associates. They did not provide me with the original application like I asked.

    Business Response

    Date: 11/14/2022

    We will treat ***********'s complaint as a formal dispute and have reached out to the original creditor, Crunch Fitness. We will send our response via mail to your address ******************************************************* 91950.

    Customer Answer

    Date: 11/14/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************************

  • Initial Complaint

    Date:11/11/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Official written Notice Delivered and Signed for on October 17, 2022 by ************************* pertaining to the laws this company has violated according to Federal Law. No contract with *********************************************** PLLC yet a claim has been made, remove this account from all credit reporting agencies and third parties without delay.

    Business Response

    Date: 11/11/2022

    We sent a response on 10/20/2022. 

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.