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Business Profile

Solar Energy Contractors

Lumio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Reviews

This profile includes reviews for Lumio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lumio has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lumio

      1550 W Digital Dr Ste 500 Lehi, UT 84043-6783

    • Deca Living

      2000 E Lamar Blvd Ste 300 Arlington, TX 76006-7356

    • Lumio

      2000 E Lamar Blvd Ste 300 Arlington, TX 76006

    • Lumio HX, Inc.

      12600 Challenger Pkwy Ste 200 Orlando, FL 32826-2756

    • Rising Investments LLC

      2500 Mottman Rd SW Ste 100 Tumwater, WA 98512-6276

    Customer Review Ratings

    2.96/5 stars

    Average of 966 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromGreg S.

      Date: 02/02/2023

      5 stars

      Greg S.

      Date: 02/02/2023

      Lumio came by and showed me how solar works now compared to in the past and this is awesome. I think everyone should do this to get away from the power company rate increases. I OWN MY POWER and I love it! ********************* was my guy that helped me he is the man!

      Lumio

      Date: 02/16/2023

      Hi ****, Lumio values your feedback and will be sure to pass it along to **** and the team. We love helping homeowners like you make the empowering switch to solar!
    • Review fromGary H.

      Date: 01/31/2023

      5 stars

      Gary H.

      Date: 01/31/2023

      We did the research and got three bids on solar for our home. Lumio was the most competitive and the panels were top tier. It took a few months to get the process going and we called a few times to get a schedule. The demand for solar is great so we figure it would take a while. Panels were installed by end of December as promised. Installers did a great job with no issues. Look forward to small or no electricity bills.

      Lumio

      Date: 02/16/2023

      Hi ****, we appreciate your review and are happy to hear of your experience!
    • Review fromFrank W

      Date: 01/29/2023

      3 stars

      Frank W

      Date: 01/29/2023

      This review is not meant to reflect on the service that was provided by ***********************. Our original sales consultant mislead us about the tax credit we were going to get, making it sound like going solar would issue us a large refund that we could apply to our loan to lower the payments. My parents were also promised a referral bonus of $500 for getting solar installed at their residence, and then referring Lumio to us to get solar installed. As of now my parents have not received any referral bonus. My panels were not producing due to an inverter issue, and it took multiple weeks for service to be rendered. Thus I now have almost a regular electric bill, on top of my solar payment. Everyone that provided any physical labor has been absolutely awesome. Once we signed on the dotted line though getting in contact with anyone at Lumio was almost impossible. Though we were misled about some things, we definitely are happy about going solar, but the lack of communication from the company during and after the process is troubling.

      Lumio

      Date: 02/23/2023

      *****, thank you for reaching out. Your customer account manager has attempted to reach out to you via phone multiple times but has not been able to get a hold of you. Please contact us at ************.
    • Review fromKathy M.

      Date: 01/28/2023

      5 stars

      Kathy M.

      Date: 01/28/2023

      Lumio installed my solar panels today! Excellent installer **** was very professional and knowledgeable. He did all the roof work all by himself! His partner installed the electric box to perfection too. Just the two of them. They arrived at 9 am and it was complete by 3 pm with 21 panels. They answered my questions. Very polite and friendly too. I would recommend Lumio Solar to everyone! Thanks guys

      Lumio

      Date: 01/30/2023

      Hi *****, thanks for your recommendation! Lumio values your feedback and we'll be sure to pass it along.

      Lumio

      Date: 01/31/2023

      *****, thank you for sharing your experience with Lumio!
    • Review fromMike H

      Date: 01/26/2023

      5 stars

      Mike H

      Date: 01/26/2023

      Straight forward company. The quality of the work was on point.

      Lumio

      Date: 01/27/2023

      Thank you for the review and excited to be providing solar for you! Please reach out if you need anything moving forward
    • Review fromstefanie b

      Date: 01/26/2023

      1 star

      stefanie b

      Date: 01/26/2023

      Would not advise you to get !! My husband got solar for the house when I was not there,the contract is under him. He passed way in November 2022, I contacted them and send the death certificate which they where not at all helpful. Now I'm stuck with a solar contacted that is not in my name and the system does not even let me in . I can't enter the system or the account. The website does not properly work and no one ever answers the phone!! I got a solar bill and a power bill that total of almost 450$ every month.

      Lumio

      Date: 01/26/2023

      Our sincere apologies for your loss and issues experienced. You are already listed on the account, so no contract change is need. To switch over the monitoring, you would contact EnPhase at (877) 797-4743. We will have a rep reach out to you asap to assist you
    • Review fromHoward B

      Date: 01/26/2023

      1 star

      Howard B

      Date: 01/26/2023

      Bad company. I am a 67 year old senior with wife that's been in hospital. I have been taken advantage of by a Salesman and the Company he works for called DECA Doing Business As Lumino. The company DECA / Lumino, *********************************************************************. Lic ******. TDLT:B18774, Has a sales man promising to add extras to the contract but not following through. I agreed to do the Solar contract with the following add Ons as part of the deal. To replace the main electric panel and To install 2 patio covers and pour concrete with both. They didn't replace the **** electric panel, they taped into the existing panel and they only have installed one of the patio covers. I called them numerous times only to get promises of he would add a contract to the solar contract that never came. There Salesman ********************* says only the solar can be on the contract and that after we had made the agreement he would get made up and get me a copy. Shame on me I trusted him. I called Lumino Manager *********************** only to be told on numerous time they would get the work completed by Phone and phone texts. Lumino Manager **** has agreed by text and phone calls that they had confirmed that **** will have to finish the work. And should have finish the job on several occasions. I have sent the information by texts to ***********************. He again agreed to get worked out even if **** didn't respond. I only have phone texts to prove that both agreed to getting things completed but now after 6 months I am be ignored. When trying to communicate they no longer respond.

      Lumio

      Date: 06/16/2023

      Hi ******, apologies for our late response, we just received your review. If you have any additional questions or concerns about your account, please reach out to *************************************** or ************** for assistance.
    • Review fromBrandon H

      Date: 01/26/2023

      5 stars

      Brandon H

      Date: 01/26/2023

      *** was super helpful and passionate about his work. Everything was installed efficiently and professionally. Overall it was an easy process. Have had it for about half a year and no problems so far.

      Lumio

      Date: 01/27/2023

      Hi *******, we're so glad to hear itthanks for sharing!
    • Review fromBobby D

      Date: 01/26/2023

      5 stars

      Bobby D

      Date: 01/26/2023

      Lumio as a whole was great! From start to finish there was complete transparency about how everything worked, and how much I would be saving. Thank you so much ****** for setting us up. Definitely would recommend Lumio.

      Lumio

      Date: 01/27/2023

      Hi *****, thanks for the recommendation! Lumio values your feedback and will be sure to pass it along to the team.
    • Review fromLucy T

      Date: 01/25/2023

      5 stars

      Lucy T

      Date: 01/25/2023

      If youre looking to go solar LUMIO is definitely the best choice. I shopped around with 5 of the top companies in ******* and I cant thank LUMIO enough. I was paying 500 in the summer for power and now Im paying 280 fixed. The experience has been great so far, they handled everything and only took them a month to install. They installed it halfway through the month and my bill was zero dollars the next month and I didnt receive my bill for the panels till the month after that!

      Lumio

      Date: 01/27/2023

      Hi ****, we're happy to hear of your experience and appreciate you sharing it!

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