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Business Profile

Solar Energy Contractors

Lumio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Reviews

This profile includes reviews for Lumio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lumio has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lumio

      1550 W Digital Dr Ste 500 Lehi, UT 84043-6783

    • Lumio

      2000 E Lamar Blvd Ste 300 Arlington, TX 76006-7356

    • Lumio

      2000 E Lamar Blvd Ste 300 Arlington, TX 76006

    • Rising Investments LLC

      2500 Mottman Rd SW Ste 100 Tumwater, WA 98512

    • Lumio Energy

      2929 S Elm Ave Fresno, CA 93706

    Customer Review Ratings

    2.96

    Average of 972 Customer Reviews

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    Leave a Review

    Review Details

    • Jenifer S

      Date: 10/08/2022

      Jenifer S

      Date: 10/08/2022

      This company has been great so far, from the nice young woman who knocked on my door, to the technician who explained my options clearly and the tall fellow who came to photograph the roof. I amcompletely satisfied and highly recommend Lumio Solar!

      Lumio

      Date: 10/10/2022

      Hi ******** , thanks for sharing! Lumio values your feedback and we'll be sure to pass it along. We love helping homeowners like you make the switch to solar!

    • Julio G

      Date: 10/07/2022

      Julio G

      Date: 10/07/2022

      Working with this company has been very disappointing. The sales person ********************************* provided information that I would not be charged for the panels until they were up an running. Took them over 3 months, starting in March-2022, to complete the job and even after the panels were installed they were not fully operating. Its now 10/2022 and panels are still not fully functional. Additionally, they had to send contractors multiple times to complete task that were already completed. I had to meet with a contractor 3 times to complete the stucco around the electrical panel and every time contractor showed up they would take pictures because the job was complete but it would not get updated in the system as completed. I tried to communicate this with ********************************* but he just started ignoring my calls and e-mails. Not only has the job not been fully completed, I am now being charged monthly for the panels. I know have incurred a personal loss of $1,048.83 for the solar panels that are not working. This is on top of still having to pay the monthly electrical bill. When I try to reach them they inform me that they will contact me to get the matter resolved but usually I have to call back a week later in order to get a response. If you want to get a group of people to bring forth a lawsuit against Lumio please reach out to me on this platform. ***************************

      Lumio

      Date: 01/10/2023

      Hi *****, we appreciate your patience as we work to resolve your concerns and apologize for the inconvenience. We have reimbursed you for solar payments from before your system was turned on and have offered an additional reimbursement for the inconvenience. Please continue working with our team to get that payment sent out. We also show that your system is PTO and producing normally. If you have any further questions or concerns, please don't hesitate to reach out to our customer care team.

    • Sharon P

      Date: 10/06/2022

      Sharon P

      Date: 10/06/2022

      If I could give you more then 5 stars I would. Your techs were here bright and early. Explained who they were and what would be done. They went right to work. Knocked on my door when they were done. Told me what was done today and what to expect next. Told me if I have any questions or concerns just give them a call. I dont think I have ever worked with such a great company. Thank you

      Lumio

      Date: 10/10/2022

      ******, We love hearing these kinds of reviews. Thank you for taking the time to give us feedback. Here at Lumio we value our customers and always strive to give them a great experience. Thanks for letting us help with your solar needs.

    • Phyllis G.

      Date: 10/05/2022

      Phyllis G.

      Date: 10/05/2022

      ZERO STARS!! They never turned panels on after numerous phone calls now i have a payment for non working panels/solar AND my electric bill for july, august was **** near $2,000 i see nothing but complaints... Classaction Lawsuit against these shyster crooks anyone?? Im calling my lawyer!! No more, worlds crappy enough as it is.. now this nonsense?? Im done!

      Lumio

      Date: 06/16/2023

      Hi *******, apologies for our late response, we just received your review. The notes on your account show that all reimbursements have been sent. If you have any additional questions or concerns about your account, please reach out to *************************************** or ************** for assistance.

      Phyllis G.

      Date: 06/16/2023

      **** did the right thing finally!! You've restored my faith in humanity! God Bless!!

    • Soldier4Life

      Date: 10/05/2022

      Soldier4Life

      Date: 10/05/2022

      The best solar company.A+++ Based on personal experience this company will be the number 1 ************* in *******.

      Lumio

      Date: 10/10/2022

      Hi ********, thank you for this glowing review. We love hearing about your experience.

    • Margharita S

      Date: 10/05/2022

      Margharita S

      Date: 10/05/2022

      So far, weve been treated very well. Everyone weve dealt with has been helpful, clear, and happy to answer any additional questions. Its been a very positive experience.

      Lumio

      Date: 10/10/2022

      Hi **********, we love hearing about your wonderful experience and we love helping homeowners like you make the switch to solar!

    • Roger H.

      Date: 10/05/2022

      Roger H.

      Date: 10/05/2022

      We have had an excellent experience so far from Lumio. All of our questions have been answered and the work done has been completed in the time it was promised.

      Lumio

      Date: 10/10/2022

      Hi *****, we appreciate you sharing this with us! We love helping homeowners like you make the switch to solar.

    • Regina C

      Date: 10/05/2022

      Regina C

      Date: 10/05/2022

      The salesmen were very conceiving and made many promises. Told us that investing in solar panels would be the best investment.Wrong! I referred several people and truly feel bad that I put a financial burden on them and myself. First complaint is I was told that the solar panels would replace my electric bill or that I would get money back. That has not been true my electric bill has double now with the panels and my regular electric bill. As a single mom on a fixed budget this has put a financial burden on my family. Second complaint is that my panels were installed in March were not turn on till mid June while I was being charged for the panels. Third complaint I have had issues with my panels since they have been installed the company is fully aware but have yet to fix them!! Fourth complaint is when the installation was done the worker left a mess. I really wish I would have never gone solar and we tell people not to do it!!

      Lumio

      Date: 01/20/2023

      ***************, we apologize for the delays and appreciate your patience. We did have you scheduled yesterday for our techs to come service your system but they were unable to get ahold of you and no one was at the residence when they showed up. Our team will be reaching out to reschedule. Please continue working with them until your system is fully on and functional. We do appreciate your feedback about our installation team and have passed it along.

    • kurtis d

      Date: 10/05/2022

      kurtis d

      Date: 10/05/2022

      Duke Energy fraud scam after ***************************** Solar has people going door to door in my neighborhood claiming affiliation with ********** and they are there to help with power.Specifically *************************, Area manager.****** stood in front of a no trespassing sign and harassed a 90 year old resident with probing questions about who was with her, who paid the bills, how much were her bills.When confronted about the trespass he claimed that his business license and his affiliation with ********** gave him the right to ignore trespassing just like a police officer does not adhere to trespass laws.He cited that he was helping not selling and displayed his $40,000 Rolex given to him by the company for his service to people.In photos that I have he appears to be concealed carry under his shirt, right side.Seminole county ******* sheriff was notified and responded.

      Lumio

      Date: 10/11/2022

      Hi ******, thank you for bringing this to our attention. This kind of behavior is unacceptable at Lumio and we will be looking into this. Please know this is not what our company trains our representatives to do.

    • Charlotte V

      Date: 10/04/2022

      Charlotte V

      Date: 10/04/2022

      NO stars for this company! Our solar panels were installed in January 2022, they began charging ** in April 2022 for services and it is now October 2022, and we have still not received any solar energy which was supposed to replace our electricity. We have been in contact with this company about the status of our solar panel system numerous times since April with no results. DECA has now changed its name to Lumio.

      Lumio

      Date: 06/16/2023

      Hi *********, apologies for our late response, we just received your review. The notes on your account show that your system is up and running and we're working on repairing any home damage remaining. If you have any additional questions or concerns, please reach out to *************************************** or ************** for assistance.

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