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Business Profile

Solar Energy Contractors

Lumio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Reviews

This profile includes reviews for Lumio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lumio has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lumio

      1550 W Digital Dr Ste 500 Lehi, UT 84043-6783

    • Lumio HX, Inc.

      12600 Challenger Pkwy Ste 200 Orlando, FL 32826

    • Lumio Energy

      2929 S Elm Ave Fresno, CA 93706

    • Lumio

      2000 E Lamar Blvd Ste 300 Arlington, TX 76006-7356

    • Deca Living

      2000 E Lamar Blvd Ste 300 Arlington, TX 76006-7356

    Customer Review Ratings

    2.94

    Average of 980 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Denise A

      Date: 08/02/2022

      Denise A

      Date: 08/02/2022

      I have just started with the process. So far Ket, the sales rep, and ****, solar survey, were professional and friendly. I have been recommending solar to everyone. Looking forward to finishing the project.

      Lumio

      Date: 08/04/2022

      Hi ******, glad to hear this! Ket and **** are incredible individuals and were lucky to have them. Please let us know if there is anything we can do for you!

    • Blessing F

      Date: 08/02/2022

      Blessing F

      Date: 08/02/2022

      I have had a terrible experience with Lumio. We were excited to go solar and have been so disappointed by the lack of professionalism and responsiveness from this company. I have tried to get in contact with them on several occasions as I am currently being billed for solar panels that have not been turned on (which have been installed since January) -- along with a double **** from my energy company! Unacceptable. What does it take to get some basic customer service?

      Lumio

      Date: 08/04/2022

      Hi Blessing, our customer care team has reached out to you to address your concerns. We have sent you a reimbursement to cover your loan payment for the months you were double billed and service for your panels has been scheduled for August 8th. Please continue working with our customer care team to have your system fully operational.

    • Stacey F

      Date: 07/31/2022

      Stacey F

      Date: 07/31/2022

      Id leave 0 stars if I could. Im in Southwest ******* and I am wondering why is this company is sending out sales people at almost 9 oclock at night?! Completely unacceptable. I have a Ring camera and have video of one of their sales people going door to door that late at night. And then the same person coming back the next morning! Horrific way to do business.

      Lumio

      Date: 08/02/2022

      Hi ******, thanks for letting us know. Reviews like yours are important in helping us reinforce training and make sure our representatives are providing the best experience for homeowners. Unfortunately there arent enough details here to identify this individual. If you have any additional details that might help us, please email ****************************************

    • Jose T

      Date: 07/30/2022

      Jose T

      Date: 07/30/2022

      the experience I had with lumio employees was professional.they we're very thorough in explaining step by step of the whole process very satisfied.

      Lumio

      Date: 08/01/2022

      Hi ****, thanks for sharing. Glad we could help with your solar needs!

    • Page H

      Date: 07/29/2022

      Page H

      Date: 07/29/2022

      Sales reps continue to come door to door and text after expressing we are not interested. Just rang my door **** and knocked and left my home again at 8:26pm this is unacceptable with children and pets. Have some respect for peoples family time / bed time routines. Upon first visit, I answered the door - and he showed me neighbors bills? Strange. Also, Let me know that my neighborhood is about to blow upWith door to door knocking and to get ready. ****** pushy will not get you more business!!!

      Lumio

      Date: 08/01/2022

      Hi Page, thanks for sharing this with us. Your review is important in helping us improve homeowners experiences with our representatives and leads to additional training for them. Unfortunately there is not enough information here to identify the individual you are referring to, but if you have any additional details that might help us, please email them to ****************************************

    • Mariette C

      Date: 07/28/2022

      Mariette C

      Date: 07/28/2022

      I have a no soliciting sign when an individual knocked and rang my doorbell. He told me I should've received a letter from Oncor, I hadn't but told him I would contact Oncor directly. He didn't acknowledge that, just went into his spiel by saying he lived down the street and described a vehicle there (ironically that description matches the car next door and not the street he supposedly lives on), I told him no thank you. He didn't acknowledge me and kept speaking. I told him I'm not interested and he kept speaking. I had to firmly say no and close the door. It was uncomfortable and I felt the practice he used of describing a familiar vehicle in the area to put a female at ease was shady at best, especially when the vehicle he described is parked next to my house.

      Lumio

      Date: 08/01/2022

      Hi ********, thanks for letting us know about this. Feedback from homeowners like you are important in making sure our representatives are creating the best experience for homeowners. Unfortunately there aren't enough details here to identify this individual and work with them on additional training. If you have any additional details that might help, please email ****************************************

    • JERRY K

      Date: 07/28/2022

      JERRY K

      Date: 07/28/2022

      The guys did an outstanding job very courtesy to property and so polite and we'll spoken.

      Lumio

      Date: 08/01/2022

      Hi *****, this makes us happy! Please let us know if there is anything else we can do for you.

    • Linda O.

      Date: 07/27/2022

      Linda O.

      Date: 07/27/2022

      I am in the beginning stages. All 3 reps have been professional and knowledgeable able to answer all my questions..I highly recommend them to anyone wanting to go solar .

      Lumio

      Date: 08/01/2022

      Hi *****, thanks for the recommendation. Were glad we could assist you with your solar needs :)

    • Jeremiah L

      Date: 07/27/2022

      Jeremiah L

      Date: 07/27/2022

      Thank goodness for Lumio! I have been living in Northern ********** for 7 years now and my electrical **** has gone to well over 400$. I had somebody come over and give me a quote about 11 weeks ago and was very surprised to see them able to cut my **** almost in half. I went solar with them and in 6.5 weeks I had panels on ******* and the whole process was very smooth for me and my wife.

      Lumio

      Date: 08/01/2022

      Hi ********, we love seeing homeowners like you benefit from the abundant energy of the sun. Thanks for sharing your experience!

    • JESSE E

      Date: 07/27/2022

      JESSE E

      Date: 07/27/2022

      did business with deca. didnt install panels on garage, have not sent ma a check in the amount of 5000$ or so which would equal to 2 years of payments as promised. salesman ********************* had left the company before the company became lumio, now there is no record of any agreement of the promises he made to entice me into going solar. he never returned the information regarding the promise since he left the company and took or deleted our agreement. i can go on and on, but i would think that if lumio is a reputable business, they would address my concerns. their only response is "did you get it in writing?" they just dont want to be responsible for the shady dealings that the company which they aquired are responsible for.

      Lumio

      Date: 08/03/2022

      Hi *****, our customer care team has reached out to you to address your concerns regarding your reimbursement and work with you to find a solution. Please keep working with them to find a final resolution.

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