We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electric Motor Parts

eReplacementparts.com, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Motor Parts.

Reviews

Customer Review Ratings

3.48

Average of 307 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Travis E

    Date: 07/28/2023

    Travis E

    Date: 07/28/2023

    Ordered a part for my dishwasher last week. Part was supposedly in stock and ready to ship. Received order confirmation right away and they charged my credit card, but never received shipping confirmation and haven't received the actual part yet. They haven't responded to my emails and no one seems to be available via phone. Very frustrating. Would not recommend ordering anything from them in the future.

    eReplacementparts.com, LLC

    Date: 07/31/2023

    We are sorry for the delay in responding. We are experiencing higher than usual e-mail volumes and are working to respond to all of our inquiries as quickly as possible!The item you ordered was in stock at the time of the order however when fulfilling the order there was an inventory discrepancy and the item went to a temporary backorder status. We see that you've contacted us in the interim to have your concerns addressed. This order has been cancelled and a full refund has been issued.Sorry for the inconvenience.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Bonnie P

    Date: 07/24/2023

    Bonnie P

    Date: 07/24/2023

    I just tried **********************, and I got my order in 3 business days!, perfect condition, and they fixed my broken weed ******. I'm quite poor, so this was a blessing and I'm thrilled. The guy was very polite as well. So 5 stars for customer **********************, correct parts, and a fair price.

    eReplacementparts.com, LLC

    Date: 07/25/2023

    Thank you so much for the review and for sharing your experience with us! We are thrilled to hear that you are enjoying our service and appreciate your feedback. We look forward to working with you again.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Debbie B

    Date: 07/23/2023

    Debbie B

    Date: 07/23/2023

    We ordered a part for our lawn mower. Waited for the part. I called the company and they claimed the part was on back order. Would be to us within 10 days. More than a month later still don't have the part, but they took our money. We are telling everyone nor to order from this company.

    eReplacementparts.com, LLC

    Date: 07/24/2023

    We do apologize for your wait on this backordered item however we have been advised this part is currently on a Factory Backorder with no lead time provided. Please know we are truly at the mercy of the manufacturers. We do contact the manufacturer monthly for any new information which we will keep you posted as this information is provided to us. I do sincerely apologize for the inconvenience. You may feel free to cancel at anytime, but I can also keep the order open should you rather want to wait.Thank you for your patience with this matter and please know we do appreciate your business.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Tony C

    Date: 07/21/2023

    Tony C

    Date: 07/21/2023

    Ordered replacement parts for my weedeater, still have not received a shipping update and don't respond to emails. Will not do any more business with them. *******************

    eReplacementparts.com, LLC

    Date: 07/24/2023

    We are sorry for the delay in responding. We are experiencing higher than usual e-mail and call volumes and are working to respond to all of our inquiries as quickly as possible!Checking on your order placed on 07/16/2023, we are showing you ordered a part that was not in stock Throttle Housing Part Number: ********* Availability: Special Order lead time 5 - 9 business days. We are also showing this order was cancelled via our online self service options and a full refund has been issued back onto your credit card.Sorry for the inconvenience.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Brent R

    Date: 07/17/2023

    Brent R

    Date: 07/17/2023

    After checking reviews here, I ordered fishing reel parts that showed up as in stock on the website. They shipped out on the same day and I received them three days later. Everything went exactly as is was supposed to.

    eReplacementparts.com, LLC

    Date: 07/19/2023

    Thank you for your review. We are always happy to hear from our happy customers and strive to take all our reviews and use them to help us help our customers. If you have any questions or concerns, do not hesitate to write back or give us a call at the number below.

    Thank you,

    ****************

    Dispute Specialist .

    **************

    www.eReplacementParts.com

    Daily 7am-12am EST

  • Duff S

    Date: 06/28/2023

    Duff S

    Date: 06/28/2023

    ******************* is a scam company. Ordered a new head for my ego trimmer they said it shipped but when I followed the tracking, the item was never actually shipped. They do not respond to my emails and they don't answer the phone. The ego web site listed this company as a source for parts so they must be in on the scam. Shame on both of them! Do not do business with either of them.

    eReplacementparts.com, LLC

    Date: 06/29/2023

    Checking on your order ********, we are sorry to hear that the part you ordered did not arrive or was lost in shipping. I am seeing that you've called us in the interim to have your concerns addressed. We have issued a full refund for this order in the amount of $53.25. This will be applied back onto your credit card within 2-3 business days.I also show that you had submitted a new order with our customer ********************** department. Order ******** on June 28th, which has been shipped. You should receive this package within 4-8 Business Days.Thank you for your patience with this matter and please know we do appreciate your business.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Gerald M

    Date: 06/26/2023

    Gerald M

    Date: 06/26/2023

    order my part and ship same day price shipping&tax given right up front fair price honest professional staff thank you for great service 06 -26-2023 ******************

    eReplacementparts.com, LLC

    Date: 06/28/2023

    Thank you so much for the review and for sharing your experience with us! We are thrilled to hear that you are enjoying our service and appreciate your feedback.We look forward to working with you again.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Ileen L

    Date: 06/06/2023

    Ileen L

    Date: 06/06/2023

    Ordered parts for my weed whacker over a week ago that were in stock, and have not received the order shipped email. Ive emailed them twice with no response. Do not waste your time and money ordering from this company.

    eReplacementparts.com, LLC

    Date: 06/07/2023

    We are sorry for the delay in responding. We are experiencing higher than usual e-mail volumes and are working to respond to all of our inquiries as quickly as possible!The item you ordered was in stock at the time of the order however when fulfilling the order there was an inventory discrepancy and the item went to a temporary backorder status.An automated email will be sent to you to advise of this shipment.We sincerely apologize for this delay.If you wish to cancel your backorder and be refunded, please contacting our customer **************************** you for your patience with this matter and please know we do appreciate your business.Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • jim b

    Date: 05/17/2023

    jim b

    Date: 05/17/2023

    ordered wheels for my Honda mower on a Monday and on Wednesday the next week FedEx didn't meet the delivery date and now the delivery date shows 'Pending'. Contacted customer support, who in my opinion is useless, and got the run around.Contacted my local Northern Tool who order the parts for me at a better price that ereplacement parts and will have them in 2 days.Buyer beware and I'll never order from this shoddy outfit again.

    eReplacementparts.com, LLC

    Date: 05/19/2023

    We apologize the Economy transit time takes longer than you expected.Economy orders are initially transported to regional sorting facilities. Packages are then processed and distributed to independent carriers (such as the **** Postal Service and ****** for final delivery.While economy shipping is often significantly less expensive than other methods, transit times cannot be precisely estimated and delivery dates cannot be guaranteed.We are showing this order was placed on May 9th and was shipped the same day. Based on the tracking information this package is ******** vehicle for delivery today.We apologize for any confusion this may have caused and appreciate your business!Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

  • Christine E

    Date: 04/11/2023

    Christine E

    Date: 04/11/2023

    Needed to replace the original front wheels on my yard man lawn mower that were 13 years old. Ordered two front wheels on July 12 2020 from eReplacementparts.com the wheels I order from this company lasted only 3 *******. Buyer beware!

    eReplacementparts.com, LLC

    Date: 04/12/2023

    We are sorry to hear about the difficulties with your Yard Man Lawn Mover Front Wheels. While we do carry genuine OEM parts here at eReplacementParts.com for Yard Man, we are not in fact the manufacturer. We do not produce or manufacturer these parts ourselves. We are an authorized distributor of parts for multiple brands. You may wish to contact. Yard Man directly for further assistance.We thank you for your understanding and appreciate your business!Thank you,Dispute Specialist www.ereplacementparts.com ************** Daily 7am-12am EST

eReplacementparts.com, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.