Business Profile

Pest Control Services

Hawx Services, LLC

Complaints

This profile includes complaints for Hawx Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

2,144 total complaints in the last 3 years.
323 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:05/26/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 26Apr2024, salesman came to my home and offered services. After saying I needed to talk to my wife, continued to pitch services and coax my payment information and I was charged $49.99.Later that same day, I printed the cancellation request (contract states no financial obligation or cancellation fee if cancelled within 72 hours of signup), signed it, and informed the salesman that I would be cancelling service. He replied and stated that the scheduled service for 29Apr2024 was cancelled.I mailed the cancellation notice on 27Apr2024 to the Hawx Services LLC, **************************************** as required.The termination notice claims that payments will be returned within 10 business days of receipt of the cancellation notice. No refund has been provided. Additionally, the card on file was charged $49.99 for another month of services.This shows a stunning violation of ethics and their own written policy. I was not expecting the refund to be immediate due to time to process, but the fact that it has been almost an entire month since it was likely delivered and I have been charged for another month in the meantime makes this unacceptable.I have removed my credit card information from their system. I now worry that they will again fail to act on this cancellation and provide a negative report on me when the June payment fails to process because they have not cancelled my contract.
Business Response
Date: 05/28/2024
Dear *******,

We do apologize for any inconvenience this may have caused you. After reviewing your account we can see that the sales representative had canceled your initial appointment. We have not received your notice by mail, but we will be able to close your account and refund the payments made. Please keep in mind it could take five to seven business days to reach your account. Your account is closed and you will not receive services. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 05/28/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I understand that the business has not received my written notice, but given my communications with the advisor, I believe I provided adequate notice and would appreciate verification that I will not be charged the cancellation fee. All other terms are acceptable.

Sincerely,

***************************
Initial Complaint
Date:05/25/2024
Type:Order Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This Hawx dude came by and tried to pitch me their service. Before signing the contract, I asked the sales rep if it would be a long-term commitment and if I could cancel at any time. However, the contract I received had terms that differed from what the sales rep and I had discussed. The sales rep verbally explained and had me sign a tablet with only a signature line on the screen. When I received the contract via email, it stated that there would be a termination fee if I canceled. I called three times to speak with the manager, and she emailed me, stating that she closed my account as per my request, but I would still be charged an early termination fee. I dont get why theyre blaming me for this fee when the sales rep ***** mention any cancellation fees beforehand. Due to my initial payment of $65 made without any service, I should not be held liable for any additional charges imposed by this company.
Business Response
Date: 05/28/2024
Dear ******,

We do apologize for any inconvenience this may have caused you. After reviewing your account you had notified us of cancelation within the three day time frame. We have removed the charged for the canceled initial service. Your account is closed with a zero balance. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 05/30/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*****************************
Initial Complaint
Date:05/25/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
HAWX Pest control solicits door-to-door and preys on old people. They offered me a “one-time introductory service.” They had me sign an “authorization” form on an IPad, which was actually a 12-month auto-renewing contract. The sales person, who had been talking for a very long time, scrolled through the document and assured me that it was a one-time service authorization and NOT a contract. I was tired of dealing with him, and gave him a $69.00 personal check for my one-time service, which they provided that day. (That’s how the got my account information.)I noticed a charge this month on my checking account for an additional $69.00. When I called HAWX, they informed me that I had signed a contract. The representative, on the phone, said that I had three days, after signing, to cancel; but, of course, that time had expired. The representative then offered to lower my monthly payment twice (to $55.00, then to $39.00), or I could pay $200.00 to cancel the contract. I chose to cancel.I am contesting the charges with my bank. I don’t appreciate being lied to and rushed through a document that was represented as an authorized form, NOT a contract. I admit to poor judgment, and trusting someone who lied to me.
Business Response
Date: 05/28/2024
Dear ****,

We do apologize for any inconvenience this may have caused you. After reviewing your account we will refund the early termination fee. Please keep in mind it could take five to seven business days to reach your account. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ###-###-####.

Thanks,
The Hawx Team
Customer Answer
Date: 05/29/2024

Complaint: ********

I am rejecting this response because:

Sincerely,

** **** *******
Customer Answer
Date: 05/29/2024
I want Hawx to make it clear that they have refunded my cancellation fee (I did stop payment, so it may have been rejected by my bank) AND that they will not contact me again for payment or advertising.
Business Response
Date: 05/29/2024
Dear ****,

We do apologize for the confusion. We have submitted a refund. Please keep in mind it could take five to seven business days to reach your account. Your account is closed and you will no longer receive services. If you have any other questions or concerns please give us a call ###-###-####.

Thanks,
The Hawx Team
Initial Complaint
Date:05/22/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I live in ********* **** and a door to door salesman came by for the company on 5/21/2024. He started his pitch, I said that I was good, I did not want their services. I said that three times and the guy continued to talk like I didn't exist. In total I had to say about five times that I did not want their services and I was almost yelling at the end. He came to my home unannounced, after the first time I declined you are trespassing at that point. I should not have to repeatedly tell you I don't want your services when you interrupt my day in the first place. He also started the conversation by asking if I was "the man of the house" which is chauvinistic and outdated. When I asked for a card, he conveniently did not have one. It is ridiculous for a door to door salesman to act this way.
Business Response
Date: 05/22/2024
Dear ****,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience this may have caused. Can you give us a little more information, like the City you live in and the name of the sales representative. So we can address your concerns with the sales leadership team.
Thank you,
Hawx Pest Control

Customer Answer
Date: 05/22/2024

Complaint: 21745285

I live in sherrills **** NC and the guys name was *****************************. He said he didn't have a card but that was the name on a neighbors paperwork that he sold to.

Sincerely,

*********************
Business Response
Date: 05/24/2024
Dear ****,
Thank you for this information. We will send this to the sales team for resolution to this matter. Once again we apologize for the inconvenience this may have caused you. If you have any other questions or concerns please give us a call at ************.
Thank you,
The Hawx Team
Initial Complaint
Date:05/21/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
April 4th I was approached by a Hawx salesman and was told that I could discontinue pest control services when We moved homes but when we started to move homes and I called Hawks services to discontinue pest control services. They said there would be a $200 disconnection fee which is not what the salesman had said.
Business Response
Date: 05/22/2024
Dear *****,

We do apologize for the confusion. Upon signing the agreement, you had received a copy of the service agreement in an email. It has been viewed multiple times. In the agreement it explains the early termination fee. If you are moving to a location that we serve we will be able to transfer to the new location. If you are out of our service area to avoid the fee you need to send in approved proof of movement. If you have any other questions please call in at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT). As of right now your account is still active.

Thank you,
Hawx Pest Control

Customer Answer
Date: 05/22/2024

Complaint: 21742551

I am rejecting this response because:
I told the Hawx door to door salesmen I would be moving soon and he said I could close the policy with no fee when I moved. He did not clarify that the area I was moving to had to be an area not serviced by Hawx. He said he would put it in the policy that I would be moving soon and I could ignore what any agreement said.

Sincerely,

*********************
Business Response
Date: 05/22/2024
Dear *****,

We do apologize for any inconvenience this may have caused you. We need to adhere to the agreement. We are unable to change any part of the agreement. If you would like to proceed with the cancellation please call in to do so. You can reach us at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control

Customer Answer
Date: 05/22/2024

Complaint: 21742551

I am rejecting this response because:
I called ********************* to discontinue their ******************** and they said they would need $200 to stop services which is completely unacceptable and counter to what the Hawx salesman told me. This is a blatant bait and switch.

Sincerely,

*********************
Business Response
Date: 05/24/2024
Dear *****,

We do apologize the moving policy was not reviewed with you, however we have closed your account with out the early termination fee. If you have any other questions or concerns please give us a call ************.

Thanks,
The Hawx Team
Customer Answer
Date: 05/24/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*********************
Initial Complaint
Date:05/15/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The service provider/rep showed me fake pictures of my house covered with termite holes. He pressured me into getting a termite bait system installed in my yard that was $1,400. He used false statements and scare tactics to purchase this system thinking I had a termite infestation problem. He TOLD ME THE $1,400 was in house financing. Instead they turned this over to a company called Splitit.com. As he very quickly moved through the screens he just said sign here and here acknowledging you accept the price. I did not have a chance to read any page because he just went to the signature line. Two separate pest control companies have been to my home and inspected the termite stations (which are $8 ea on Amazon). Not one of them had a single termite. I cancelled my services with Hawx and paid $199 cancellation fee. They said it was between me and Splitit.com to see if anything could be done because they had already received payment from them. They would not be refunding me because it was beyond 3 days. I explained the tech used fake pictures and pressured me along with false information and they still refused to give me the $1,400 back. Spirit.com does not have a phone number and their policy is to work it out with the company. Again Hawx is refusing to refund Splitit.com so my monthly payments can stop. I no longer have service with this horrible lying company. Please help me get my $1,400 back!
Business Response
Date: 05/16/2024
Dear *******,

We do apologize for the confusion. The termite bait stations are a preventative service. We install a special bait that the termites eat and bring back to the colony to eliminate the colonies. The station do not collect termites. It is purely preventative. The termite bait stations have not been removed, the service profession was unable perform the service. We will need to reschedule that appointment unless you would like to reinstate that preventative service. If you have any other questions or concerns please give us a call at ************.

Thank you,
The Hawx Team
Initial Complaint
Date:05/14/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
5/14/2024 My service was cancelled by the business without my request and I was charged a $199 cancellation fee. I would like the fee refunded as it was not my choice to cancel the contract.
Business Response
Date: 05/14/2024
Dear ******,

We do apologize for any inconvenience this may have caused you. You had spoke to an agent today let us know that you longer wanted the service. Since the agreement was not fulfilled we had to add the early termination fee. We will work with you if you would like to reinstate your account and finish out the agreement. As of right now the account is closed an no refunds will be given. If you would like to make any changes please give us a call at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control
Customer Answer
Date: 05/15/2024

Complaint: 21708969

I am rejecting this response because: I did not agree to terminate the account early. Please review and provide the recorded call. I asked the agent for time to decide which action should be taken, the agent was rude and pushed for an immediate answer. The home under this contract is being sold so the decision isn't so clear cut.
To provide additional background - I subscribed to ************ in April of 2023. Thei initial service included some add ons and the door knocker was confused about the service I actually wanted. He signed me up for general pest control but all I requested was mosquito treatment. I brought this to an agent's attention and instead of switching my service the agent restarted my contract. This was not my intention as we knew we would be selling the home in the spring. I called in September to ask to cancel my service and was told October would be my last treatment. Earlier this week a technician showed up at my home to continue service. I called your customer service and learned from the account specialist that my contract had been restarted to last through June instead.
I am willing to work to close the account amicably but I DID NOT consent to closing the account and absorbing the early termination fee.
Sincerely,

***************************
Business Response
Date: 05/15/2024
Dear ******,

We do apologize for the confusion. In September the agent had notified you that the appointment would be the last of the season. In your area we service April through October for the mosquito service. To fulfill the agreement you would have needed to continue with the service for this season, which would be two more services. We can reinstate your account and get you scheduled for your remaining services. If we do that we can refund the early termination fee. If that is something you would like to do please give us a call. If you would like to no longer receive services than the early termination fee is valid. If you would like to make any changes please give us a call at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control
Customer Answer
Date: 05/15/2024

Complaint: 21708969

I am rejecting this response because:

Sincerely,

***************************
Initial Complaint
Date:05/13/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had a solicitor from Hawx come to my neighborhood and offer to sell me their service. I did incline and was notified by the employee that Hawx would come out once a month to spray my yard. Hawx came out 3-4 days later which I was told they would do. 45 days later, they did not return and I called customer service and they told me that 2 of my appointments were cancelled without reason. My situation was then escalated to a program manager and she was unruly and unprofessional. She refused to cancel my service at all and was forcing me to reschedule. When I told her that the company did not uphold their part of the agreement and cancel my service and void the cancellation fee, she said it was my fault because I failed to go online and schedule an appointment. I told her that not one time did their sales rep tell me about anything about scheduling appointments online. My wife called to speak to billing as well and the girl who dealt with my wife also put the blame on us saying it was our fault and we should’ve known better. I’ve never dealt with a unprofessional company like this in my life.
Business Response
Date: 05/13/2024
Dear ***********,

We do apologize for any inconvenience this may have caused you. We schedule based on proximity to other customers in the same location. There is no certainly that the next months appointment will be the same day as the previous month. We are still within the month the next service should take place. Since the agreement was not fulfilled we had to charge the early termination fee. If you would like to make any other changes to your account please call in. You can reach us at ###-###-####. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control
Initial Complaint
Date:05/10/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We hired Hawx pest control for services at our home. The services we signed up for included quarterly general pest spraying and treatment for mosquito prevention. Hawx missed treatments on our house multiple times, which is supposed to be treated quarterly. I had tried to set up my own appointments by using their text option, but would never receive a text link to schedule. I could not tolerate this incompetence and poorly ran business any longer. I called to cancel the service and was notified that I would have to pay a $200 cancellation fee per the contract. This is absolutely not true since Hawx is in violation of their own contract by not providing services on a quarterly basis as agreed upon. I have called and talked with several people to try to get this resolved to no avail. I talked with ****** on 4/26/2024 and she informed me that a credit would be placed on my account, which never showed up. I talked to ********* on 5/1/24 and ****** on 5/6/24 and they were also no help. Today 5/10/24 I talked with *******, she was extremely rude and still offered no help to get this termination fee removed. I was frustrated and upset. Requested to talk to a supervisor and this was denied. Absolute sham of a business. Stay away from this company!!
Business Response
Date: 05/13/2024
Dear *****,

We do apologize for any inconvenience this may have caused you. We have provided a service on 8/17/2023. We had you scheduled on 11/29/2023 you had requested to be rescheduled, we were able to service your property on 12/5/2023. We were again scheduled to service your property on 4/4/2023, but the service professional was unable to service your property on that date. We will be able to remove the charge for the month of April. Due to closing without fulfilling the agreement the early termination fee is valid. Please call into pay the fee. You can reach us at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control
Customer Answer
Date: 05/13/2024

Complaint: 21693931

I am rejecting this response because: I was never informed of a scheduled service on 4/4/24. I don't know why the technician was not able to perform on that day, but it was in no way my fault. Hawx is still in violation of the contract and I will not be responsible for the early termination fee.
Per section 5 of the contract: "Termination: If, for any reason, customer terminates this agreement without legal excuse (e.g., Hawx is in default or breach of the agreement, or Hawx failed to provide service), you agree to pay Hawx an early termination fee in the amount of $199. The early termination fee is not a penalty, but rather a reasonable charge to compensate us for your failure to fulfill the terms of the agreement. Your full payment of the termination fee shall be our sole and exclusive remedy for early termination of this agreement."
You can see right there in your contract that it is written out that if Hawx failed to provide service then you are in breach of contract.

Sincerely,

*********************
Business Response
Date: 05/15/2024
Dear *****,

We do apologize for the confusion. You had closed the account before the agreement was fulfilled, therefore we had to charge the early termination fee. We were still within the time frame for your quarterly service. We will work with you if you would like to reinstate your account to finish out the agreement. As of right now your account is closed and all charges are valid. If you would like to make any changes to your account please give us a call at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control
Customer Answer
Date: 05/15/2024

Complaint: 21693931

I am rejecting this response because: we closed the account in ****** ******* was due in March. We are not responsible for the early termination fee.

Sincerely,

*********************
Business Response
Date: 05/16/2024
Dear *****,

We appreciate your understanding and patience as we work towards resolving this matter. We have removed the monthly fee for the month of April. We can reinstate the account to finish out the agreement. If we do that we can remove the early termination fee. If you would like to finish out the agreement please call in. you can reach us at **************. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control

Customer Answer
Date: 05/17/2024

Complaint: 21693931

I am rejecting this response because: I do not want to reinstate our contract just for your company to breach it again and have to go through all of this again. Hawx did not fulfill their end of the agreement, so per our agreement, we do not owe an early termination fee.

Sincerely,

*********************
Initial Complaint
Date:05/09/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I signed up for a one-year contract with this pest company with the understanding from the sales rep that after one year of service, I can cancel and keep my Termite mounds. But I’d want to refill them or have them serviced I would need to hold a contract. After one year, I decided to cancel Hawk and canceled my service. They continue to charge my account and harass me about payments. I have repeatedly told them that I have canceled. This even had them Transfer me to the accounting department where I stayed on hold for over an hour multiple times. Then, as of last week, they show up at my house and remove the bait out of my termite mounds. And then continue to harass me about $280 bill now. Customer service is very rude. They refused to allow you to speak. The latest Customer service rep was extremely rude. I would like for this company to stop contacting me and harassing me at all hours of the day.
Business Response
Date: 05/10/2024
Dear *****,

We do apologize for the confusion. Once the agreement ends it continues on as a month to month service. If you are wanting to make any changes or cancel your account you would need to call in to do so or send notice in writing. The first communication from you of letting us know you want to cancel was on February 5, 2024. We will be able to remove the charges after that date. All charges before that are valid. Please call in to pay the outstanding balance. You can reach us at ###-###-####. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control
Customer Answer
Date: 05/15/2024
I call and canceled this service and was placed on hold for an hour. They contacted me again the next day transferred me to the cancelation department and left me on hold for another hour. I work for a living and don’t have time to sit on the phone everyday. This company seems to ignore you when you are trying to cancel so they can continue to add to your bill. I’d go as far as calling their company a scam.

Complaint: ********

I am rejecting this response because:

Sincerely,

***** *******
Business Response
Date: 05/16/2024
Dear *****,

We do apologize for any inconvenience this may have caused you. The first communication we had with you about wanting to cancel was on February 5th. The charges before that call are valid. We have removed the monthly service fee for the months of March and April. Please call in to pay the outstanding balance. You can reach us at ###-###-####. Our office is open Monday through Friday from 7:00 AM to 6:00 PM (MT).

Thank you,
Hawx Pest Control

Customer Answer
Date: 05/17/2024
you are asking me to pay for something that I have repeatedly tried to cancel. Your company makes it extremely difficult to cancel to down right ignoring the cancel requests. And your technicians attempt to gain access to my property without consent or even a heads up prior to their arrival. Does this company do anything above board that isn’t shady?

Complaint: ********

I am rejecting this response because:

Sincerely,

***** *******

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Customer Answer

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Complaint statuses

Business Response

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Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

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