Reviews
This profile includes reviews for Hawx Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 720 Customer Reviews
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Review fromLauren C
Date: 09/13/2024
1 starLauren C
Date: 09/13/2024
A sales *** came out to my home in early March, talked me into 'trying out' their service, that I was the last one he needed for the day before going home to his new baby. I am a single Mother, which is not said as a woosme but more so that I am VIGILANT in paying attention and asking questions when signing up for anything. When can I cancel if I am not happy? "anytime" Would there be a cancelation fee? No. If you see an ant, we will come back and treat. The first treatment was done right after it rained, I am a serious plant Mom also, so I am constantly in the dirt and never saw a change in the amount of ants in my yard. Had them come back retreat, he was nice enough, explained that it might take a couple of treatments, waited and had the 2nd - 3 month treatment done. Still no change in the pest levels outside. Inquired about cancelling via email, was told to call to discuss. They canceled and charged me a $199 cancellation fee. I called and just spoke with a *** who almost seemed to chastise me about saying I am canceling and can no longer afford to pay for something that is not working, and told me it was about managing funds, and it is hard but she cant cancel it and there was no one above her she could escalate this to. Do not sign up, they are a scam of a company and gridlock you into the contract without any human understanding and decency or respect on the other end of the line. HORRIBLE!!!!!!!!!!!!!!!!!!!!
Hawx Services, LLC
Date: 09/17/2024
I want to look into your case, can you email me at ***************************************Review fromChris C
Date: 09/13/2024
1 starChris C
Date: 09/13/2024
Paid for a year up front. Contract ended. They showed up anyway. My technician confirmed it was my last visit. Then I got a bill. Billing is telling me that if I did not specifically cancel, they will auto renew my contract which I never consented to. This company uses deceptive tactics and lie by omission to get renewals. It is dirty and underhanded. Don't do business with these shysters.Hawx Services, LLC
Date: 09/17/2024
I want to look into your case, can you email me at ***************************************Review fromKushal M
Date: 09/12/2024
1 starKushal M
Date: 09/12/2024
Worst fraud company. They hire local college students for advertising which give false informationa nd put you in contract for 12 months. Upon early cancellation they charge you $200 as a early cancellation fee.Hawx Services, LLC
Date: 09/17/2024
I want to look into your case, can you email me at ***************************************Review fromJulie P
Date: 09/11/2024
1 starJulie P
Date: 09/11/2024
*************. Really nice solicitor out promoting company. ****** to have them service my home for a year. Came out once three days later (or so they say), then within two weeks my air unit had severe damage from ants, causing me to replace parts. Asked them to come out again, no show. Called the next week, no show. Had to hire a different company to do the job. Called the next month, no show, asked to cancel and was told that even with me paying $50 monthly already for no service after the 3rd month, me cancelling was going to charge me a $200 cancellation fee. Had to cancel the deductions from my bank, keep getting calls from this company asking to service. They are harassing. Buyer beware.Hawx Services, LLC
Date: 09/12/2024
I want to look into this can you email me ***************************************Review fromDebra B
Date: 09/10/2024
1 starDebra B
Date: 09/10/2024
This company is horrible. The spray they use doesnt work. After a week everything will come right back. Called to cancel in May and it was never cancelled. I get a $309 bill in the mail, billing for times after I asked to cancel the service. On top of that they are charging a weekly $5 late fee after the fact I asked to cancel the service. They dont come out the every 3 months like they promise to deliver. Worst company ever!!!!!!!!!!Hawx Services, LLC
Date: 09/12/2024
I want to look into this can you email me ***************************************Review fromLATRISE B
Date: 09/09/2024
1 starLATRISE B
Date: 09/09/2024
Horrible service!!! Beware of signing a contract with this company, you will be sorry you wasted your money.Hawx Services, LLC
Date: 09/10/2024
I want to look into this incident can you email me at ***************************************Review fromBryan B
Date: 09/09/2024
1 starBryan B
Date: 09/09/2024
Hawx pest controlled lied to us and said they will service our house every month, just to get us under contract. Come to find out buried in the contract they only perform a full service every three months. We have them on our ring camera agreeing to full service every month and they created a contract with my wife with me as the authorizing user even though I did NOT authorize the contract. I called customer service this morning (which is pretty much the worst customer serve ever imaginable) and they straight up lied to me about completing a full service, the customer service *** at first told me that he did not do the service, then on the same call tried to tell me he did the full service. I told him we had an agreement for monthly full service and that Hawx should honor that agreement. He refused to budge and kept telling me that the ***s that sold us the agreement gave us misleading information, in other words they straight up lied to us in order to get us under contract. He used the words "misleading information" about 40 times during our call. He stated he was a sales manager when I asked to speak to someone above him and that he was it, there was nobody else above him to talk to. I tried to get them to cancel our contract but they would not budge on the $200 cancellation fee. Even though they are in a breach of contract for not fulfilling their commitment to monthly full service and for starting up a contract without my authorization. I explained everything to them so we could just end our agreement amicably, but they are so hard headed about getting that $200, it's part of their scam. In short, HAWX are super sleazy and lie straight up to you so you'll get under contract. Their service is horrible, their customer service is absolute ****, and they have no respect for their clients.Hawx Services, LLC
Date: 09/10/2024
I want to look into this incident can you email me at ***************************************Review fromElizabeth V
Date: 09/06/2024
1 starElizabeth V
Date: 09/06/2024
SCAM! NO SUCH THING AS ONE-TIME SERVICE! PAID $400 FOR ONE SERVICE!Firstly, their door-to-door ******* was extremely aggressive. He had visited us twice last month saying he was out servicing some of our neighbors for roaches. We had asked if there was a one time service and he had said yes for $99. I just got charged another $99 today and when I called customer service, they said they do not offer one time services and that they only offer annual contracts and to cancel early, we had to pay a $199 early cancellation fee! The representative we spoke with was incredibly rude and hung up after she processed my cancellation fee. This company is sales based and does not care about their customers.Hawx Services, LLC
Date: 09/10/2024
I want to look into this incident can you email me at ***************************************Review fromAndrea V
Date: 09/05/2024
1 starAndrea V
Date: 09/05/2024
Beware! They offered me a free rodent inspection as part of another service I have. They said my attic insulation was infested with rat and mouse channels in my insulation. They said 5 is an issue but 15 is an infestation. They showed me pictures of droppings and the nesting supposedly of my attic. They wanted me to sign a service agreement for 10k! This was to remove insulation rodents and reinsulate. They ran my credit bc i am an idiot and they were telling me they will be in my wals and Ill need to have chemical remediation. I brought in another company for second opinion- guess what? not one rodent. Also the pictures Hawx showed me werent even of my attic!!! They were fake! I have the old pink roll out insulation ans they showed me white fluffy insulation. They said oh you dont want to go up there its scary. The new place took me up. Do not use this company. Its frightening they were in my home and showing false pictures to me.Hawx Services, LLC
Date: 09/10/2024
I want to look into this incident can you email me at ***************************************Review fromJames M
Date: 09/04/2024
1 starJames M
Date: 09/04/2024
These people came to my house, talked to our grandma who lives in the other unit, NOT the homeowners, she signed up for a service that I then very quickly called not only the technician, but their office, and both assured me that what she signed would be "torn up" and no services have been provided.They just had the audacity to, months later, charge grandma for a service never provided.These people are scum, never trust a door to door salesman.This happened in ***********, and for any of my fellow ****** people, remember, door to door solicitors MUST have a signed permit to solicit in our city, the permit is for the day they are doing it, and the permit includes their description, what they are wearing, etc. Don't put up with these people, call the cops, and get this scam company out of our neighborhoods.These people are a level of shady I can't even imagine can operate legally.There's even videos of their techs on Yelp refusing to leave someone's property when told to. Not only have they lied to me, but now we have to go to the bank and do a chargeback, these people wont get a dime from us.Hawx Services, LLC
Date: 09/05/2024
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