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Business Profile

Pest Control Services

Hawx Services, LLC

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BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for Hawx Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hawx Services, LLC has 19 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 715 Customer Reviews

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    Review Details

    • Maria E.

      Date: 07/25/2022

      I got scammed by the hawx general Pest control company. They initially told me that i only have to pay $49.99 every quarter, this is what i have made to believe by their sales person. 3months later i call them to schedule but they said, it's $49.99 PER MONTH until February. It's ridiculous! I want to cancel but they said that to cancel, i have to pay $250. When i looked in their website, i now have to pay $300. Its just keeps getting ridiculous! Be warned!!!

    • William F.

      Date: 07/25/2022

      I have been hounded to pay for a service that I did not agree to. Hawk started billing me in April for a quarterly service that I did not agree to nor have received. I have called and emailed on multiple occasions to get the account closed and charges removed. Unfortunately, I've been told that it will be handled but just received a letter regarding "a severely delinquent" account" and that this would be sent to a collection agency. How can you collect on services that have never been approved or provided. I hope this can be handled and cleared ** in a timely manner. Not happy.

    • Alec W

      Date: 07/25/2022

      This is a predatory company. Terrible pest control, ants will come back in one day. I could not cancel until the full year ended on the service and they still charge a $250 fee after the year was up. Do not recommend this scam, look elsewhere.

    • L M

      Date: 07/23/2022

      L M

      Date: 07/23/2022

      A sales rep ******* came to my home on 7/21/2022 to solicit pest control. ***** specifically said they would treat for spotted lantern flies. I asked for a brochure. He had none. I asked for a business card. He had none. I would not commit to the treatment, so ***** said he would return that evening. He returned after 8 p.m. and spoke with my husband. My husband arranged for them to come to the house to treat our lawn today. My husband did not understand that he was signing a one year agreement and that Hawx Services LLC would charge us $39.99 per month for 12 months. That would cost $479.88 per year! We looked at the "agreement" that was emailed to us, and it says we must cancel service within 3 days of the contract signing and that cancellation must be done in writing. There is NO email address provided either on said contract nor online to provide cancellation within three days. Their "contract" specifies that if we cancel after the initial treatment, then we will have to pay them $249.99! THIS SHOULD HAVE BEEN EXPLAINED TO MYSELF AND MY HUSBAND! We have called four different phone numbers to try to cancel. Their message says that someone will call us back, but no one calls. I texted the phone number from which they texted me today and let them know we want to cancel their services and found no way to do so online. I asked them to please advise with an email address. No response. Also, their "agreement/contract" does not list spotted lantern flies nor ********* ants (which ***** had pointed out that we have around our house). ***** specifically told me that their treatment would take care of the spotted lantern flies and the ********* ants, and according to their agreement, it won't. False advertising, and intentionally no way with which to cancel service or reach anyone by phone.

      L M

      Date: 07/25/2022

      We were very specific that the flower beds around our fire pit as well as along the back fence be left alone because the plants are there for the monarch butterflies, bees and hummingbirds. Imagine my horror when I found granules of Hawxs pesticide all over the milkweed plants! And then I found spotted lantern flies happily climbing the weeping willow ***** yesterday. Obviously, spraying the tree has no impact on the spotted lantern flies like they claimed! I would like a refund and to cancel all service!

    • Jordanne L

      Date: 07/22/2022

      Completely misleading and sneaky people. They inform that you are paying $75 for a one time extermination, then you find out that you have secretly signed a contract for a $300 a month subscription. These people are scammers and hustlers.

    • Ran G

      Date: 07/21/2022

      This is is the work service to use, the sales reps are deceiving and do not paint the right picture and give false pretense when they are subscription based service .They person said there is no contract and can opt out of service at any time. Please do not sign up and waste your money and its purely a scam and rip off. I just wish these guys were dragged to the court.

    • Marie C

      Date: 07/21/2022

      ******* was the best guy that we have had out to our house. He was very polite and helpful

    • Peggy J

      Date: 07/21/2022

      ************ was very professional and pleasant while performing our monthly service. Took time to ask follow up questions to ensure we were taken care of. I would highly recommend Hawx pest service!

    • Toni J

      Date: 07/21/2022

      *********************** did an exceptional job on our termite installation.

    • Emily P

      Date: 07/19/2022

      They are the absolute worst!First of all they will call you 50 times a month trying to sell you on everything. If you ignore them they start showing up to your house. One day a guy showed up to my home for a flea treatment that I didn't schedule and he only did the front yard because I wasn't home. Hawx tried charging me for a full house treatment. I said no and rescheduled for a full house treatment to make it fair, the guy showed up, did the front house and left. I texted him about leaving and he said they wasn't anything on his notes. I rescheduled again!!! A guy named **** blew up my phone that day asking if he can come earlier. It was 11 am and my appointment was at **** I said no I'm at work. He tried to get me to come home from work or during lunch and complained that 4 pm was too late. Hawx agreed to cancel my account free of all charges. But they didn't ..thry called my phone 20 times in one day trying to sell me on more stuff I called furious and they said my account was nocancled. I tried to get it cancled and they would hang up on me or leave me on hold for a long time or the run around. Do not come here!! They will never leave

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