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Business Profile

Custom Knives

Blade HQ, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48

    Average of 2,378 Customer Reviews

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    Review Details

    • Jim B

      Date: 08/01/2023

      I received the exact information I needed to figure out the two step verification process. Its very easy once you understand how it works. The message I received provided just that. Thank you

    • Jill L

      Date: 08/01/2023

      Amazing customer service! ********************** goes out of their way to please their customers!

    • George O

      Date: 08/01/2023

      Service was spot on--responsive, helpful and generous. Not only was my misunderstanding about signing up for the BladeHQ club cleared up but I didn't lose any points because of this

    • Alex R

      Date: 07/31/2023

      Processed quickly & kindly. The *****************free return is very much appreciated.

    • Thomas D

      Date: 07/31/2023

      Thank you very much for your time ************************ is a virtue only when good service is served.

    • Daniel F

      Date: 07/31/2023

      Always best costumer service they always make it right if something is wrong

    • Scott H

      Date: 07/31/2023

      Excellent customer service fixed the issue the first time very fast

    • Eli F

      Date: 07/31/2023

      They answered my email very quickly! And the response was sensible and great!

    • Sam R

      Date: 07/31/2023

      Super company catering to knife nuts. Very responsive customer service. Great attitude on returns and super customer friendly on questions. Cant believe how quick they respond. My kind of people.

    • Oleksandr G

      Date: 07/31/2023

      my order was rejected several times wo exact reason. My shipping and billing info successfully used on other websites didnt work out here, but again - they couldnt provide the exact issue on why their 3rd party service declined my order. Support wasn't supportive, barely answering - seems they dont care if I shop with them.im done

    Blade HQ, LLC is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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