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Business Profile

Custom Knives

Blade HQ, LLC

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48/5 stars

    Average of 2,378 Customer Reviews

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    Review Details

    • Review fromDavid P

      Date: 07/30/2023

      1 star
      I received no support at all and was told to call back in 5 days. We are all busy, we all have important things going on. I bought the Sharpener locally for a few $ more.The thing never got to my residence. I shall be using my PO box from now on.
    • Review fromAnthony S

      Date: 07/29/2023

      5 stars
      ******* made matters very easy to deal with. My item got lost in transit and she was prompt
    • Review fromJim W

      Date: 07/29/2023

      5 stars
      The staff responded to my concerns immediately even though it was a weekend. More companies should have this kind of customer support.
    • Review fromWilliam O

      Date: 07/29/2023

      5 stars
      *******,A nice job. I did not expect my request would be done so on. It is much appreciated. I'm amazed how BHQ gets things done and done correctly. There is no hops, skips, or jumps to worry about.Another great job by BHQ.Thanks ***
    • Review fromRob S

      Date: 07/28/2023

      5 stars
      Service was excellent! The representative that assisted me was extremely responsive and helpful.
    • Review fromGreg W

      Date: 07/28/2023

      5 stars
      Needed help and got it. Very fast response to my question with instructions on what I needed to do, which allowed me to make a purchase and save a little money.Thanks ************
    • Review fromAnthony S

      Date: 07/28/2023

      5 stars
      I didn't get my knife because my package got lost but they were prompt and helpful. Would definitely use them again when the right piece comes along!
    • Review fromPatrick O

      Date: 07/28/2023

      5 stars
      (Awesome response time) You Have always had one of the best customer service. That is why I keep coming back.
    • Review fromMark A

      Date: 07/28/2023

      5 stars
      Blade HQ is an excellent company with excellent personnel. Available knives as well as customer service is top notch! Shipping is fast and efficient and its easy to purchase from Blade HQ!
    • Review fromMichael B

      Date: 07/28/2023

      5 stars
      As always, wonderful customer service from ********************! Changing my shipping address on an order was quick and painless. Thank you!

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