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Business Profile

Custom Knives

Blade HQ, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blade HQ, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.48

    Average of 2,378 Customer Reviews

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    Review Details

    • Rick D

      Date: 07/25/2023

      **************** was fantastic. She addressed my issue of a missing item not arriving and promised to ************** out asap. Thank you!

    • David S

      Date: 07/25/2023

      Your customer service is top notch and I appreciate the quick response and all the help I got.

    • Chris O

      Date: 07/24/2023

      My response was straight to the point and received in a timely fashion.

    • Randall B

      Date: 07/24/2023

      They took care of my request right away. Excellent service, highly recommend.

    • Frank H

      Date: 07/24/2023

      I had a question regarding the new points system and applying previous purchases to them. **************** answered my question extremely quickly and retroactively applied the points that were eligible. My experience with BladeHQ has been nothing but top notch. I will continue to suggest their site and do business with them for as long as they maintain this level of responsiveness! Thanks BladeHQ

    • Mike R

      Date: 07/24/2023

      Not happy with their third party practice. Order a couple knives , was charged for the purchase. But order was canceled. In my opinion when the order was payed for the order should not have been canceled. Just not a good policy by supposedly a good business! They should have honor the purchase, and sent me my order. That I payed for. They better refund my money. Or their going to have bigger problems.

    • Derek G

      Date: 07/24/2023

      Blade HQ customer service is phenomenal. My customer service rep ****** was very sweet and solved the issue with my order very promptly. Can't thank her enough!!!

    • Claus G

      Date: 07/24/2023

      Great vendor, have ordered many times and never been disappointed.

    • Timothy B

      Date: 07/23/2023

      First off check out ** Blade.com you'll thank me!!! HQ dropped the ball, 3 or 4 days ago i made a purchase for a 300 dollar microtech, after 2 or 3 days without shipping it. I was told my purchase was on hold and to be looked at by a 3rd party. The kicked is that this was done for no reason now 5 or 6 days later i still haven't gotten my money back in my bank account. But if you want better ******************* on microtechs or any brand knife and acdessories ** BLADE.com is where you'll find it..

    • Dude G

      Date: 07/23/2023

      Great customer service every time I have worked with them, they are very flexible and resolve things conveniently for the customer. (Thanks ******************* for trying to resolve my last problem)

    Blade HQ, LLC is BBB Accredited.

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