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Business Profile

Mortgage Broker

Select Portfolio Servicing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Reviews

This profile includes reviews for Select Portfolio Servicing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Select Portfolio Servicing, Inc. has 11 locations, listed below.

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    Customer Review Ratings

    1.11

    Average of 197 Customer Reviews

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    Review Details

    • Sandy L

      Date: 11/24/2023

      To whom it may concern. This is regarding. Select Portfolio Servicing P.O. Box ***** **************, **. ***** - 0250.www.spservicing.com I can honestly say. This is the one of the most incompetent, ********************s I have ever run across. I filed Chapter 7. Back in. 7/22 /2020. Which relieved me of the house that I had financed through them.And here it is today 11/24/2023. And they still have not acknowledged that Ive filed Chapter 7.You can call them up and explain the situation and you get absolutely nowhere. They only want to hear what They have to say.You can write them a letter. And that will never get read.You cant send them an e-mail. Because theyre worried about security reasons the only thing they will except is a fax, Well fax haves gone out with the dinosaur.They dont have an office, That you can physically see somebody or shake somebodys hand to deal with the situation. So to me, thats not a company. Personal opinion I think they work out of their closet.If you go to their website. And on their reviews section. You will see not one Positive feedback written anywhere about them. People only leave one star. So that you can leave a review. To try to warn others about them.Upshur ****************** Are still sending me a bill? Each year Pertaining to this house. And Im not even living there, Sold the house and land back in 2022 And they as well as ASPs. Are to ignorant To open attorneys letters, And read the latest update. From year 2020. Because They are another ******************** themselves. They dont pay attention to paperwork. Not even if An attorney sends it to them. Just like SPS but that will probably be another letter.Please look into this. You will find SPS does not need to be in business. They are as dishonest As they can get. If you try to call them. And if they have caller ID. They probably won't

    • Ra B

      Date: 11/17/2023

      If I could give this company no stars I would. To file a complaint with the federal government here is the website:******************************************

    • Renda P

      Date: 11/16/2023

      I would give them zero stars if possible. First, our loan was sold to them a few years ago. Our payments were always automatically deducted from our checking account on a bi-weekly basis. When SPS took over our loan, all that changed. *************** weren't automatically deducted. When we tried to setup autopay, they would not allow us to do bi-weekly payments. Therefore, we had to call them every two weeks to make the bi-weekly payment. Finally, after about a year, they setup the ability to make bi-weekly payments. Fast forward to end of loan...now our final payment is due. There was no auto draft from our account, although their documentation states that autopayments will continue until loan is paid in full. We call and they tell us we have to send last payment as wire or certified check. We were never notified of this, to which they admitted. So how were we supposed to know this? This company is unprofessional and do not follow their own policies which they have in writing. After reading other reviews, now I am fearful we will not receive the documentation and paperwork that our loan is paid in full since many others have had that issue. If you can, get as far away from this business as possible. We tried but were stuck because of how little we owed when they bought our loan. We decided to ride it out because of all the fees and penalties they were inflicting on paying the loan off early.

    • Andrei B

      Date: 11/15/2023

      Representetive Joe extencion number ***** November 15th call from 11.20 - 11.40 Miami time Screamed in the phone F.... you That's there costumer service

    • Os K

      Date: 11/10/2023

      This is a scam "mortgage" company, how can they get away with so many tricks they are doing. I feel hopeless.

    • Billie A

      Date: 11/08/2023

      Worst customer service. This company is the absolute worse. No one knows what is going on. My house was paid off months ago and no one can tell me why they have not settled my account. Hours and hours in the phone trying to get anyone that might have an answer. Everyone has a different excuse as to why my situation has not been reaolved. This should be a crime!

    • Brian S

      Date: 11/07/2023

      Fraudulent type of business practices. Shameful and almost criminal in my eyes.

    • THOMAS O

      Date: 10/31/2023

      What's it going to take to close down this business? ALL the complaints are valid and mine is the same. SCAM company. It took months for me to get the insurance situation fixed. I should send them a bill for my time!

    • Pamalyn G

      Date: 10/30/2023

      The worst mortgage company ever! If I could I would give them a minus (0) star. My account was sold to SPS and Ive experienced problems ever since! Poor customer service

    • Deidre P

      Date: 10/18/2023

      Their phones dont work.Their app doesnt work. Says payment is pending but never posted.Cant make a payment. No way to reach out.

    Select Portfolio Servicing, Inc. is NOT a BBB Accredited Business.

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