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Business Profile

Mortgage Broker

Select Portfolio Servicing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Reviews

This profile includes reviews for Select Portfolio Servicing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Select Portfolio Servicing, Inc. has 11 locations, listed below.

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    Customer Review Ratings

    1.11/5 stars

    Average of 198 Customer Reviews

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    Review Details

    • Review fromDeidre P

      Date: 10/18/2023

      1 star
      Their phones dont work.Their app doesnt work. Says payment is pending but never posted.Cant make a payment. No way to reach out.
    • Review fromSteven F

      Date: 10/16/2023

      1 star
      This servicing business is horrible. Its an absolute nightmare to work with them. I have been trying to login to my account for several months and cannot get them to send me the verification code. On top of that I made an additional principal payment and they refuse to apply it. Ill be closing my loan out with them as soon as possible
    • Review fromLaura J

      Date: 10/12/2023

      1 star
      Absolutely awful company. They will not let us pay our mortgage payment because my brother filed bankruptcy using our address even though he is NOT on the mortgage. These are nothing but a bunch of crooks. Lawyering up to sue them because it is illegal as to what they are doing to us.
    • Review fromKevin A

      Date: 10/06/2023

      1 star
      Bunch of scamming mother F****** lawyer time predatory business nothing good to say about them just like all the other reviews why did chase give them my mortgage????? Unhappy ???????? don't want to give them a star rating there should be a minus stars
    • Review fromSharon E

      Date: 10/02/2023

      1 star
      If I could I would give them zero stars , they **** and it a predatory loan company . My husband came out of bankruptcy last year and all paperwork says any back payments have been paid in full and all is current in December. January statement comes in and my payment is correct , February statement is correct but then March rolls in and boom behind a payment and continues to show an owed back payment and these bozos can't make up their mind or keep their story straight on what payment they are missing. I have made all our payments. Plus I had a ****** payout due to repairs cometed on our home and I called and asked if the check was good they said yes it is go ahead and cash it then they put a stop payment on check which made us severely negative in our bank and now they want to mail me a check for repairs cometed in March on our roof I told them where they could stuff that check.
    • Review fromLupe R

      Date: 10/01/2023

      1 star
      While trying* to make a payment on line app on my mortgage of a certain amount, the app completes a transaction to pay off late/ escrow fees. I never authorized that transaction! No where was I able to cancel that out or edit that to state I never applied that on app. Theyre chat was useless!, Theyre taking payment out on Oct 2 , which no funds will be available. The office was closed so no one to talk to. Now Im waiting to call first thing Monday morning to have them cancel, and to deal with my banking!! My account will be wiped out, so frustrated!, I cant even type in this comment calmly!
    • Review fromLeon A

      Date: 09/20/2023

      1 star
      They got a pay off check from insurance company in May. Here it is September and the have not release the rest of the funds or have they paid off the mortgage.
    • Review fromAndrea H

      Date: 09/19/2023

      1 star
      I am supposed to receive a re-issued escrow refund check. It has been three months and still no check. My case has been escalated multiple times. Nothing has happened. No one calls back if I leave a message. After I speak with management and they assure me they will call me with a follow up no one calls back. They have been holding onto my money, but I assume if I owed them money, the response would be entirely different.
    • Review fromDean A

      Date: 09/15/2023

      1 star
      They got a pay off check from insurance company in April. That took until July to pay on off loan. Now they are hanging on the rest of money not wanting to release the rest of fund.
    • Review fromjoanna j

      Date: 09/11/2023

      1 star
      My loan was sold to this company right before I paid it off and I have been struggling to get my $13k in ESCROW returned. It has been 6 months of multiple calls claiming they will send it, claiming to overnight it, speaking with multiple managers, horrible customer service from their top management (***** ). AVOID working with them if you can. I'm being left no other choice but to hire an attorney to put a demand letter to get my ESCROW + interest owed for negligence + my hourly charge (each call is an hour or so which I have lost business bc of) + attorney fees.

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